Re-applying for a loan at Sberbank: how and within what time frame you can apply online after a refusal. What to do if you were denied a mortgage at Sberbank and how long before you can reapply

It is important to know that the reason for the refusal is never stated in any form. This applies not only to Sberbank, but also to any other credit organization. In addition, banks never provide a list possible reasons to refuse on their official resources.

This is not necessary, since most applicants initially understand why they may be denied a mortgage. In relation to Sberbank, the list of circumstances looks like this:

  • non-compliance with the requirements for the specified age / employment / current and total length of service;
  • lack of required documents;
  • impossibility of confirming income received;
  • discrepancy between the income received and the requested loan amount;
  • the presence of similar existing obligations to the bank (if there is already an unpaid mortgage or loan for a significant amount, including from third-party banks);
  • lack of official registration / citizenship of the Russian Federation;
  • indication in the application of erroneous or unreliable data (this also includes documentary forgery).

These are the main reasons why Sberbank is more likely to refuse to conclude an agreement. Don't forget about credit history, which at the time of consideration of the application should not indicate serious violations of the payment procedure.

Sberbank may turn a blind eye to minor delays under third-party agreements, but if the applicant is (was) a current client and has repeatedly violated the terms of the agreement, his application will be rejected.

Even if they have supporting documents and the required work experience, some applicants make the main mistake - it lies in the discrepancy between the income received and the amount requested.

Eg, if a subject has a monthly income of 30 thousand rubles according to a 2-NDFL receipt, and he requests 5 million rubles, then such an application will most likely be refused. In this case monthly payment would be approximately 20 thousand rubles (5,000,000 / 20 years / 250,000 per year) - more than 60% of the income received.

How often do they disapprove?

The fact that it is quite difficult to get a mortgage at Sberbank is a confirmed fact. The slightest non-compliance with the basic requirements will be cause for outright refusal. Unlike the rest credit institutions, Sberbank can afford to refuse even for circumstances that most banks will not pay attention to. In any case, Sberbank is always provided with a sufficient client base.

According to one reputable banking portal, out of 10 applications received by Sberbank, a positive decision is made on only 4 of them. The average ratio for most Russian credit institutions is 6 (7) out of 10. Exact figures for the year are not published anywhere, so even such data should be considered as very approximate. Based on this, we can conclude that about 60% of clients are not given a mortgage.

Why is it recalled after confirmation of receipt?

Some applicants make the mistake of thinking that approval for an online application is final. Most contracts today are concluded precisely by filing online applications, the decision on which is preliminary. This information is listed on the Sberbank website, but not everyone pays attention to it.

After receiving preliminary approval, the applicant will need to confirm all previously specified data in documentary form. If there is the slightest discrepancy or if it is impossible to confirm the information on the part of the borrower, the application will be refused.

If the bank’s final decision is listed as positive, then it will be valid for 30 working days. During this time, the citizen must fulfill all mandatory conditions. IN otherwise, after the expiration of the specified period, the positive decision will be canceled. By general rule,refusal after approval may occur for the following reasons:


The most common reason is refusal of insurance services. For most borrowers, such a requirement from Sberbank comes as an unpleasant surprise, involving additional costs.

Even after the application is approved, by refusing to take out insurance, the applicant will force the bank to change its decision to the opposite.

Sending documents

  1. Firstly, the package of papers must be fully completed. In the description of any mortgage product, the list of documents is given in its original form, and there are no unnecessary or optional documents.
  2. Secondly, the documents should not be forged - such facts are more likely to be detected by the internal security service. In this case, the borrower may still face fraud charges.
  3. And finally, by the time you submit your application, everything Required documents must already be available - during the application review process there may not be enough time to collect them.

How soon can I reapply?

If the bank first approved and then refused, then It will be possible to apply for the product only after 60 working days. The starting point is the day when the bank announced the final decision. This rule also applies to online applications, but only within the framework of a separate mortgage product.

For example, if a refusal was received for the purchase of housing in a new building, then it will not apply to the purchase secondary housing. Deadlines will be calculated separately.

Having received a refusal from Sberbank, applicants should not stop searching for available offers. In practice, after receiving a refusal, many borrowers enter into an agreement with third party banks, often, no less favorable conditions. In small credit institutions getting a mortgage is much easier - all applicants should remember this.

Many people today have a desire to use one or another loan product. People rush to submit an application, having absolutely no idea what Sberbank specialists will look at when deciding whether to issue a loan or refuse to issue it. As a result, in some cases, an offensive refusal follows, which completely breaks the person’s plans. How long after a refusal can I submit a second application and what should be done to prevent the bank from refusing again? We will try to answer these questions.

Deadline for re-application

Refusal to issue a loan can occur to any borrower. There can be many reasons for this. Sberbank may refuse as a citizen with small income, and a very wealthy citizen. Bank employees are not required to explain the reason for the refusal, so the person remains in the dark, wondering why Sberbank treated him this way.

An application for a loan at Sberbank can be repeated 60 days from the date of submission of the first application. But if nothing is done during these two months, the failed borrower will remain without a loan, since the bank will almost certainly refuse again.

It doesn’t matter how you submitted your first loan application: in person at a Sberbank office or through an online service. To submit re-application you will have to wait 2 months.

You can try contacting another bank, but this will not help much, since the client verification system is approximately the same in different credit institutions. If there are any negative circumstances, they will “pop up” in another bank. Even if you are approved for a loan there, the interest rate for using the money will be crazy. It is best to wait until you can re-apply, but you cannot wait idly, you need to act.

Why did they refuse, how to prevent a second refusal?

To repeat the appeal again, you need to think very carefully about what the bank employees could have “caught on” in order to make a negative decision. And for this, in turn, you need to be well aware of the criteria taken into account by the credit department specialists when making a decision. Well, let’s not get ahead of ourselves, let’s talk about everything in order.

  1. Interview. Remember whether there was an interview after submitting an application to Sberbank and how it went. During the interview, the bank employee evaluates the applicant’s appearance, behavior, and manner of speaking. Any suspicious moments are recorded and subsequently influence decision making. Think about what you might have said or done wrong during the interview.
  2. Credit history. This point should be put first because assessing your credit history plays a vital role in making the final decision. If Sberbank refused to issue a loan, then 60% of this is due to your credit history. Either you have outstanding loan, or there were problems with repaying the previous loan, etc. Correcting your credit history is difficult and takes a lot of time.
  3. Availability of loans from other banks. If you have a debt in another bank, Sberbank specialists will see this and will very likely refuse to issue you a loan. You must first pay off existing obligations, and then take on new ones.
  4. Having a criminal record. If the client has been convicted, especially for property crimes, there is almost no chance of receiving a positive conclusion.
  5. Inconsistency basic conditions. When filling out the application form, the loan applicant leaves a number of data about himself. If any data does not correspond to the basic conditions for issuing a loan, then a refusal will follow.

There are many basic conditions, for example, the borrower’s age, his citizenship, registration, place of work, income, etc.

  1. The information provided by the client is not true. If a client mistakenly or maliciously provides information about himself that is not true, he will be refused and, as a result, he will be added to the list of unwanted clients. Therefore, it is recommended to be extremely careful when preparing your application.
  2. Bank employees' mistake. Sometimes a refusal is a consequence of a bank employee’s mistake. In this case, you need to try to understand the situation, and if it really is an error, then after two months you can apply again and this time everything will be fine.

If you have no idea why Sberbank did not allow you to take out a loan, you should contact the Credit History Bureau. Having studied their own credit history, clients usually guess why banks treat them so “coldly”. But even if this does not help, you will have to contact a specialist who provides assistance in obtaining a loan.

So, we have figured out during what period after submitting the first application for a loan you cannot apply again. And most importantly, we looked at the reasons for refusal and what to do to change the situation. We hope this information helps you, good luck!

2017 has just recently come into its own, but some residents of Russia have already tried to get a loan from Sberbank, having been refused. The financial situation in the world is unstable, which is why the percentage of loan refusals has recently become much higher.

In order to successfully obtain a loan from the bank in the future, you should understand the reasons why it refused during the last attempt.

There may be several reasons. This article will discuss the most common ones in practice:

Most often, a loan can be refused due to a negative credit history. If any of the clauses of the agreement were violated during the terms of the loan, then future cooperation with the bank will be spoiled.

Modern banks try to cooperate with each other, even maintaining a common database of “bad” clients. Remember that in order to ruin your credit history, it only takes one late payment.

When making a decision on a loan, the bank tries to fully verify its client. He has the right to contact the competent authorities and if cases of fraud or other violations of the law are revealed, the loan will be denied.

A similar decision will be made if the borrower still has several loans that have not been fully repaid. It is best not to hide such information from bank employees, since it will still be verified.


Lender verification scheme.

The size of the salary is the reason for refusal extremely rarely - most often they will be offered a different loan amount or a different repayment period.

Why Sberbank refuses salary clients

It is quite understandable why Sberbank can refuse a loan to the “first person it meets” with whom it has not previously cooperated. Why then can he refuse even clients who receive salaries from the same bank? There can be a lot of reasons.

For example, a person who works applies to a bank for a loan. general director any company. In fact, he is not yet 20 years old, and his education is, at best, secondary specialized.

This becomes the reason for refusal extremely rarely, especially if the credit history is good. But you will have to answer several uncomfortable questions. The client is checked not only by bank employees, but also by security officers, and their opinion is often decisive.

How to reduce the risk of loan refusal, watch this video:

Most often, the reason for refusal is inaccurate data. In this case, it is enough to make only a minor and unintentional mistake, for example, by indicating the wrong number in the work phone number.

When can you submit a new loan application after a refusal?

The Sberbank website states that if a response to an application has not been received within the day the application was submitted, then you should wait some more time. At any time, you can find out the status of your application at any Sberbank branch or by calling the hotline.

Currently, the result of the decision is communicated via SMS notification. But if no decision has been received for a long time, then there is a high probability of a negative decision by the bank.

In this case, it is advisable to find out the reason for the refusal, correct your mistakes if possible and try to apply again.

Borrowers often wonder how many days it will take to reapply for a loan. In 2017, the legislation did not make any restrictions - you can apply even an hour after the first refusal.

Is it possible to challenge a negative decision of Sberbank?

If the client is dissatisfied with Sberbank’s decision to issue a loan, then for a positive decision the following changes are required in the credit history:

  • salary increase;
  • attracting guarantors;
  • payment of current loans;
  • additional income.

What are loans without interest, you will learn from the article.

You won’t be able to challenge Sberbank’s negative decision; all that remains is to improve your credit history. Before applying for a loan, you should first resolve the following issues:

  1. are there any overdue payments on previous loans;
  2. can all types of income be supported by documents;
  3. whether credit card debts have been paid off;
  4. Are the income commensurate with the size of the loan and the monthly payment?

The main reasons for loan refusal.

How to change your credit history

A damaged credit history is a big inconvenience and is almost always a guaranteed refusal to issue a loan. But the situation can be corrected in several ways:

Bottom line

It’s hard to imagine our life without loans, so we often have to turn to the services of Sberbank. Often the client is denied a loan, but do not despair.

Of course, receiving notification of a negative decision is always unpleasant, especially if it concerns the issue of lending. Faced with such a decision banking organization once does not mean completely losing the opportunity to get a loan from this institution. There is always a chance to reapply.

Sberbank can refuse a loan only if there are compelling reasons, which include:

  • The borrower does not meet the basic conditions (age limit, presence of official employment, duration of total work experience for 5 years).
  • The loan will not be approved if the applicant is under 21 years of age or over 65 years of age. In the absence of official employment and continuous work experience of less than six months, a negative decision may also be made to open a credit line.
  • Low income. Since it is in the direct interests of the bank to maximize the expansion of its customer base, Sberbank has developed programs suitable for different levels of net income. But the possibility of failure for this reason still exists. To avoid such a situation, before submitting a request, you can calculate the amount of the intended loan using an online calculator.
  • Unreliability of the borrower (bad credit history, facts of late payments, debt obligations to other banks).

Analysis of information about the borrower occurs through single base data to which all banking organizations have access. Therefore, it makes no sense to hide the facts of late payments. And providing false information again increases the risk of refusal.

When can you reapply for a loan?

The maximum time for forming a conclusion on issuing a loan at Sberbank is 2 months. Similar time frames apply to loan refusal. If a banking organization makes a negative decision, it will remain unchanged for 2 months. If you re-submit an application earlier than this deadline, it will be rejected by the system without even reaching the department specialist.

If the reasons for refusal become irrelevant before 60 days, it makes sense to submit a request for another loan product. For example, if a bank refuses to issue a consumer loan without collateral, you can open line of credit secured in the form of a pledge or surety, and this request will already be considered new.

If the reason for the refusal was a technical failure of the program (if the data was entered by a bank employee) or the server (when sending the application form online), and also if the initiator of the withdrawal of the request was the applicant himself, you can send a new application immediately.

How to reapply

You can submit a loan application an unlimited number of times. Provided that the client receives wages through payment card, one of the submission options can be registration using Internet banking.

It is acceptable to re-apply online. To do this you need:

  • On the official portal of the banking organization, go to the “Take a loan” tab.
  • From the provided programs, select the most suitable one according to the conditions. By clicking on the icon with the name, you will find yourself on a page with a detailed description of the loan product. Under the description, you must click on the “Fill out the form” button.
  • On the page with the personal data form, you must provide all the requested information.

Important! If the client has changed his last name, the previous data must be indicated in the questionnaire (there is a special field for this).

  • The completed form can be sent to a bank specialist for review either through the website or in printed form.

If the application was resubmitted via the Internet, the status electronic document you can always check using Internet banking. In the program interface, next to the “Take a loan” button, the total number of all submitted loan requests (both considered and rejected), as well as the date when they were submitted, is displayed.

In conclusion, it should be noted that reapplying for a loan is standard practice. If you don’t want to adhere to the 60-day time limit, you can always find a way out by sending a new application to a different address than the first one. credit product to avoid data duplication.

Applying for a loan is always associated with some anxiety. And this is not surprising, because the bank manager will assess solvency. After studying the information provided, he will make his verdict. The latter will look like approval or refusal of the loan. However, borrowers are not always deterred by the refusal, and they tend to apply again. But before you click the “Submit” button, you should clarify the conditions under which a repeated application will be approved.

Is it possible to create a repeat application for a loan at Sberbank?

The number of loan applications at Sberbank that are created by users is not limited. You can submit your next loan request to Sberbank Online or by visiting the nearest bank branch.

If you are a holder salary card organization, you can submit an application online through Internet banking. Instructions for using the virtual account can be downloaded next to the description of the loan offer.

How to reapply for a loan at Sberbank

To submit a request online, follow these steps:

If you submitted an application in the Sberbank Online system, you can check the status of the document here. To do this, you must first register in Internet banking. Then opposite the “Take a loan” tab you will see the number of your applications, as well as the date of their submission.

Is it worth reapplying for a loan after being rejected?

Despite the fact that there are no restrictions on the number of loan applications submitted, their negative value has some force. For example, a list of your requests is displayed in your credit history. One or two refusals will not have a significant impact on the next decision, but a whole string will. Therefore, you should take re-applying for a loan seriously.

Before sending another request to the bank, analyze what the reason for the refusal was:

  • you entered your data inaccurately into the form;
  • at the time of submitting the application you had a high debt load, and now you have paid it off;
  • your verified income level is too low to make monthly payments.

Thus, you should think about reapplying for a loan only if the circumstances of your life have changed and your solvency has noticeably increased. Otherwise, you will face another refusal.

Deadline for re-application for a loan at Sberbank

The validity period of a loan decision is 60 days in most financial institutions. In this regard, Sberbank is no exception. After the submitted application is reviewed, the borrower is approved for a loan or denied it. The client can sign the documents and withdraw the desired amount during this period.

Exactly the same rules apply regarding loan refusal. If the bank makes a negative decision, it will be valid for 60 days, regardless of the circumstances. Sberbank - large enterprise, in which the main processes are automated. If you submit a second request before the deadline, it will not even be processed by a specialist, since it will be automatically rejected.

Many Sberbank clients are wondering what to do if previous loans have been repaid or their level of well-being has increased, but 60 days have not yet passed. There is an exit. Choose another loan product. For example, if the refusal was received by consumer credit without collateral, find a guarantor or provide the bank with collateral. In this case, the application will not have repeat status, since you did not apply for this loan offer, and, accordingly, did not receive a refusal.