Russian Standard Bank go to your personal account. Personal account of Russian Standard - entrance to the Internet bank

How to enter the Internet bank, how to register, get a login and password in the Russian Standard Internet bank.

Internet bank Russian Standard

You can enter the Russian Standard Internet Bank using the link online.rsb.ru, for authorization in the system, you will need the login and password that you received when connecting to the Internet bank.

Be careful when logging into the Internet bank, make sure that you are on the official website of Russian Standard Bank (online.rsb.ru), and you have a secure https connection. Https connection ensures that your username and password cannot be intercepted by third parties.

How to connect to internet banking?

Internet banking in Russian Standard can be connected only at bank branches. Unfortunately, at the moment, the bank does not connect the Internet bank in other ways. But, please note that on the "Bank in Karmana" service package, the Internet bank is connected by default, and you can restore your username and password at any time by free phone bank: 8 800 200-3-203

Internet banking connection in the office

If you are already a client of Russian Standard Bank, all you need to do is visit the nearest branch of the bank and conclude an agreement on remote banking services, you must have a passport with you. After the conclusion of the agreement, a message will be sent to your phone with a login and password to enter the Internet bank.

Please note that after connecting you will be sent a login and a temporary password to enter the bank, it must be changed to a permanent one during the first authorization in the Internet bank.

If you are not yet a bank customer, then the best way- issue a package of services "Bank in the Pocket", which includes a free bank card, with a connected Internet bank.

Internet banking connection by phone

At the moment, Russian Standard Bank, for security reasons, does not connect the Internet Bank by phone. But if you have forgotten your username or password, you can always restore it by calling the bank, phone hotline bank Russian Standard - 8 800 200-3-203

Internet banking password recovery

There are several ways to recover the password to the Internet bank of the Russian Bank:

  • Call the bank's free hotline at 8 800 200-3-203, from the number that you indicated in the registration form.
  • Apply with your passport to the nearest branch of the bank.
  • Via the Internet, using the password recovery system (you will need a login and a digital access code)

After recovery, the bank will send you a new, temporary password to your cell phone, which must be changed when you first enter the Internet bank.

Internet banking service cost

The service "Internet banking" is free of charge, connection and use fees are not charged.

How to register an LC

In order to use remote banking services, an individual does not need to install additional software. All operations can be carried out on the official website of the financial institution, which opens in any browser. For legal entities it is necessary to install special software that will encrypt information about ongoing operations, commands and data used.

Each transaction made by the client must be confirmed remotely. Depending on your preferences, you can choose any of the following verification methods:

  • one-time code from an SMS message;
  • electronic signature of the client or responsible person;
  • a payment code created by a financial institution.

To get access to the personal account, a client who has a deposit, a loan or a card must come to the office of Russian Standard Bank with a passport and write an application for connection to the system. It is mandatory to indicate a mobile number, since it is to it that the bank sends the necessary data with which the account will be registered - login and password. By specifying them in the appropriate fields, the client logs into the Internet bank, where he can carry out various operations. Subsequently, you can enter your personal account in various ways: using your credentials or using a plastic card number.

To enter, you need to go to the main page of the official website of the company. Enter your account information in the appropriate fields using the virtual keyboard. Click the Login button.

What can you do in LC

The Internet banking system is designed for both individuals and legal entities. The service has all the necessary functionality for managing banking products. The funds on the accounts are securely protected, as all information is transmitted through reliable channels. The RSB-Online service for individuals provides customers with ample opportunities, so it is popular and in demand by customers. You can:

  • monitor the balance of funds on cards and accounts;
  • pay utility bills, taxes, fines;
  • make loan payments;
  • create templates and auto payments;
  • change the PIN code of the card;
  • receive statements on operations and view statistics;
  • arrange insurance;
  • transfer funds between accounts and cards;
  • learn about accumulated bonuses and special offers;
  • open accounts;
  • issue and reissue cards;
  • independently adjust the available limit.

In addition, the client can connect additional services: notification of completed transactions, informing about the execution of orders, information e-mails about the status of the account.

Important! Internet service is provided to individuals free of charge.

In order to perform some transactions, it is not necessary to log into the Internet Bank. Such transactions include transfers from card to card, payment for various services, issuance virtual card etc.

The Internet banking system is in demand by customers, because it has a number of advantages. The user saves his own time by getting Financial services when it is convenient for him (round the clock, as well as on weekends and holidays). In addition, by setting up auto payments, you save yourself from the need to make regular transactions - services will be paid automatically.

Password recovery from LC

If a client has lost or forgotten their credentials, there are several ways to recover:

  1. Come to the office of a financial company and write an application for password recovery. This method requires time, but it will help in cases where the Internet is not at hand.
  2. Contact support at 8 495 748 0 748 and report that you have forgotten your password. The operator will send you an SMS, which will contain data for entering the personal account. Pay special attention that the message will be sent to the mobile number that you indicated in the contract.
  3. Go to the bank's official website https://online.rsb.ru and click the "Get or restore access" link in the login window. A recovery form will open, where in the "Login with" field you will need to select "Login". Next, enter in the appropriate lines the login from your personal account and the mobile number that you indicated when you entered into an agreement to connect the service. Enter the digital code from the picture and click "Get access". If you have entered all the data correctly, your mobile phone will receive login data to the personal account.

Mobile app

To all clients financial organization convenient mobile banking is available. With its help, it becomes possible to conduct transactions using a smartphone or tablet. The same credentials are used to log into MP as for logging into Internet Banking. The service is supported by any devices based on IOs and Android of the latest versions. MP can be downloaded in different ways:

  • via a direct download link on the main page of the official website in the section " Mobile bank»;
  • in the app store on your device.

By installing MP, you will be able to track the movement of funds on your accounts, make payments and Money transfers. The built-in online chat helps to quickly contact the support service to resolve any issues. A separate application has been developed to interact with the mPOS terminal.

Conclusion

The Russian Standard online service is user-friendly. It combines a simple and accessible interface with a wide range of features. The most perfect is the mobile version of the service, which is confirmed positive feedback clients. The browser version is also popular because it allows users to make almost any payments and receive all the information of interest on the account.

The bank was registered in March 1993 under the name "Agroopttorg".

After the crisis of 1998, the credit institution was acquired by the structures of Rustam Tariko, the creator of the Russian Standard vodka brand (the value of the transaction is about 100 thousand US dollars) and received its current name.

In September 2004, the bank entered the deposit insurance system.

The owners of Russian Standard Bank took as a basis the business idea of ​​Mezhkombank, which could not stand the crisis of 1998 - a focus on retail lending using scoring models, and also attracted its team to work. Specialists from the consulting company McKinsey, who also developed the concept of Russian Standard vodka, took part in creating the concept of the new bank.

Alexander Zurabov from Menatep and the first deputy chairman of the Central Bank, the late Andrei Kozlov, worked for a short time in the credit institution.

"Russian Standard" became one of the "pioneers" of the consumer lending market and, in fact, the founder of a new banking business in Russia - high-margin consumer lending (unsecured loans individuals at higher interest rates).

The development of the bank's business has long been funded by a large amount of public borrowings (bonds, Eurobonds) both in the domestic and foreign markets. Doors to the foreign investment market credit institution helped open the managers of American Express and the International Finance Corporation (IFC), which from 2003 to 2006 owned a small stake in the bank. Foreign partners of the bank have repeatedly tried to enter into its capital, but the main owner preferred to develop the bank on their own and refused to deal.

With the development and saturation of the consumer lending market and increased competition on it, the bank embarked on new projects - the development of car loans and lending through credit cards. At the moment, the financial institution remains a major player in the consumer lending market. Note that the management team, which previously developed consumer lending in "Russian Standard" and made it the market leader, subsequently developed a similar direction in the Savings Bank of Russia.

During the first half of 2015, the bank incurred losses in the amount of 22 billion rubles (according to IFRS), which led to a decrease in capital from 16 billion rubles to 0.6 billion rubles. Rustam Tariko was forced to capitalize the bank with shares of his own alcohol companies for a total of about 15 billion rubles. The Bank took a number of measures to stabilize the structure of liabilities and increase the level of capital adequacy. In particular, in September 2015, holders of subordinated Eurobonds of Russian Standard Bank for USD 550 million were offered a plan to restructure liabilities.

In October 2015, the Bank of Russia and the London High Court approved the credit institution's proposal to restructure Eurobonds maturing in April 2020 and January 2024. Prior to approval, more than 80% of Eurobond holders voted in favor of the restructuring procedure. In accordance with the terms of the transaction, investors received accrued interest and 18% of face value securities, and the rest was exchanged for bonds of a special company Russian Standard Ltd, controlled by Roust Holding Limited. These bonds were secured by a 49% stake in Russian Standard Bank. The volume of the issue amounted to $451 million, the maturity date is 2022. As a result of the restructuring deal, the bank managed to end 2015 with a profit.

In December 2015, Russian Standard received 5 billion rubles in capital from the DIA under the capitalization program through OFZ. In addition, subordinated loans received by the bank include a loan from VEB raised in October 2009 in the amount of RUB 4.96 billion maturing in December 2019.

In October 2017 Russian Standard Ltd. did not pay a coupon to investors - about $ 7.3 million, after which the paper holders demanded early repayment bonds. In March 2018, the company offered investors to pay 25% of the bonds' face value or 20% of the face value plus a portion of the bank's profit. However, this option does not suit investors who intended to launch the procedure for withdrawing the bank's shares. According to various estimates, these creditors own over 27% of defaulted bonds.

In September 2018, representatives of investors (including Aleia Trading Inc., Farragut Square Global Master Fund hedge fund, Pala Assets Holdings Limited and Amundi Asset Management) sent a letter to the Central Bank complaining about the non-transparency of the transaction for the sale of 6% of the alcohol holding by the bank Roust Corporation in December 2017, a company affiliated with Russian Standard.

According to media reports, in June 2019, the same group of investors hired to negotiate with Russian Standard Ltd. investment division of Alfa Group - company A1.

As of August 1, 2019, the volume of net assets of the credit institution amounted to 338.17 billion rubles, the volume own funds- 46.45 billion rubles. According to the results of the first half of 2019, the bank shows a profit of 5.01 billion rubles.

Branch network:
head office (Moscow);
138 credit and cash offices;
37 additional offices;
12 operating offices.

Owners:
Rustam Tariko - 100.00%.

Rustam Tariko is the main co-owner of the Russian Standard holding, where, in addition to the bank, the credit bureau of the same name and the insurance company Russian Standard Insurance ( financial direction), includes the premium vodka producer of the same name, as well as Rust, one of Russia's largest distributors of foreign-made premium spirits, and Gancia wine producer.

Board of Directors: Rustam Tariko (chairman), Alessandro Picchi, Sergey Berestovoy, Sergey Ikatov, Mikhail Khmel, Irina Aleksandrova.

Governing body: Alexander Samokhvalov (Chairman), Sergey Berestovoy, Evgeny Lapin, Eduard Bystray, Natalya Chernyshova.

Personal Area Bank Russian Standard - personal page, personal interface in the system remote service bank called "Internet Bank".
What are the key advantages of using a personal account in the Internet Banking system?

  • security in cashless payments;
  • convenience and ease of implementation of a huge list of financial transactions;
  • benefit and availability, you can use the services of your personal account anywhere in the world 24 hours a day, 7 days a week, wherever you have access to the Web;
  • the ability to perform operations in the personal account of Russian Standard Bank on any mobile devices that support operating systems;

Ways to enter the personal account of Russian Standard Bank

When you enter your personal account, you use your username and password. Login and password must be obtained when concluding a banking service agreement at branches of a financial institution. Also, this agreement may be called a remote service agreement.

The login and password must be sent by the bank via SMS to the phone number that you indicated when applying for the service. The login data sent via SMS is temporary and is intended for the first visit to your personal account. In the future, the user will be prompted to change the password and login.

When you work with the bank's remote banking system, you mainly conduct money transactions. Therefore, safety comes to the fore here. In order to exclude unauthorized use of your personal account by unauthorized persons, even if you entered the login information correctly, you will not be able to enter the page immediately. There is another level of access - a five-digit password that will be sent to the registered phone number via SMS.

This password must be entered in a special input line on the site, and if everything is correct, you will be taken to your personal account.

How to recover a password if access to the personal account of Russian Standard Bank is lost

There are frequent cases of forgetting the input data for a personal account. Irregular users tend to forget the password and login in the "Internet banking" system especially often.

However, lost information can be recovered. The operation is performed when contacting the bank's hotline. The call center specialist will transfer the client to automated system generate passwords or send new data in an SMS message.

The procedure for viewing a personal account statement in the interface of the personal account of the Russian Standard Internet Bank


There is also an option to send an account statement to a registered email address.

Auto payment in the personal account of the bank Russian Standard: creation and application

In order to activate the auto payment option in your personal account on the website of Russian Standard Bank, you must perform the following procedure:

  • visiting the bank's website, clicking on the "Internet banking" tab;
  • select the tab "services and services";
  • hover over the tab, see the drop-down list;
  • click on the link "auto payment service";
  • we get to the page of the auto payment service;
  • in the form that appears, enter the necessary data and confirm by clicking the tab on top "connect auto payment".

How to change the login and password for access to the Russian Standard Internet Bank

Changing the password and login is carried out by contacting the owner of the personal account to the bank's specialists. This must be done personally in two ways:

  1. by calling the bank's call center from one of the registered banking system phone numbers;
  2. by coming to a bank branch in your city to submit an application indicating the corresponding purpose. In this case, be sure to take with you a passport or other documents that could confirm the identity of the applicant.

If the bank sent a temporary login and password in an SMS message after the request, your request has been approved. Changing the password in the future follows the same pattern as entering new data:

How to create templates in your personal account

There is no special “create template” tab in the personal account interface. This tab will appear after the completion of any financial transaction. For example, you paid for a loan in your personal account.

After the application for this operation is accepted and approved, the system will offer to create a template for this action. If you agree, click the link at the bottom of the "save template" message.


Saved templates with all the data of the sender, recipient and payment amount will be displayed on the right side of the main page of your personal account.

How to check the balance of a card or account in the personal account of Russian Standard Bank

The balance of your card and other accounts can be checked directly in the interface of your personal account. To do this, follow these steps:

How to pay for various services, make transfers in Russian Standard Internet Bank

  • entering data to enter your personal account;
  • selecting the "payments and transfers" tab;
  • hover over the tab, we see a drop-down list displaying the names of payment groups - e-commerce, housing and communal services, mobile communications and others;
  • select the desired group or select from the general list;
  • choose desired service, for example "Internet and TV";
  • fill out the opened form and confirm;

Russian Standard Bank was founded in 1999 and is one of the leaders in the credit card market. The bank is included in the TOP-30 Russian banks in terms of financial assets. The bank's main sources of income are loan products, as well as deposits from individuals. The bank has a wide regional network of offices and branches all over the country: from Kaliningrad to Vladivostok.

Nowadays it is difficult to imagine managing your finances without an online banking system. For the convenience of customers, Russian Standard Bank has a personal account that provides access to all your financial assets placed in a financial institution. To enter your personal account, go to the official website of Russian Standard Bank at https://www.rsb.ru/ and click the "Internet Banking" button at the top. The system will redirect you to a page where you need to enter the login and password received during registration. Login and password can be entered even without a keyboard - on the login page there is a virtual keyboard for entering characters.

The personal account of Russian Standard Bank is endowed with the following functionality:

  1. Viewing information about accounts and cards
  2. Viewing the history of transactions made in the Internet Bank
  3. Payment for services (payment of housing and communal services, bills for electricity and water, traffic police fines and mobile communications are made without commission)
  4. Money transfers (instant domestic transfers and payments)
  5. Decor
  6. Card blocking
  7. Making a deposit
  8. Feedback from the bank
  9. Personal promotions and offers
  10. Search for branches and ATMs
  11. Current exchange rate

Registration of a personal account in Russian Standard Bank

Before you can start using your personal account, you need to get a username and password. Login and password are sent via SMS to your number mobile phone after signing the service agreement at the bank office. When concluding a banking service agreement, in addition to identifiers for entering the Internet banking system, the SMS from the bank contains the client's personal code.

Client's personal code is a 4-digit code that identifies you as a customer of the bank. This code is extremely important: with the help of this code, any financial transactions in the mobile banking system are confirmed, and it also serves to quickly identify the client when calling the hotline of a financial institution.

Thus, the entire process of registering a personal account comes down to registering any banking product of Russian Standard Bank at the office of the organization. Login data is sent to the mobile phone number specified in the service agreement automatically, immediately after entering data about a new client into the bank's database. If you cannot find an SMS from the bank on your phone, then just go through the login and password recovery process (more on that later).

If you are unable to log in to the personal account of Russian Standard Bank, then try to check the correctness of the entered data: you could make a mistake in a letter or number. If the next login attempts did not work, then the function of restoring access to your personal account will help.

To recover your Internet Banking password, go to your account login page at https://online.rsb.ru and click on the "Forgot your password?" link. The system will redirect you to the Internet Bank password recovery page.

To restore access, you must fill in the following data:

  1. Your login received during registration
  2. Digital access code to the Call-center Russian Standard
  3. Verification code from the picture

After filling in all the fields, click the "Next" button. After that, you will need to confirm the operation with a code from SMS and come up with a new password to enter. This completes the password recovery procedure successfully.

If you do not know your username and access code, then the only way to restore access to your personal account is to call the Russian Standard Bank hotline at the number 8-495-748-0-748 . You can also restore access to your account using the bank's mobile application: to do this, click the "Get or restore access" button on the main screen and follow the instructions of the bank.

For convenient entry into the personal account of the bank, a mobile application is provided, which is called "Mobile Bank" or RSB Mobile. The application almost completely duplicates the functions of a personal account and allows you to manage your finances remotely, wherever you are. The application can be downloaded by owners of mobile devices based on iOS and Android.

The application is provided free of charge and is constantly being improved.

To download the application, you can go to the application store of your device and type "Russian Standard Bank" in the search bar. The results will display one single application with the bank logo. Next, click the "Download" button and wait for the application to be installed on the device - a new icon with the same name will appear in the menu.

You can also download and install the official application of Russian Standard Bank using the links below:

There are several ways to access the mobile app:

  1. Entering your number bank card, its expiration date and the mobile phone number that you specified during registration
  2. Enter the username and password from the personal account of the bank, as well as the secret code. And confirm the entry with a code from SMS

Choose the method that is convenient for you.

The following functions are available in the Russian Standard Mobile Bank application:

  1. Complete information on bank accounts (full history of financial transactions and analytics of income and expenses)
  2. Commission-free payments (mobile communications, internet, utilities, fines, taxes and much more)
  3. Adding cards of other banks
  4. Blocking / Unblocking a bank card (in case of loss)
  5. Making an application for a deposit or loan directly in the application
  6. Money transfer by anyone convenient way(by phone number, card, account or free details), including abroad
  7. 24/7 chat with bank support
  8. Ability to choose login methods: by login and password or create a pattern
  9. Quick registration in the application and restoration of access (in case you forgot the data)
  10. Search for the nearest ATMs and branches

Russian Standard bank hotline phone

If you have any questions, you can always contact the Russian Standard Bank hotline number 8-800-200-6-204. The call in Russia is free. If you are abroad, then use the number +7 495 797 84 02 to contact the contact center.

Before calling the support service of a financial institution, we recommend that you visit the useful section on the bank's official website called "Questions and Answers" at https://www.rsb.ru/faq/. There you will find answers to the most frequently asked questions. Also, to contact the bank, you can use the chat function in the mobile application.

In the contact center of Russian Standard Bank, you can consult on the bank's services or connect / disconnect one of the services, but for this you will need to confirm your identity.

When making a call to the contact center of the organization, prepare your passport and product documents and access codes to the Call Center.