Today, more than half of all residents of our country have PrivatBank cards. This largest bank, branches and ATMs of which are found on every corner, which, no doubt, is very convenient. However, this fact does not guarantee that plastic card the jar may be lost, damaged or stolen.

If this has happened to you, you don't need to worry. Everyone, of course, is interested in how to block a private card, and you will learn the answer to this question from this article. The user will have several options. They will be discussed below.

SMS blocking

PrivatBank has an unusually well-developed SMS banking function. Almost all basic actions with cards can be performed by simply sending a message of the appropriate content to the appropriate number. In the case of card blocking, what needs to be sent is indicated on any PrivatBank Internet resource, as well as on each bank card this institution.

Blocking via phone call

PrivatBank has a round-the-clock telephone customer support service. It is enough to call 3700 from the phone (the call is free) and inform about your desire to prohibit access to the card. In this case, the client will be asked a security question, the answer to which he agreed upon when issuing the card. The procedure itself takes no more than a minute. If the client is not located on the territory of Ukraine, there is a special international telephone line of PrivatBank to support him.

Blocking via Privat24

Any client of PrivatBank can manage all his cards through the Privat24 online service. This is very convenient, since you can access the site from any device, as long as it has Internet access. Card blocking is carried out literally in a few mouse clicks or touches on the display. The only thing that is required is to enter the confirmation code that came in the form of SMS to the phone.

Through an ATM

If your card is lost or stolen, you can block it at any PrivatBank ATM. Carrying out the operation is as easy as shelling pears - just select "operations without a card" in the menu and confirm your desire by entering the code - it will also be sent to your phone in the form of a message.

At the branch of Privatbank

The easiest way, for the implementation of which you do not need to do almost anything, is to contact PrivatBank directly. Just go to any operator, and he will perform all the necessary operations. The only thing that is required for this is to verify your identity. Therefore, when going to the branch, take your passport with you. A new card can be obtained right there - the registration procedure will take just a few minutes, and you can safely forget about the loss - from now on it will be nothing more than a piece of plastic.

If you blocked the card outside the branch, you can get a new one by visiting it in person. You can carry out the operation at any time after the card has been blocked. You can also call 3700 for a free consultation on how to proceed.

Blocking a credit card in Privat is much easier than getting one. And getting a card is easy. Blocking a credit card may be necessary in several cases. For example, you lost your credit card. Even the bank advises in such cases to instantly block it in order to avoid the actions of scammers. If it was stolen, the situation is similar. But it also happens that a client needs to block a credit card simply because he does not need it. Read below to learn how to block a PrivatBank credit card.

Immediately, we note that you can block a credit card in the following ways:

• Via Privat24
• Through remote banking
• Through an ATM
• At a bank branch

Let's take a closer look at each of these methods.

Ways to block a PrivatBank card

Blocking via Privat24

It is very easy and quick to block PrivatBank credit cards through. It usually doesn't take more than two or three minutes. Let's take a look at the detailed instructions:

As you can see, using the services of Privat24, blocking your plastic credit card, one or more, is very simple. This is done in a few elementary steps and takes no more than two or three minutes.

Block via SMS or phone call

Blocking a card via SMS or a phone call is even easier. In order to perform an operation through a message, send an SMS to the number 10060. In the message text must be specified"BLOCK + the last four digits of your card." You can also use the SMS banking application.

By calling 3700, which is free for mobile numbers, you can block a credit card in just a couple of minutes. The line is open 24/7.

Blocking via ATM

For this you need:

1. Select the "Additional Services" menu in "Card Operations";
2. Here select the "Block" option. In fact, on this, after confirmation, the operation can be considered completed.

Blocking a card at a bank branch

The card can also be blocked quickly and securely at the Privat branch. However, this process will take a little longer. But you can definitely make sure that the credit card is blocked. At any bank branch, contact an employee and ask to block the card. Hand the card over to him and follow his further instructions.

At the same time, remember that a bank employee is not entitled to demand from you a PIN code from a card. If it needs to be driven for the procedure, you should always do it yourself.

Remember that a blocked card can always be unblocked. How to do this is described in detail.

In any case, do not forget that blocking is the first recommendation if, for various reasons, you have lost your card. And even more so, it should be quickly blocked if you have identified any signs of fraud.

For example, if you have lost a credit card, and your mobile number receives notifications or calls about any operations on it, in no case confirm them and immediately block the card. You can restore it simply and quickly, but you will be sure of the safety of your funds.

PrivatBank is a reliable and trusted bank. However, despite this, there are cases when you need to block your account. In order to protect your funds from fraudulent fraud as much as possible, you should do this quickly. There is no single answer to the dilemma of how to block a PrivatBank card, because this can be done in several ways. If the "plastic" was lost, or left in the ATM, then after it is returned or restored, the owner will be able to easily use it.

The client of this bank can be blocked in several ways:

1. Using SMS notifications.
2. At an ATM or using a special self-service terminal.
3. Directly at the bank branch.
4. Through .
5. If you call the organization.

It should be noted that in order to freeze an account, it is not at all necessary to know its number by heart.

ATM blocking

In order to easily block through an ATM or terminal, you should have a cell phone with you, the number of which is linked to the account. In the main menu of the terminal, select the item "operations without a card". There you will see the "block" column. After that, the system will automatically ask you for a phone number. When you enter your number, you will receive an SMS with , which must be entered in a specific field. Next, a window will open where you should select the desired item and enter.

How to block a PrivatBank card by phone

If you are not able to use an ATM, terminal or the Internet, then it is quite possible to freeze on your mobile. If there was a link to mobile banking, then to block, you just need to send a notification to the phone 10060 with the text “BLOCK + 1111”, where 1111 are the last digits of the lost “card”. If you do not have the opportunity to find out these numbers, then you have the opportunity to call 3700 and do everything with the help of an operator. This operation can also be carried out by automatic prompts by calling 0-800-500-003.

Internet blocking

PrivatBank users can use the Privat24 system. To do this, go through authorization, go to the "All services" section and click on the "Settings" item.

In the window that opens next, click on the "Card blocking" column. Next, you will need to perform the following three steps: select the required card, enter the confirmation code that will come to your phone, confirm the procedure and wait for the result.

This operation can also be performed from the Privat24 mobile program.

If you know that finances will be useful to you in the near future, then you should transfer them to another “plastic”. The system makes it easy to do this in a few minutes.

How to find out if a PrivatBank card is blocked

When the freeze is carried out, you will receive a notification on your phone number. It is also possible to find status data in a bank branch, in a support service, and in Privat24. If you have a "card" with you, then you can find out about the status in the terminal: try to perform some operation, the system will not perform the operation.

How to find out the blocked amount on the PrivatBank card

To find out how much money you have, you need to send a message to 10060 with the text "SMSON + 1111", where 1111 are the last four characters of your "plastic". In the reply message you will receive information about the amount.

How to block a fraudster's PrivatBank card

You need to understand that blocking someone else's account is legitimate only in special cases. As a rule, scammers act in such a way that their “card” number and their full name will be visible and known to you. This is enough to file an application with the bank with a complaint. As a result, the fraudster's account will be frozen. However, if you want to block, for example, "plastic" that was forgotten by the owner at an ATM, hotel, bar, then this is done ONLY by an official!

What to do if you are frozen for fraud

It happens that the question arises “they blocked the PrivatBank card for fraud, what should I do?”. In this case, you need to contact the bank branch with this problem. After that, if there are serious grounds for freezing, the proceedings continue in the security service. As a rule, the owner is informed about the progress of the investigation, and if this is just a misunderstanding, then in the near future you will be unblocked.

What to do if PrivatBank credit cards are blocked

To unlock a credit card, send a message to 10060 with the text "UNBLOCK + ****", where **** are the last characters of the "plastic" number. If there is a debt on the account, then to unlock it, you need to pay it off.

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LOST BANK CARD / WHAT TO DO?

Step 1: Block your lost card
Contact PrivatBank immediately and ask to block the card. If you don’t have a phone with you, you can ask your comrades, tourists or even passers-by. Phone for calls from abroad +38-056-716-11-31. At the PrivatBank contact center operator you can also:

• find out the phone number and address of the nearest consulate or embassy of Ukraine
• find out the phone number of the tourist police of the country where you are

Step 2. Contact the police
Crimes against foreigners in many countries are handled by special tourist police. How to find their office? Just ask a passerby to call an emergency number (such as 911), they will probably know where he is. Tell the police immediately about the missing documents. At the police station, you must fill out a statement and provide a certificate of loss. The police may not have an interpreter, and it will be necessary to explain with signs, gestures, drawings. Remember that you are not required to sign anything if you do not understand the language in which the papers are written!

The police will tell you how to write a statement, make a copy of it and certify it. A certified copy of your application must be taken from the police with you.

In addition, you will make a list of stolen items and you will be informed of your rights, also in writing.

Step 3. Contact the consulate or embassy of Ukraine
Get a police certificate of missing documents and go to the nearest consulate, embassy or representative office of Ukraine abroad as soon as possible. Only here you will be given a temporary certificate proving your identity.

The PrivatBank operator can tell you the address and phone number (check when calling to block the card).

You must have two photographs 3.5 x 4.5 cm with you and a certificate issued by the police. If only the foreign passport was stolen, and the internal passport (or a copy certified by a notary) remained with you, you can present it to prove your identity.

Tip: always take notarized copies of your internal and international passports with you (always with registration pages) and keep them separately from other documents.

If you do not have copies of documents, you can bring several fellow citizens with you to the police to confirm your identity. They must have their passports with them. For registration and certification of the signature of each witness, you will need to pay a fee.

If you are traveling alone, the consulate will have to make a request to Ukraine. Waiting for a response may take several days. After completing all these procedures, you will be issued a Certificate of the right to return to your homeland.

Tip: ask the embassy for an emergency phone number. As a rule, it is round-the-clock, which means you can get help at any time.

Step 4. Ask relatives to transfer money to you or ask the embassy for money

Step 5. Go through passport control at the airport
At the airport, present the document issued by the embassy. If the officer asks you to go to a separate room, do not panic or swear. Calmly tell me what happened. Show the ticket on which you flew into the country, a statement from the police, a voucher from the hotel (if left). Mention that you were at the Ukrainian embassy and they can confirm your words there.

Step 6 Restore a lost passport
Upon arrival home, all of you with a certified copy of the statement from the police and a certificate from the embassy must come within two days to the Ministry of Internal Affairs, where you received your lost passport, to restore the documents.

PrivatBank cares about the safety of its customers, so if an unfavorable situation occurs, you will quickly and easily block your card from fraudsters. Thus, your funds will not disappear, and the card will be isolated. The article below will help you to do it right.

Immediately it should be noted that there are several ways to block:

• in the Privat branch;
• by calling to hotline;
• via SMS;
• by using mobile application Privat24;
• directly through an ATM.

1. The correct way is blocking in any nearest branch of PrivatBank. All you need to do is to contact the branch employee and he will solve the problem of your anxiety. Do not, under any circumstances, tell your PIN - code from the card. If you need it - enter it yourself! So you will definitely be protected from the actions of scammers.
2. You have the right to contact the hotline and demand to deactivate your card. If you are on the territory of Ukraine, call a free number. At your request, the operator will transfer financial resources to another card. If you are abroad, open line at +38 - 056 - 716 - 11 - 31. The dispatcher can also send finances to a new or your friend's card.
3. In addition to the hotline, you can freeze the card via SMS. For a successful transaction, you must send the text "BLOCK + last four digits of a bank card"

SMS blocking

Follow the example:

• card number - 2425 6666 7777 8888;
• desired SMS - BLOCK + 8888 to the number 10060 ;
• dial a combination without spaces!

Blocking via Privat 24

The most popular and modern blocking method is via Privat24. In just a few minutes, you will isolate your card safely and securely. Let's take a look at the detailed instructions:

• log in to Privat24 from a computer. Then go through the authorization;
• in the menu on the left, select "My Accounts";
• in the "Cards" catalog, click on "Card Management";
• then scroll down the list and stop at the "Card blocking" function. On the opposite side, there will be a "Block" option.

Blocking via Privat 24 - mobile application

• Log in to Privat24 using the mobile application. Then go through the authorization;
• at the bottom left, click on the cross to go to the additional menu;
• then click on "Map Menu";
• then select "Block card";
• in the next menu, select the card and enter the required details.

As you can see, it is very easy to isolate a personal card from evil hands through Privat24. You also have the right to send money to another "plastic" to which you have access.

Blocking via ATM

To freeze the desired "plastic" through an ATM, you need:

• use the "Operation without a card" service. Click the button corresponding to this function;
• write a phone number, wait for an SMS with a password, and carefully enter it;
• go to the "Block card" option;
• find the right "plastic" that needs to be frozen;
• enter the PIN code.

Ready! Your "plastic" has been successfully deactivated. After a while, use frozen plastic card will be impossible. This service operates exclusively in PrivatBank. She works for everyone bank cards, except for the virtual, corporate nature and the "Best Gift" card. It is important that "plastic" must be in the state monetary standard.

How to find out - whether your PrivatBank card is blocked?

PrivatBank offers many services to its clients. One of them is checking the status of a personal card. You can use this service at an ATM, through Privat24, by contacting the “hot line” at 3700 or by sending an SMS operation. Bank employees can also inform you about "plastic" if you present a document confirming your face. If your personal card is deactivated - the employee is obliged to report the reason.

How check the blocked amount on the card

The bank can block a certain amount of money, which is considered as a proof code for the successful implementation of any transfer. You can specify the amount:

• using SMS-banking. To your valid number notifications will come with the blocked and used amount;
• using an ATM. Then you will receive a check, which indicates the latest shipments and the unavailable amount.

If you deactivated the card, but the funds remain, then you should carefully read this paragraph. How to withdraw money from a blocked card? is a valid and important question. What do you need to know?

• You can receive funds from a blocked card within 2 weeks from the time of blocking. One has only to contact the bank employees and present a document confirming your face;
• the second way is to call the Privat support service. You must ask to write off Money to pick them up at the nearest ATM. A deactivated roller is not needed for this.

How to transfer money from an isolated card?

Immediately you need to cross out the ways where you need to enter the card number. The system "Transfer from card to card" is not suitable. BUT, if the owner only plans to deactivate the card, then there are many more ways:

• using SMS - operations;
• through Privat24;
• on the official site;
• contact the hotline.

If you have chosen the Privat24 option, then you should:

• in the catalog "All services" click "Payments";
• then you need to click "Transfer to a PrivatBank card" or "To a Visa / MasterCard card of another bank";
• click "Create";
• enter the number of your card and recipient, as well as the amount;
• wait for a new window and click "Add to cart", then be sure to confirm the transfer;
• enter the code received by SMS. After that, the transfer will begin to be processed.

If you prefer SMS - operation, then you need to do the following:

Send an SMS to 10060 with the text SENDxxxVAL+CCCC+YYYY.

• xxx – transaction amount;
• VAL - monetary standard;
• CCCC - final 4 digits of your card;
• YYYY - final 4 digits of the recipient's card.

Follow the example:

1. card number - 4441 6666 7777 8888 9987;
2. Amount - 400 UAH;
3. Monetary standard - UAH;
4. recipient's card number - 4144 2222 3333 4444 5455;
5. The correct SMS combination is SEND400UAH99875455.

To call you need:

• dial a simple combination of numbers 3700 from a mobile ( for free);
• dictate your card number to the manager;
• indicate the recipient's card number;
• indicate the transfer amount.

The fourth way is through the official website. When you go to it, you will see a special block:

• click "Quick pay", then - "Transfer from card to card";
• enter your card number, CVC2/CVV2 code, expiration date and recipient;
• designate the payment and click "Send money";
• wait for a new window, after that, enter your mobile number and click "Get password";
• as soon as you enter the password, the payment will be delivered to the addressee.

For the complete safety of your own money, you need to know and follow simple tips:

• if you lost your card, or it was stolen from you, after verbal blocking, you should write a written application to the bank;
• if you wrote a statement about the loss of the card, but it was found, then the employee is obliged to return your card;
• when transferring money from card to card, do not forget about the commission;
• you can always unblock a previously frozen card;
• If you discover that your card is missing, deactivate it immediately!