Sberbank ast plugin is not available for mozilla. Sberbank AST Electronic platform - how to participate in the auction, technical support

The Sberbank AST universal trading platform is an electronic system created to conduct open auctions at the federal level to provide bidders with the right to conclude government contracts for the supply of goods, performance of work and provision of services. The site is a leader in procurement on the domestic market, and is of great interest to many companies and individual entrepreneurs who want to receive a profitable order. Those users who have an electronic digital signature and have been registered are entitled to apply for participation in the auction.


The service is regularly updated improving existing services and adding new features for its users.

Before submitting an application for accredited participant status, you will need to collect documents according to the list and prepare them electronically. Practice shows that a package of documents prepared in accordance with the requirements increases the applicant’s chances of timely approval of the application. Otherwise, the application will be rejected and the user will have to re-submit it, wasting time.


4 main areas of system operation

Legal entities and individuals have the right to connect to the service. Before going through the accreditation procedure for Sberbank AST, you must submit copies of the following documents:

for legal entities

  • extract from the Unified State Register of Legal Entities no older than six months;
  • constituent documentation;
  • power of attorney for the person who will handle registration and bidding;
  • protocol on appointment to the position of director.

for individual entrepreneurs

  • certificate of assignment of TIN;
  • extract from the Unified State Register of Individual Entrepreneurs;
  • a document confirming the authority of the person involved in registration and bidding, if the individual entrepreneur will not perform this function.

To work with the site, you must equip your workplace based on the recommended requirements

for individuals

  • certificate from the Federal Tax Service on registration;
  • identification document;
  • If another person registers and participates in the auction on behalf of an individual, a power of attorney will be required for him.

All documentation must be readable, each copy is sent in a separate file (no more than 16 MB).

For successful accreditation, you will need to prepare a workplace. It must meet the following requirements:

  1. Pentium II processor (at least);
  2. Hard disk capacity of at least 2 GB;
  3. RAM no less than 32 MB;
  4. screen resolution – no less than 1280 by 800;
  5. Windows 2000 SP 4 or XP SP 2 Professional, as well as later versions, are installed;
  6. editors for working with texts MS Office, MS Excel, WordPad;
  7. RAR, ZIP or WINZIP archivers;
  8. Internet Explorer browser no lower than version 8 or any other commonly used browser;
  9. to use an electronic digital signature - CIPF Crypto Pro CSP 3.6 and Crypto-Pro Browser plugin
  10. install the User certificate and the CA root certificate.

In addition to documentation, the participant is required to have an electronic digital signature, which is a key: without it it is impossible to work in the system. You will also need to install the CA root certificate and the User certificate.

Further registration takes place in the following order:

  1. the participant’s digital signature is initially checked;
  2. an application for participation is completed;
  3. email is being checked;
  4. sending a signed application to the operator;
  5. confirmation;
  6. access to your Personal Account.

How to register for Sberbank AST

All registration consists of going through two stages:

  • as a user in the open part of the site;
  • as a participant in the trading section.

The platform website has step-by-step instructions on how to register

Let's look at how to register for Sberbank AST yourself. The registration algorithm in the open part is as follows:

  1. go to the Sberbank AST website;
  2. go to “Registration with electronic signature”;
  3. on the organization selection page, indicate the participant form;
  4. then “Continue”;
  5. fill out the registration fields on the page that opens (much of the information is available in the certificate);
  6. To automatically fill in the rest of the information, you will need to select your certificate;
  7. as confirmation, click on the “Read” button;
  8. Next, you will need to upload electronic copies of all documents;
  9. click “Attach”, select the desired document file and open it, then upload it;
  10. download all documentation in the same way;
  11. after all fields of the form have been filled in, be sure to check that they are filled out correctly;
  12. then click on the “Sign and Save” button.

The submitted application is sent to the operator for verification, which will take up to 5 days. The potential participant is then notified of the decision. After the application is approved and registration is successful, you can log into your Personal Account and submit an application in the trading sections.

It is very important to follow the procedure and not make mistakes, since the application may be rejected and the user will not get a chance to participate in the auction.

Overview of USP trade sections


Direct supply showcase – providing information from Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the transaction process

Universal trading platform (UTP) is a service for organizing trading without restrictions on lots and industries. Platform participants can act as organizers and, at the same time, participants. USP combines dozens of electronic trading sections into a single system.

The following trading sections are available to users:

  • Procurement under 223-F3 – the entire range of procurement is offered.
  • Rent, privatization and sale of rights - property auctions for the sale, lease of non-residential municipal premises, apartments, non-stationary objects, land auctions, obtaining licenses for communication services, sale of shares.
  • Sale of property of bankrupt enterprises.
  • Purchases by Sberbank PJSC for the internal needs of the bank and its subsidiaries.
  • Fish market – holding auctions for the sale of fishery products.
  • Purchasing and sales for commercial organizations.
  • Direct supply showcase – providing information from Russian and foreign suppliers, interaction between customers and suppliers in order to optimize the process of concluding contracts for the supply of goods and services.
  • Implementation of block cargo transportation.
  • Personal trading sections of large companies (Central Bank, Russian Railways, Rostelecom, Gazprom, Russian Post and others).

How to work for Sberbank AST as a supplier

If the user plans to act as a supplier, then it is inappropriate to rely only on luck. It is important to know how the supplier should act to ensure that the bidding is successful. First of all, it is necessary to develop a strategy that will bring the user a guaranteed result. This includes preparatory work, studying ETP proposals, assessing the volume of ongoing trading, identifying interesting clients, and comprehensive analysis of competitors. An approximate action plan is as follows:

  • preliminary selection of ETP;
  • accreditation on the platform;
  • participating in multiple tenders or solicitations;
  • assessment of trading efficiency.

Pre-selection is influenced by the availability of customers who may be of interest to the supplier. A potential buyer should be assessed comprehensively:

  1. study its history;
  2. analyze the results of auctions where he initiated;
  3. actions of the winners in the selected product group;
  4. what procurement procedures were used;
  5. how contracts were enforced;
  6. study the customer’s procurement plan and volume;
  7. inquire about the existence of legal proceedings, and whether the customer acted as a plaintiff or a defendant.

The “Loan in 60 Seconds” service allows suppliers and buyers to be more mobile during bidding

All these points will be decisive when deciding on further cooperation. The effectiveness of the supplier’s work on the ETP will be indicated by the number of sales, the level of price drop, participation costs, and the number of acquired customers.

What to do if the plugin is not available

The error “Plugin is not available” is the most common when working on a service. To avoid it, you need to install the CryptoPro plugin on your computer. How to do it:

  1. download the plugin;
  2. find this file in the “Downloads” section;
  3. “Install CryptoPro EDS Browser-plugin” will appear in the window;
  4. give consent to installation;
  5. click on the downloaded file;
  6. the program will automatically perform the installation, after which a message indicating the completion of the operation will appear on the screen;
  7. reload the browser.

If such a problem occurs in Internet Explorer, then you need to act in the same way with the only difference that you will first need to disable all non-standard add-ons. At the end of the work, also restart the browser.

Service Loan in 60 seconds

Since September 2019, a new service has been launched for suppliers registered on the electronic platform - receiving pre-approved financing for participation in tenders. From Sberbank-AST operators, buyers receive limits on loans, which are carried out online. The advantages of the service are as follows:

  1. the speed of processing a loan takes only half a minute;
  2. the procedure is carried out entirely electronically;
  3. Participants are not required to provide any documents;
  4. payment of the commission for the provision of borrowed funds has been reduced to a minimum (money is written off from the participant’s card or from his personal account on the ETP).

Borrowed funds are provided automatically immediately after the deadline for submitting an application to participate in trading operations on the site.

At the moment, transfers of funds are only possible to special Sberbank accounts opened by suppliers in a banking institution.

The “Loan in 60 Seconds” service allows suppliers and buyers to be more mobile during bidding on the ETP and conclude profitable deals in a timely manner.

Conclusion

To summarize, we can say that Sberbank AST allows you to both participate in the auction and receive significant benefits from this procedure. This is a significant reduction in the costs of purchasing goods or services, as well as the opportunity to make a profit at an auction for the sale and rental of property. Registration and work on the site does not present any difficulty, since the service is clear to users.

The rules for installing the CryptoPro CSP plugin in Mozilla Firefox differ depending on the browser version - 52 and higher, or an older one.

Mozilla Firefox versions below 52

To sign documents in Mozilla Firefox:

  • Turn off automatic updates. To do this, go to “Menu” ⇒ “Settings” ⇒ “Additional” ⇒ “Updates” (Fig. 1).
Rice. 1. Location of update settings in Mozilla Firefox
  • Install version 51.0.1 from the official Mozilla Firefox website.

To install CryptoPro Browser plug-in, you must follow these steps:

  1. Download the installation program from the official website of the Crypto-Pro company www.cryptopro.ru/products/cades/plugin and run the executable file.

2. In the installation window for CryptoPro Browser plug-in, click the “Yes” button (Fig. 2-a).

Rice. 2-a. Installing CryptoPro Browser plug-in

3. Wait for the installation to complete (Fig. 2-b).

Rice. 2-b. Installing CryptoPro Browser plug-in

4. Click the “Ok” button and restart the Internet browser (Fig. 2-c).

Rice. 2-in. Installing CryptoPro Browser plug-in

Important

After installing CryptoProBrowser plug- inyou need to check whether the add-on for working with the electronic signature CryptoPro EDS Browser plug-in for browsers is installed in your browser.

5. Open the browser, click the “Browser Menu” button, select the “Add-ons” section (Fig. 3).

Rice. 3. Browser menu

6. Open the "Plugins" tab. Opposite the “CryptoPro CAdES NPAPI Browser Plug-in” plug-in, select the “Always enable” option in the drop-down menu (Fig. 4).


Rice. 4. Add-on management

7. Restart your browser.

Mozilla Firefox version 52 and higher

To install CryptoPro Browser plug-in, follow these steps:

  1. Follow the link www.cryptopro.ru/products/cades/plugin, then select “browser extension” (Fig. 5).


Rice. 5. CryptoPro website

2. Click “Allow” (Fig. 6).


Rice. 6. Request resolution

3. Click “Add” (Fig. 7).

To conduct online trading, you need to install a special add-on that ensures the generation and verification of an electronic digital signature. It works synchronously with a web browser that supports authorization or confirmation of actions via digital signature. Sometimes an error occurs in which the notification “Sberbank AST plugin is not available” appears.

General information about digital signature

An electronic digital signature is used to manage the Sberbank-AST universal trading platform. After installation, the CryptoPro plugin is quickly integrated into the browser. It is compatible with most programs - Internet Explorer, Google Chrome, Safari, Opera. The plugin is supported by all PC operating systems. The add-on is also compatible with a number of mobile operating systems. The signature is used to certify the following data:

  • documents downloaded from the user's computer;
  • autocomplete data;
  • electronic documents;
  • business correspondence.

Possible causes of failure

An error when opening the “Error Sberbank AST” storage may occur for the following reasons:

  1. The browser is outdated. The instructions specify the versions of programs on which the add-on can be installed. Some legacy versions also support the plugin, but crashes occur frequently. Working with such a browser is dangerous - the data may become available to third parties.
  2. The plugin is not installed. The list of downloaded extensions can be viewed in your web browser settings. If the plugin is missing, download it from the official website. Before installation begins, stop all applications on the PC. After installation is complete, the computer is restarted.
  3. The browser settings are incorrect. If the extension has been added but is not available, you may need to change some settings. Netscape module support tool is being activated in Google Chrome. In Internet explorer, all additional plugins are deactivated. All actions are performed using the menu located in the upper right corner of the page.
  4. The root certificate is missing. You can obtain it from a certification center that issues an electronic signature. Installation is carried out by double-clicking the left mouse button on the file. The system requests confirmation of the action or prohibition of downloading. After installing the certificate, restart the computer. The browser may report that the certificate has expired. This indicates that the wrong date is set on the PC.

If none of the above reasons have been identified, you need to contact the technical support of the trading platform. The message indicates the names of the operating system and browser, the date of issue of the electronic signature.