Credit manager- This is one of the most sought-after specialties in banking market, and today in this article we will tell you:

What is the profession of a credit manager?

What are the requirements for credit managers?

What are the features of the work of such employees?

One of the main areas of work of any bank is lending, and the main responsibility falls on the credit manager. IN different banks a credit manager can be called differently: credit specialist, credit inspector, etc.

A credit manager is a specialist who works in a bank office or at remote points of sale. His responsibilities include attracting and consulting clients on lending issues, as well as preparing all necessary documents.

A credit specialist must be familiar with the bank’s credit policy, the products offered by the bank and be able to select the optimal program for the borrower, as well as assess the reliability of a potential client and be responsible for the decisions made.

The loan officer's responsibilities include:

Providing clients with information about all existing programs lending and selection of the most suitable option for the borrower;

Calculation of the loan amount and monthly payments;

Accepting loan applications and checking documents;

Assessing risks and assigning the borrower an appropriate reliability rating;

Transfer of a package of documents to the bank;

Preparation of all necessary documentation and signing a loan agreement;

Transaction support.

The loan officer must have psychological skills to pre-assess a potential borrower and prevent possible fraud. This is especially true for specialists working at remote locations and issuing loans in stores. Therefore, banks often send their employees to psychological courses or conduct training.

Requirements for specialists

Applicants for credit manager positions are subject to strict personal requirements: resistance to stress, responsibility, psychological skills, communication skills, attentiveness, emotional stability.

Working as a credit manager requires a higher education in economics (banks also accommodate senior university students). Most often, no work experience is required.

Each bank conducts an internship for its employees, during which it familiarizes them with the specifics of their work and software, which differs significantly depending on the bank. Even if an employee comes from another bank and has work experience, he still needs to undergo training, because the operating principles of banks are often the opposite.

Career

The credit sector allows you to make a quick start in your career without having work experience or special skills. The first step is work at remote points of sale and registration consumer loans. The most lenient requirements are put forward for such specialists. Often, senior students from economic universities and graduates without work experience are hired.

The next step is the transition from a remote point to a bank branch. In some banks there is a division of managers by type of lending. Some of them are engaged in issuing mortgages, others in car loans, and still others consumer loans. This allows the specialist to study all the nuances of the work and attract a larger number of borrowers without losing the quality of the work.

However, most banks consider this division ineffective and prefer universal employees who can offer the client not only loan processing, but also deposit and card products.

Successfully working in the retail lending department, an employee can advance his career in two directions. The first option is to switch to VIP service clients. The most suitable ones are attracted to work with this category of borrowers. experienced specialists. The ability to communicate with people and smooth out conflicts is of no small importance.

The salary of managers serving VIP clients is an order of magnitude higher than that of other employees, and the volume of loans issued is much greater. In addition, there is practically no problem debt in the VIP sector.

The second option is to move to the customer service department legal entities. From the corporate lending department it is possible to be promoted to the position of a credit expert who analyzes the financing of construction or production facilities.

The highest levels of promotion for a credit manager are the head of the lending department, and subsequently the head of a bank branch. On the one hand, these positions bring high income and expand their powers, but on the other hand, career growth stops there.

Further advancement is possible when the employee moves to the bank's head office, where growth opportunities are practically unlimited: head of the credit department, head of the retail business department.

It is also possible Alternative option. Often credit specialists go to brokerage, leasing, and factoring companies. Work specifics credit broker is highly dependent on the results of one’s own work. This is because the salary is a percentage of the transaction.

If a broker does not bring in enough orders for the company, it becomes unnecessary. But with high profits, the broker receives high income. This type of work is suitable for specialists with extensive experience, a good understanding of the credit market and knowledge of all the nuances of the work.

Work plan

Almost all banks set credit managers a personal plan for the volume of loans. The plan depends on the employee's specialization. In banks there is different system incentives for fulfilling the plan. It happens that a premium is paid, which is also calculated based on the volume of loans, or bonuses. Sometimes it happens that failure to meet the minimum plan leads to fines and deductions from the employee’s salary.

However, the implementation of the plan often depends not only on the credit manager, but also on the bank’s policy. It is difficult to exceed the plan if lending conditions are uncompetitive compared to offers from other banks. In this case, fining employees leads to an outflow of good specialists.

Basically, credit managers look for work not by the size of the nominal salary, but by the ratio of all cumulative factors, consisting of working conditions, pay and personnel policies of the bank.

Responsibility

Often the problem of executing plans results in the problem of assessing the client's reliability. In an effort to fulfill the plan and receive a bonus, the credit manager may not pay due attention to the client’s assessment.

When one manager has many problem loans, the bank's security service begins to take an interest in him. This is explained by the fact that a clear procedure has been developed for issuing loans, and banks are confident that if instructions are strictly followed, problem debt can be avoided. If the manager has a lot of loans with unfulfilled obligations, which means he is not coping with his responsibilities.

The specificity of the work of a credit manager is to increase the volume of loans with a minimum amount of problem debt.

Features of work

When applying for a job as a credit manager, the requirements are low, and lack of work experience is not a hindrance. At the same time, this specialty allows you to make a fast career in the promising banking market. The higher an employee climbs the career ladder, the higher the demands placed on him.

To achieve success, you need to have a good feel for the credit market, be able to communicate with borrowers, clearly identify their needs and have the skills of a psychologist. In addition, you must have high performance and stress resistance.

[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions Labor Code Russian Federation and other legal acts regulating labor relations.

1. General Provisions

1.1. The specialist of the lending department belongs to the category of specialists and is directly subordinate to [name of the position of the immediate supervisor].

1.2. A person with a higher financial and economic education is accepted for the position of a specialist in the lending department, without presenting any work experience requirements.

1.3. A lending specialist should know:

The Constitution of the Russian Federation, other laws and regulatory legal acts of the Russian Federation in the field of professional activity;

Economic development trends;

Characteristics and features of the product;

Methods for assessing risks when lending to clients;

Factors that determine the specifics of the client’s activities, its sustainability financial condition;

Forecasting methods;

Requirements for obtaining loans;

Rules for establishing business contacts;

Psychology of communication with clients, methods of resolving conflict situations;

Internal labor regulations;

Fundamentals of labor legislation;

Labor protection rules and regulations.

2. Job responsibilities

The lending department specialist is responsible for the following: job responsibilities:

2.1. Consulting clients about loan terms and requirements for potential borrowers.

2.2. Review and Analysis loan applications clients.

2.3. Preliminary estimate provided documents potential borrower regarding the possibility of providing a loan (authenticity of documents, compliance with the established list, etc.).

2.4. Conducting an analysis of the financial condition of clients.

2.5. Preparation of credit reports.

2.6. Monitoring of existing loans.

2.7. Processing a loan.

2.8. Advising clients on loan repayment issues, including early repayment.

2.9. Monitoring compliance with sales technologies and customer service standards.

2.10. Maintenance and accounting support of loan agreements.

2.11. Formation of internal and external reporting on credit transactions.

2.12. Participation in the development and implementation of new credit products.

2.13. [Other job responsibilities].

3. Rights

The lending department specialist has the right to:

3.1. Get acquainted with draft decisions of the organization’s management relating to its activities.

3.2. Require the management of the organization to provide assistance in the performance of their professional duties and the exercise of rights.

3.3. For all social guarantees provided for by law.

3.4. Require the creation of conditions for the performance of professional duties, including the provision of the necessary equipment, inventory, a workplace that complies with sanitary and hygienic rules and regulations, etc.

3.5. Submit proposals for improvement of organization and methods of work performed by management for consideration.

3.6. Improve your professional qualifications.

3.7. [Other rights provided for by labor legislation].

4. Responsibility

The Lending Department Specialist is responsible for:

4.1. For failure to comply or improper execution their duties as provided for in this job description, - within the limits determined by the current labor legislation of the Russian Federation.

4.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.

4.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document]

Head of HR department

[initials, surname]

[signature]

[day month Year]

Agreed:

[job title]

[initials, surname]

[signature]

[day month Year]

I have read the instructions:

[initials, surname]

[signature]

[day month Year]

The work of a credit specialist is directly related to the sale of the main banking product - credit. A candidate for this position must have a sharp mind and good appearance, and be able to work with people, because he is the face of the bank in the eyes of the borrower.

When writing a resume, you need to convince the employer that you are the one who can do this job better. Show that you are a young, energetic person with potential and a desire to develop it. Applicants with a higher education qualification apply for this position economic education, or students in their final years of study who know the specifics of the bank’s work, banking products and those who know how to present them profitably.

It’s good to have experience working in a bank, this will give you a privilege over other candidates, or experience working with people, for example in direct sales. Indicate in your resume your strengths, such as tact, emotional stability, good intuition, communication skills, active life position, desire to work and earn money.

See also other resume examples:

Download a sample resume for a loan specialist:

Vasenin Anton Igorevich
(Anton Vasenin)

Target: Filling the position of a credit specialist.

Education:

September 2007 – June 2011 Dnepropetrovsk Regional Institute of Economics and Management, Faculty of Finance and Economics, specialty “Finance and Credit”, Bachelor’s degree (full-time).
September 2011 – January 2013 Dnepropetrovsk Regional Institute of Economics and Management, Faculty of Finance and Economics, specialty “Finance and Credit”, Master’s degree (correspondence department).

Experience:

Credit specialist

June 2011 – September 2012 Sirius Bank, Dnepropetrovsk.
Functional responsibilities:

— processing loans at points of sale (store);
— advising clients on loan terms.

Credit specialist

January 2013 – October 2014 CB “Invest Bank”, Dnepropetrovsk.
Functional responsibilities:
— active attraction of clients;
— providing information about the bank’s loan products;
— consulting clients, selection profitable lending:
— fulfillment and overfulfillment of the plan;
— preparation of documents for obtaining a loan;
— monitoring the repayment status of issued loans.

Professional skills:

— Excellent knowledge of PC and office programs;
— Proficiency in office equipment;
— Ability to persuade;
— Knowledge of legislation in the field of banking law;
— Literacy of speech and writing;
— Knowledge of business etiquette and banking principles;
- Good memory;
- Proficiency in foreign languages: German - fluent.

Personal qualities:

Sociability, responsibility, organization, accuracy, emotional stability, ability to work for results, presentable appearance, activity, good intuition, tact.

Additional information:

Marital status: Married.
Children: no.
Possibility of business trips: no.

We hope that the sample resume we compiled for the position of a loan officer helped you in creating your resume for the job. Return to section..

Credit expert - employee credit organization, whose responsibilities include assessing the opinions of credit specialists regarding the issuance of loans, drawing up the necessary reports, as well as transferring their experience to credit inspectors (joint visits to places of business to assess the activities of the enterprise, conducting consultations and seminars). The profession is suitable for those who are interested in mathematics and economics (see choosing a profession based on interest in school subjects).

Features of the profession

Credit experts work in different areas of lending: some are responsible for all banking programs consumer lending, others - mortgage, others - for lending to small businesses.

Besides existing species credit experts are inventing new effective lending schemes, for example, loans secured by jewelry, payday loans, urgent needs, without down payment etc. Calculates rates, comes up with discounts, analyzes competitors' offers on the market. A loan officer can implement the same car loan different ways: from a long registration procedure at average interest rates to a “loan in an hour”, but with a higher interest rate. It is not enough to develop a program, it needs to be launched. For example, if we are talking about commodity loans, you need to establish connections with stores or car dealerships and interest them in your offer.

Pros and cons of the profession

pros

The work of an expert is varied and creative. You have to instantly switch from one thing to another. Solve new problems and tasks every day, monitor the work of the Department on various credit products.

Minuses

The disadvantages of the job include the highest responsibility and risks.

Place of work

Banks, leasing companies, pawnshops, trade organizations, etc.

Important qualities

Analytical mind, perseverance, thoughtfulness, responsibility. In addition to professional skills, intuition and business sense play an important role in the work of a credit expert, which determines the success or failure of dubious projects.

Basic knowledge: A loan officer needs to know bank loan products, be able to structure loan transactions and have personal experience lending. It is necessary to be able to sufficiently analyze the financial and economic activities of the enterprise and know the legislation in the field of collateral, banking, finance, as well as various regulations Central Bank Russia.

Where to study to become a credit expert

Specialty “Finance and Credit” with a specialization in “Banking” at the financial and economic faculties of specialized universities.

Russian Institute of Vocational Education "IPO" - recruits students to obtain a specialty through a distance program of professional retraining and advanced training. Studying at IPO is convenient and fast receipt distance education. 200+ training courses. 8000+ graduates from 200 cities. Short deadlines for completing documents and external training, interest-free installments from the institute and individual discounts. Contact us!

Salary

The average salary for a credit expert is $1000-1500. The salary depends primarily on the region of work of the credit expert, the specifics of the institution in which the credit expert works and the company’s policy regarding the level of wages for staff.

Salary as of 12/12/2019

Russia 15000—60000 ₽

Moscow 45000—150000 ₽

Career steps and prospects

A credit expert is one of the most in-demand professions in the banking sector. This is a person from whom, in conditions of growth credit programs the solvency of the bank depends. Previously, many began their career as a credit expert at Sberbank, with a small position as a credit inspector. Now the market conditions are different. University graduates easily find employment in small banks or those that are just entering the market. Then, having gained work experience, they move to larger Russian or Western banks.

You can make your career quickly. Banks are interested not only in salespeople, but also in managers capable of leading teams of credit inspectors in retail outlets and bank branches. Highest position - director of the credit department, strategist, determiner credit policy bank, responsible for a whole range of programs. If a loan officer is unable to transition into corporate banking, upward movement will be limited. When interacting with individuals career opportunities are horizontal.

You can then rise to the rank of credit officer, who analyzes the financing of projects, mainly construction or manufacturing. But another option is also possible. After working for a certain time in a bank, an expert can leave for brokerage company. The prospects there are noticeably higher. Some credit experts leave the bank for leasing, factoring companies, and credit broker companies.

Credit expert- an employee of a credit institution whose responsibilities include assessing the opinions of credit specialists regarding the issuance of loans, drawing up the necessary reports, as well as transferring his experience to credit inspectors (joint visits to places of business to assess the activities of the enterprise, conducting consultations and seminars). The profession is suitable for those who are interested in mathematics and economics (see choosing a profession based on interest in school subjects).

Features of the profession

Credit experts work in different areas of lending: some are responsible for all bank consumer lending programs, others for mortgage lending, and others for small business lending.

In addition to existing types of loans, credit experts are inventing new effective lending schemes, for example, loans secured by jewelry, before payday, for urgent needs, without a down payment, etc. Calculates rates, comes up with discounts, analyzes competitors' offers on the market. A credit expert can implement the same car loan in different ways: from a long registration procedure at average interest rates to a “loan in an hour,” but with a higher interest rate. It is not enough to develop a program, it needs to be launched. For example, if we are talking about trade loans, you need to establish connections with stores or car dealerships and interest them in your offer.

Pros and cons of the profession

pros

The work of an expert is varied and creative. You have to instantly switch from one thing to another. Solve new problems and tasks every day, monitor the work of the Department on various credit products.

Minuses

The disadvantages of the job include the highest responsibility and risks.

Place of work

Banks, leasing companies, pawnshops, trade organizations, etc.

Important qualities

Analytical mind, perseverance, thoughtfulness, responsibility. In addition to professional skills, intuition and business sense play an important role in the work of a credit expert, which determines the success or failure of dubious projects.

Basic knowledge: A loan officer needs to know bank loan products, be able to structure loan transactions and have personal lending experience. It is necessary to be able to sufficiently analyze the financial and economic activities of the enterprise and know the legislation in the field of collateral, banking, finance, as well as various regulations of the Central Bank of Russia.

Where to study to become a credit expert

Specialty “Finance and Credit” with a specialization in “Banking” at the financial and economic faculties of specialized universities.

Russian Institute of Vocational Education "IPO" - recruits students to obtain a specialty through a distance program of professional retraining and advanced training. Studying at the IPO is a convenient and quick way to receive distance education. 200+ training courses. 8000+ graduates from 200 cities. Short deadlines for completing documents and external training, interest-free installments from the institute and individual discounts. Contact us!

Salary

The average salary for a credit expert is $1000-1500. The salary depends primarily on the region of work of the credit expert, the specifics of the institution in which the credit expert works and the company’s policy regarding the level of wages for employees.

Salary as of 12/12/2019

Russia 15000—60000 ₽

Moscow 45000—150000 ₽

Career steps and prospects

A credit expert is one of the most in-demand professions in the banking sector. This is the person on whom the bank’s viability depends, given the growth of credit programs. Previously, many began their career as a credit expert at Sberbank, with a small position as a credit inspector. Now the market conditions are different. University graduates easily find employment in small banks or those that are just entering the market. Then, having gained work experience, they move to larger Russian or Western banks.

You can make your career quickly. Banks are interested not only in salespeople, but also in managers capable of leading teams of loan officers in retail outlets and bank branches. The highest position is the director of the credit department, a strategist who determines the bank’s credit policy and is responsible for a whole range of programs. If a loan officer is unable to transition into corporate banking, upward movement will be limited. When interacting with individuals, career opportunities are horizontal.

You can then rise to the rank of credit officer, who analyzes the financing of projects, mainly construction or manufacturing. But another option is also possible. After working for a certain time in a bank, an expert can go to a brokerage company. The prospects there are noticeably higher. Some credit experts leave the bank for leasing, factoring companies, and credit broker companies.