It’s interesting, but quite a lot of people ask me about how to log into Personal Area Home Credit Bank by agreement number. And I’ll answer you - you can’t do that. However, this does not mean that we do not need the contract number at all; it is very important in the following cases:

• Lost password recovery;
• Restoring a lost login;
• Identification of you as a client when contacting the bank's support service.

Agreement number to restore your login or password to enter your Home Credit Bank personal account

If you have lost your password or login for your personal account, you need to recover it. This can be done on the official website at: homecredit.ru. But along with the contract number or your card number, you will need to enter your passport data, so prepare your passport before the restoration procedure.

After you enter all the necessary data, you will be asked to enter your phone number to carry out one more step of your identification. You will also need to enter your code word, which is written in your agreement with the bank.

After you have entered your phone number, you will receive an SMS with a one-time password, which you also need to enter in the appropriate field. This password confirms that you really are the owner of the phone that you indicated in the form a little earlier.

After this, a new password will be sent to your phone, using which you will be able to get into your personal Home Credit Bank account, and the agreement number will help you restore it.

Home Credit personal account is a convenient way for a client to communicate with the bank. To do this, you do not need to visit the office of a financial institution, you just need to log in to the system. The possibility of such communication appeared with the advent of the Internet, which has penetrated into many areas of life of modern people.

It’s really very comfortable being at home and having any device at hand that allows you to go online and go to the Home Credit Bank website. In your personal account, you can perform all necessary operations with funds stored in your bank account.

Consequently, Internet banking makes the banking world much faster. At the same time, Internet banking users save their precious time, and the financial institutions themselves save money that would have been spent on paying the labor of an entire army of employees. However, the service also has its drawbacks, the main one being the high probability of hacker attacks.

As practice shows, modern scammers in matters software and the functioning of the World Wide Web can surpass even system administrators who work in banking organizations. Therefore, the existing threat to the security of your personal account is a reality due to which you can lose all your savings.

How to connect Internet bank Home Credit

You don’t need to have great mental abilities to connect Home Credit Bank or your personal account. Everything is quite easy and simple, given the fact that you have already become a client of this bank.

There are several ways to connect your personal account:

• visit a Home Credit Bank branch;
• make a phone call hotline to number 8 800 700 80 06.

The most convenient way to not leave your home is to create a personal account using your phone number. To do this, you need to provide the bank employee with the following information:

• dictate the current account number (client agreement);
• give your passport details;
• announce the code word that was specified when concluding the client agreement.

After providing the correct information, you will be created a personal HomeCredit account, personal account, and given a temporary password that will allow you to log in to it. After logging into your account, you need to change the received password to your own. A complex combination will increase the safety of your funds.

Features of Home Credit Bank personal account

Internet banking Home Credit personal account gives its users a lot of opportunities to manage their own savings, as well as many practical tools for this.

The most important:

• implementation money transfers to any country;
• blocking debit or credit card in case of loss;
• tracking payment history;
• making payments on loans and credits;
• setting up “autopayment”;
• checking the loan balance;
• submitting an application online for a credit card or loan;
• the ability to open a deposit;
• paying taxes and fines to the traffic police, making utility payments, paying for cellular communication services and more;
• enable/disable SMS notifications about account status and completed operations.

Home Credit Bank login to your personal account by phone number

As mentioned earlier, to successfully log into the Home Credit Internet banking system, you must first become a client of this credit institution, then receive a temporary password, which you must replace with your own immediately after logging into your personal account.

How to recover the password from your Home Credit personal account

If you have forgotten the password for your HomeCredit personal account, you can recover it at any time. You just need to go through the same procedure as when you first received a special temporary password from your personal account. In other words, contact the Home Credit branch or call the indicated phone number 8 495 785 82 22.

Bank employees will ask you to go through the identification procedure again. Namely: state the service agreement number, provide your passport details and indicate the code phrase specified in your agreement.

Such security measures benefit both the client and the financial institution. The more complex the identification procedure, the less likely it is that your personal account will be hacked by hackers.

When you correctly answer the specialist’s questions, you will receive a temporary password to log into your personal Home Credit Internet banking account. It also needs to be replaced as soon as you log in. It is recommended to regularly change the password for the HomCredit Internet Bank account.

Home Credit Bank official website

You can use your Home Credit personal account by following the link http://www.homecredit.ru/, namely by going to the section https://ib.homecredit.ru/ibs/login.

Moreover, the official website of this financial company is an information resource that can answer almost all user questions.

However, if you were unable to find the desired answer to your question, you can ask the bank’s specialists by calling the hotline number. To do this, you will need to enter your TPIN or your credit agreement number using your phone. You can also find out the TPIN code by calling the Moscow number 8 495 785 82 22.

How to pay a loan through the Internet bank Home Credit

In order to pay for a loan via the Internet at Home Credit Bank, you need to go to the personal account of any other bank in whose current account your cash. In other words, you need Internet banking.

To pay for a loan at Home Credit Bank via the Internet, you need to go to the personal account of the credit institution that has your savings and enter the details of the HKB. It is not necessary to use Home Credit Bank. It goes without saying that for such a thing, you first need to set up Internet banking somewhere.

The loan repayment scheme through the World Wide Web is the same, regardless of which credit company the Internet banking belongs to. This makes it possible to pay off a loan not only from this bank, but also from other institutions.

Please note that transfers within the bank are free, but interbank transfers via the Internet at Home Credit Bank are paid. One operation costs 10 rubles.

Loan repayment through Home Credit Bank personal account

• go to your personal account;
• go to the “transfers or payments” tab;
• if you plan to repay a Home Credit loan, then you need to select the “loan repayment in “this” bank” section;
• V otherwise you need to go to the section “Repayment of loans from other banks”;
• To pay for a loan at Home Credit Bank, you just need to enter the required amount or click the “repay” button and the required amount will be automatically debited from your current account;
• To pay a loan from another bank, you need to indicate the “BIC” of the credit company of the payee. Information about the BIC parameter can be found in the loan agreement. When filling out the BIC, all other necessary data is entered automatically in Internet banking;
• enter the required amount payment and click on the “pay” button;
• to complete the operation, other online banking services will require you to provide an additional code, which will be sent to your phone;
• After successful payment, an SMS will be sent to your number with information about the status of your account.

If you repaid a loan from any other bank, you will be charged an additional fee for the transfer. Each lending institution has different fees. Its size must be clarified in advance.

Advantages of Home Credit Bank personal account

Each Internet banking of any bank has its own characteristics, which distinguishes them from each other. Internet bank Home Credit also has its differences.

Advantages of Home Credit Internet Banking

• free service;
• By banking transactions daily limit limited to an amount of 600 thousand rubles;
• there is the possibility of lightning-fast communication with bank employees through your personal account, without any queues or waits.

Access to personal internet account is provided to all clients of the financial institution automatically and completely free of charge. To log in, just indicate the number on the page mobile phone(which is registered in Home Credit) and your date of birth. Connection to the “Credit Account” is carried out via one-time password, which is sent to the borrower in the form of an SMS message.

In the system you can obtain complete information about the loan online, including:

Balance of debt;
- payment schedule;
- data on previously made payments (for clients who have obtained a cash loan or consumer loan from the bank).

Credit card holders can use " Credit office" to know:

The size of the available limit and its current balance;
- date/amount of the next payment;
- track the amount of debt at the end of the period;
- control card transactions.

So new banking service provides easy access to the necessary information and full transparency in the relationship between the borrower and credit institution. To be able to control their loans, the client does not need to go to the office or call the contact center. All answers to existing questions can be obtained instantly and in a visual form.

In addition, if necessary, you can connect the updated Internet bank for free, which provides expanded access to accounts and provides additional features. To do this, you need to contact the Home Credit branch or contact center operator (8800 700 8006).

Home Credit Bank– large financial institution, which has branches and representative offices not only in Russia, but also in 11 countries around the world. The bank began its activities in 1997, with only a single branch in Amsterdam. Later, the bank began to develop rapidly and today occupies a leading position among financial institutions.

The main activity of this company is lending to individuals and legal entities. Here you can easily apply for and receive a loan without wasting a lot of time and without providing piles of various documents. In this case, an application for a loan can be submitted to online mode, filling in only your passport details. After filling out the application, a message with the bank’s decision will be sent to the applicant’s email, and borrowed funds can be received directly at the cash desk of the financial institution. That is why this bank occupies a leading position in the field of lending to the country's population.

To log into the personal account of a user of a given financial institution, you must go to home page Internet portal at https://homecredit.ru/ and click on the login button in the upper right corner.

Next, the system will prompt you to select the Internet banking option. It is necessary to take into account the fact that the bank has developed two versions of the personal account: My loan and Internet bank. In the first case, when going to this section the user can manage their loans, as well as find out the amount and other details credit debt. Users can also find out the repayment period of the debt, the next payment date, etc. In essence, the My Credit system is a personal account for managing loans issued by the user.

In the second version, more extensive functionality is available. In the Internet banking service, users can manage not only their loans, but also bank accounts and plastic cards issued at this financial institution. In addition, in this version of your personal account you can make transfers and pay for services. Users can:

• receive information about all active banking products;
• generate a statement of your account;
• create an automatic payment template;
• carry out various translations;
• top up funds on your bank card;
• fill out and leave an application to receive a loan;
• carry out transactions on deposits;
• pay off credit debt;
• order a new one plastic card;
• unlock your card if necessary;
• activate or deactivate the notification service;
• exchange currency;
• contact a contact center employee;
• find the nearest branch or ATM;
• get acquainted with the bank's bonuses and promotions.

Home Credit: log in by phone number and date of birth

Home Credit provides ample opportunities online services for your clients. Below is the login process for your user profile.

Cabinet “My Credit”

This is the most simplified version of a personal profile in the Internet banking service, providing the opportunity to carry out transactions exclusively with issued and existing loans. If you have a loan issued by this company, we strongly recommend that you register in the “My Credit” Internet bank by clicking on the link: https://mycredit.homecredit.ru/mycreditweb/Account/Login?ReturnUrl=%2fmycreditweb%2f#/ .

Login to your personal account is carried out using the client’s login and date of birth.

The client's phone number serves as the login. In this case, you must enter it in the appropriate field using the “+7” format. After checking the correctness of the entered data, the system will send a code to the client’s linked phone number, which must be entered in order to finally confirm the transaction.

Important! When registering in the system, remember that this option Internet banking only gives access to loans and credit cards to the user. It is not possible to manage your bank accounts through this service.

But at the same time, it is very convenient to use. Clients can quickly obtain all the necessary information on their credit debt, as well as repay it without charging a commission.

After completing the registration process, you can also download the application to your mobile phone and set a short password to log in: this will make using the application faster and more convenient.

In addition, the bank now allows its clients to fill out applications and receive borrowed funds through this service. In this case, the loan can be credited to a card or bank account opened not only at Home Credit Bank, but also at any other financial institution in the Russian Federation. And no commission is charged for transferring funds to the account of another bank. Of course, only those who can take advantage of this opportunity individuals who have active accounts or other banking products with Home Credit Bank.

“Internet Banking” account

The next step is to enter your username and password. The system also offers the option of remembering a password, which makes logging into the user’s personal profile faster. Of course, it is recommended to use it only when only the system user has access to this computer.

There are several ways to complete the registration process in the system:

• on the company website;
• through a call to the contact center;
• directly at the department.

Via the official website

To register in the system through the official website, you must follow the link https://ib.homecredit.ru/ibs/ru/login and click on the “Get” button.

After this, the system will go to a page for filling out the data required for registration. In particular, it is necessary to introduce:

• contract numbers banking services or plastic card number;
• passport data;
• verification code from the picture.

After filling in the required data, a special code will be sent to your mobile phone number to confirm the operation. After entering this code, the system will send the client a login and password that are needed to log in.

This service is provided completely free of charge.

A similar scheme is used to recover a lost password through the company’s website.

Call the bank's hotline

You can also activate the online service with the help of a contact center specialist. For this purpose, you need to call 8 495 785 82 22.

But to activate the service, the client needs to go through an identification procedure: a bank employee will ask several questions and ask him to provide his passport details and a special security word.

After successful completion identification procedures, the contact center employee will inform the user of the login and password required for authorization in the system.

Visiting a bank office

Internet banking can also be activated directly at a branch of a financial institution. This procedure will only take you a few minutes. But do not forget to take your passport with you, which will be required when filling out the application.

We recommend that after logging into your personal profile for the first time, you immediately begin changing the password that was received during the registration process. It is advisable to come up with a complex combination that only you can remember. It is also not recommended to use any data from pages in in social networks for security.

How to recover your personal account password

Many people often encounter the problem of losing their personal account password. In such a situation, you need to know that a separate password recovery option, as such, is not provided. In fact, you can restore access to your account only after changing your login and password by going through the registration process in the system again. And the registration procedure itself is carefully described above.

Like anyone else modern bank, Home Credit offers its most active clients to download a special application, thanks to which you can access your finances through a mobile device connected to the Internet.

The application was developed for Android and iOS operating systems. It can be downloaded and installed completely free of charge. And you can log in to it using your login and password from your personal account on the company’s website.

After downloading and logging into the program for the first time, you can set a short PIN code for more convenient use of the service. You can also set up logging into the application using your fingerprint.

The following functionality is available in the program:

• obtaining complete information about all activated banking products;
• conducting an analysis of the expenditure of funds;
• obtaining a history of completed transactions and cash receipts;
• finding a branch or ATM;
• payment of credit debt;
• transfers to accounts and plastic cards;
• payment for services;
• communication with the financial institution's contact center.

To download mobile app, you need to go to the application store and enter “Home Credit” in the search column. After selecting the application and installing it, a new icon with the bank’s logo will appear on the phone.

The application can also be installed by clicking on the following links:

Home Credit Bank hotline phone number

To more quickly respond to customer problems and questions, the bank has a contact center that operates around the clock. You can call the call center at the following phone number: 8 495 785 82 22.

You can contact the call center with any question regarding the banking products of a financial institution. Through the contact center you can also block your plastic card or register in the Internet banking system.

You can also use online chat on the bank’s website or mobile application: bank employees will quickly answer any questions from their clients online.

Personal account features

An online banking personal account is a system that allows clients to view information on existing accounts and carry out a list of transactions regulated by the terms of the agreement. Possibilities online account depend on the type of product the consumer uses.

Table 1. List of information available for each product

Type of banking product	Available information
Credit cards	Maximum limit and account balance; date and amount of payment, transaction history, payment details, accumulated points under the Benefit program.
Consumer loan	Payment schedule, total amount of debt, positive account balance, details for repayment, payment history.
Debit cards	Current interest rate, balance, transaction history, details for replenishment, card status.
Contribution	Accrued interest, total deposit amount, account opening and closing date, window period, contract terms, product terms.

The company annually expands the functionality of Internet banking, allowing clients to independently carry out many operations and save time on trips to branches.

“The best Internet banking interface according to data as of 10/01/2014” – research and consulting company Frank RG LLC.

Online service features:

1. Cost control.
2. Applying for a cash loan and credit card.
3. Opening deposits.
4. Blocking the card.
5. Connection/rejection of SMS notification.
6. Establishing payment templates.
7. Setting up regular transfers and automatic payments.
8. Top up mobile phone, Internet and TV without additional commission.
9. Payment of bills by public services, state duties, taxes and fines - no commission.
10. Top up any card accounts.

There is no fee for using a personal account, but for some operations, in particular for interbank transfers, an additional commission may be charged according to banking service tariffs.

How to activate a Home Credit Bank card

If you just received bank card on hand, you can start using it only after its activation. If previously it was possible to activate a plastic card only at a bank branch or by calling a hotline, today this can be done much faster online through your personal account.

For this purpose, you must follow the link https://www.homecredit.ru/pin/ and follow the instructions and directions of the system. In particular, you must first enter the number of the received bank card, and then – the passport details of its holder. You also need to enter a special code from the picture (captcha).

After this, the user must confirm his phone number by entering the received code in the appropriate field and come up with a PIN code for his new plastic card.

After this, the plastic card activation procedure will be completed, and its holder will be able to safely use it.

Registering a credit card from Home Credit

Register a credit card on very favorable terms. To do this, go to the official website of the bank - https://www.homecredit.ru/online/rassrochka

The main advantages of the card are:

1. All purchases are divided into equal monthly payments.
2. 0% on all installments, absolutely everywhere.
3. Increased card limits.
4. Card maintenance is free.
5. Shopping everywhere. Valid for up to 51 days. Purchases everywhere are available to customers with a limit for purchases outside the affiliate network.
6. 10 months installment plan for purchases from partners within 30 days after issuing the card.

Registering a debit card from Home Credit

The registration process is identical and also simple, click on the picture, or go to the official website - https://www.homecredit.ru/online/debit-card

Advantages of the card:

1. No commission cash withdrawals from any ATMs – 5 times a month.
2. Top up your account for free in Internet banking and in the mobile application.
3. Cashback is awarded using Benefit program points. 1 point is always 1 ruble.
4. Free service with a daily balance of RUB 10,000 or more. or transactions in the amount of RUB 5,000 or more. per month, in other cases 99 rubles. per month.

Online application for a cash loan Home Credit

Home Credit is a financial institution that actively provides quick loans to the population. If you need borrowed money as soon as possible, you can fill out an application to receive it online directly in your profile. To receive borrowed funds, you must be a citizen of the Russian Federation with permanent residence.

The minimum age of the borrower must be 22 years, and the maximum – 69.

The decision on the possibility of providing a loan and the required amount of money is made on the day the application is filled out. If the application is approved, the client will be able to receive borrowed funds directly on the day of application at a bank branch or to his plastic card.

The bank provides quick loans to the population under the following conditions:

• the maximum loan amount is 1 million rubles, and the minimum is 10 thousand rubles;
• the loan can be provided for a period of up to 5 years;
• interest rate starts from 7.9% per annum;
• the borrower must have good credit history: he should not have late payments;
• the loan is provided without presenting any certificates and additional documents: You only need to provide your passport details.

Thanks so much favorable conditions granting a loan given banking product is very popular among the population.

The full name of the organization is Home Credit and Finance Bank LLC. The bank is one of the leaders consumer lending in Russia, its bank head office is located in Moscow.

The company is completely customer-oriented; it has its own website with a user-friendly interface, with all kinds of tips and structured information.

The website provides a telephone number for contacting any questions of interest. And for those who do not like to discuss serious issues over the phone and prefer to receive information in writing, there is the opportunity to ask a question in a chat.

Briefly about Home Credit company

The company itself is part of the Home Credit Group, which in turn is part of the PPF group of companies.

Home Credit Bank began its activities in 1990, but then under the name “Innovation Bank Technopolis”. How Home Credit Bank started working in July 2002.

The bank's sales points begin to grow; they appear in all corners of Russia, except the Far East.

2006 - the company focuses its attention on protection against all types of fraud and launches a mortgage lending service.

The year 2007 in the history of the company is famous for the fact that it became a leader and was one of the first to launch the now well-known 0-0-24 promotion. In the same year, a car loan program was implemented, and active issuance of debit cards began.

From 2008 to 2009, the bank fought the crisis and developed its ATM networks in Russian cities. At the same time, bank clients begin to use SMS notifications and online banking services. Due to this, Home Credit becomes the absolute leader in lending to the population.

How do you rate the quality of Home Credit's services?

FineBadly

What the company offers

The company's activities are aimed at providing retail services.

Home loan allows its clients to receive any type of loan:

• For the purchase of various goods,
• To buy a home,
• For medical services,
• Car loans,
• Etc.

At this bank, the consumer can get a cash loan or apply for a credit card.

The company provides 2 types of credit cards:

• Cards aimed at quick purchases. These cards are quickly issued and do not require a large number of documents, but the rate is more than 40% per annum.
• Cards with " Cash back» provide minimum bid on a loan, the return of funds from the purchase of goods to the card, however, requires a set of documents and more time for registration.

Home Credit also offers comfortable and favorable terms for deposits and ensures reliable storage of funds. Deposits are provided not only in rubles, but also in euros and dollars. If the ruble exchange rate falls, the client does not have to worry, since his funds are already automatically insured by the bank.

Official website of the company: https://www.homecredit.ru/

Home Credit allows you to deposit and withdraw electronic currency to your account.

Home Credit Company has an active social policy aimed at improving the quality of service for customers and improving working conditions for its employees.

What opportunities does a personal account provide?

Having access to the personal account of Home Credit Internet banking, the user can:

A personal account “My Credit” has been created separately for clients who have taken out only a loan or a credit card; it allows you to:

• Track when and how much you need to pay off the loan. In this case, the client sees the paid amount as a percentage (for example, 75% paid), the date and amount of the next payment.
• Make sure that the payment made has been credited. The client will see a list of his payments with the amount and date; the completed payment will be crossed out in the line.
• See how many loan payments are left and whether there is any debt.
• Make payment on the loan. The first two payments from Visa cards, Mastercard, Maestro are carried out without commission.

NOTE!

Personal account address:https://ib.homecredit.ru/ibs/ru/login

How to register

Any person who has issued a credit/debit card or taken out a loan can register with Home Credit Bank.

After signing an agreement with the bank, the client is given a login and password for his personal account.

This information can also be obtained by calling the help desk number listed on the website in “Contacts”.

After informing the employee about your desire to register and log into your personal Internet banking account, he will ask you to clarify your full name, series and passport number, card number, code word, etc.

Methods for logging into your personal account

You can log in to your personal account at Home Credit Internet Bank by entering your login/password or agreement number/card number.

If the user is the owner of a credit card or has opened a loan, then he can enter the personal account “My Credit”, this is done when the user indicates his date of birth, mobile phone number and the code from the picture.

On specified number You should receive a temporary password; you must enter it in a special field and enter your account.

Instructions for logging into your personal account

Login to Home Credit Internet Bank is carried out by the user on the official website of the company at the address by selecting “Internet Bank” on the site in the upper right corner and then specifying your login and password.

To log in, you can also click “Get password” and fill in the information. If the agreement is at hand, then you can get the password by indicating the agreement number, the number and series of the passport and the code from the picture; if not, then you can indicate the card number.

After the first login to your personal account in Internet banking, the password issued at the office should be replaced.

Login to “My Credit” is carried out there on the official website, but you need to click not on “Internet Bank”, but on “My Credit”.

How to recover your login password

Receiving and restoring a password in your personal account at Home Credit Bank is the same. When entering your personal account, you must click on “Recover” login and password, and then perform the same actions as upon receipt.

How to check your loan balance

The loan balance at Home Credit Bank can be checked on the website in your personal Internet banking account or in the “My Loan” tab. For the convenience of users, a separate mobile application “My Credit” has also been created..

Home Credit Bank clients can easily find out the necessary information, control and manage their data in any way convenient for them.

Mobile app

The Home Credit mobile bank is almost identical to the personal account on the bank’s official website.

The application is very convenient design and it provides the opportunity to access the bank’s personal account from your smartphone at any time convenient for the user.

The initial login to the application is carried out in the traditional way (login/password), but then it is possible to connect a fingerprint login. Otherwise mobile bank is no different from the version of your personal account on the official website in terms of its services and capabilities.

The application can be downloaded for free from the App Store, Google Play and Microsoft Store.

Also available on the iOS and Android platforms is the free “My Loan” application, where it is convenient to track loan information. Login to this application is carried out by date of birth and mobile phone number, as on the official website.

How to change your phone number

It is impossible to change the phone number specified in the agreement with the Home Credit company remotely; to do this, you need to contact a bank branch. If any difficulties arise, then you should contact the Home Credit Bank support service by calling the number indicated on the website or sending your request to the online chat.