How to connect the mobile bank of Raiffeisenbank. Raiffeisenbank - personal account Raiffeisen personal account of an individual

Raiffeisenbank has been operating in the Russian credit and financial market since 1996, constantly introducing innovative technologies into its structure. This global project is a powerful offshoot of an international banking corporation that covers all countries of the world. At the moment, all bank customers can use an effective online tool for monitoring and managing credit and deposit accounts.

The basis of the proposed Internet banking "R-connect" is a personal account that requires personal registration and confidential use. Advanced encryption algorithms protect all ongoing transactions, and a convenient, intuitive interface does not cause difficulties for the vast majority of users.

Main features of a personal account

Remote transfers on accounts of any banks;
Blocking of credit and debit cards;
Currency exchange;
Opening savings accounts;
Control over credit lines with payment of current payments;
Applications for loans and new bank cards;
Receipt of account statements;
Creation of popular payment templates;
Payment for a wide range of services and fines;
Automatic transactions at a fixed time;
Online consultations.

Raiffeisenbank's personal account is represented by mobile applications for the Android and iOS software platforms. These free utilities allow you to perform the above operations directly from portable devices.

How to register a personal account Raiffeisenbank

Personally visit the nearest branch of the bank with a passport and bank card. As an option, go through the procedure for connecting to Internet banking during the initial conclusion of the contract. In this case, the specialist will give you a personal login and password.
Make a phone call 8 800 700-91-00 and provide, upon request, your passport data and the code word that you chose when registering the banking agreement.
Go to the page https://online.raiffeisen.ru/#/login/restore, enter all your bank card details, and then receive a response message with a one-time access code.
Registration using an ATM, where you need to go to the "Internet Bank" menu and enter your mobile number. After that, the system will send a message with an access code, after which you will receive a new SMS with a username and password.

It is highly recommended to activate the option of SMS notifications about all transactions and events made. This feature will allow you to quickly respond to any emergency or suspicious situation. You can do this on the page https://www.raiffeisen.ru/retail/remote_service/sms-notice/request/ .

Login to your personal account Raiffeisenbank

Instruction:

Go to the login page: https://online.raiffeisen.ru/#/login/main ;
Enter your username and password.

If this login method does not suit you, there is another option - entrance to the personal account of Raiffeisen Bank by card number.

Go to the page https://online.raiffeisen.ru/#/login/restore
Fill in the following fields: your card number and expiration date.
Next, you must agree to the terms and click the "Get Access" button.
An SMS message with a password will be sent to your mobile phone.

Each entry into your personal account is accompanied by a message with a one-time access code, which is active for a short period of time. In the case of remote registration, you need to pay attention to the presence of a secure connection icon. In the personal settings of your personal account, you can register your own password, which will be valid for 180 days. The password requirement is at least 8 characters with a combination of lowercase and uppercase letters, as well as numbers and special characters.

If you have any difficulties logging into your personal account of Raiffeisenbank, you can contact the hotline: 8 800 700-91-00 .

Recover the password from the personal account of Raiffeisenbank

You can restore access using the following sequence of actions:

Login to the Raiffeisenbank website https://www.raiffeisen.ru/ with a transition to "Internet banking", and then follow the "Restore access" link.
Entering the bank card number and secret code.
Consent to the terms of data processing.
Receiving a message with a code that is entered in the appropriate box on the site.
Specifying your login.
Getting a temporary password on a mobile phone.
Change the temporary secret code to a permanent password, according to the requirements described above.

You need to know!

Access to the personal account of unauthorized persons is fraught with the loss of all savings. Therefore, never share your username and password with anyone. And if you have lost or stolen your mobile phone, immediately report it to the hotline 8 800 700-91-00!
Bank employees and software applications never ask customers for passwords and access codes. Only scammers can do this.
Installing and using software of dubious origin on devices that are not protected by antivirus, in most cases, leads to the transfer of secret information to interested intruders.

Otherwise, Raiffeisenbank's personal account will be your reliable assistant anywhere in the world where there is Internet. With this application, convenient in all respects, you will manage your financial and credit operations without going to the bank. Such opportunities are especially convenient during your stay abroad. Learn how to properly use all the options of this multifunctional platform, and your financial security and freedom will increase fundamentally.

You will learn how to enter your personal account on the official website of Raiffeisenbank online. Detailed instructions for convenient and quick access to raiffeisen.ru with screenshots and video instructions for individuals and legal entities. A visual guide to recovering a forgotten password to a personal bank account. We provide only the most up-to-date information.

Raiffeisen Internet Bank

Raiffeisenbank is one of the largest banks in Russia with foreign participation. It serves a large number of clients - both individuals and entrepreneurs. For those who use the services of Raiffeisenbank, Internet banking is available - you will learn more about it below.

Internet banking functionality

Like many other large banks, Raiffeisenbank itself develops its own Internet banking systems. He strives to make these services convenient for both individuals and businesses. The Internet bank here has all the standard functions and services for managing accounts and cards opened in Raiffeisen.

For individuals

Internet banking for individuals Raiffeisen Online provides all the necessary functionality:

Viewing information about the status of accounts and cards, ordering statements
Payment of various expenses - communications, Internet, utilities
Transfers between accounts and cards, including to other banks
Setting limits and card parameters
Accumulated bonus management
Repayment of loans and credit cards

For legal entities

Legal entities can use the Raiffeisen Business Online system. It will allow you to conveniently manage current accounts:

Track the status of accounts, request statements
Make payments in rubles and foreign currencies
Manage settings and limits for corporate cards
Generate and send payroll
Exchange documents with the bank
Carry out currency control operations
Interact with 1C and other accounting systems

Elbrus from Raiffeisenbank

Elbrus is a new version of Internet banking for business. It differs from the old Raiffeisen Business Online:

More user friendly interface
Support for work without a digital key - operations are confirmed by an SMS code
Support for modern browsers for Windows and MacOS
Improved tools for making and tracking payments
Increased compatibility with 1C

When connecting to Internet banking, you can choose which system you want to use - Elbrus or Raiffeisen Business Online. You can change it at any time - to do this, contact the bank branch. Transferring data between systems does not take much time, and the order of entry is the same for them.

Personal account of Raiffeisenbank for individuals

How to access the Raiffeisenbank website

Follow the link to the main page to enter your personal account of Raiffeisenbank
Enter login and password
Click on the "Login" button

How to register a personal account

To register a personal account in Raiffeisenbank, go to its main page and click the "Internet Bank" button in the site header.

Click the "Connect" button in the panel on the left.

Enter your Raiffeisenbank card details, confirm your agreement with the terms of service and click the "Get access" button.

Confirm the data with an SMS code and follow the further instructions.

How to recover your password

To restore access to the Raiffeisenbank Internet service, click on the "Remember login and password" link. Enter your card details - number and expiration date, security code. Enter the one-time code from SMS. Click on the "Get Access" button.

How to enter your personal account

Go to the "Small business" section on the main page of Raiffeisenbank
Select "Raiffeisen Business Online" in the "Internet Banking" menu
Install the Elbrus browser extension and the driver for the key to work.
Enter login and password
Click "Next". Use the key to enter further

Password recovery

To restore access to your personal account of Raiffeisenbank for business, click on the "Forgot your password?" link. Enter the email address you provided during registration. Click the Submit button.

If you have lost the key to enter the Internet Bank, contact the branch to reissue it.

Mobile bank

A mobile application is also available to bank customers. It will help you quickly manage your accounts and cards opened in Raiffeisen anytime and anywhere. Applications for private clients and businesses are provided. They work on any devices based on iOS and Android of the latest versions.

The main functionality of the application is the same as that of the Internet bank. It will allow you to make payments, monitor the status of accounts, set limits and perform other actions. Also, using the application, you can find the nearest Raiffeisen branch or ATM, and contact the support service in an online chat.

Internet acquiring

The history of Raiffeisenbank dates back to the 19th century. The bank was registered in Russia in 1996. To date, it has combined its network of ATMs with ATMs and UniCreditBank. For many years, Raiffeisenbank has been providing its clients with online services of the Personal Account online.raiffeisen.ru, over the years the Internet bank has been constantly improved and today it is one of the best. The Raiffeisen-Online system has many settings for the convenience of each client.

To enter, you must first go to the official website www.raiffeisen.ru. In the upper right corner there is an "Internet Bank", when clicked, a new page with increased security opens, in the center there are empty Login and Password fields, you must enter them and click "Login".

Internet bank login button

After logging in, you get full control of your funds, all possible payments and transfers. All this remotely and at any time convenient for you. The personal account of Raiffeisenbank is very functional and at the same time very easy to use.

When you log in, you see a page with the widgets you need, you can drag them, swap them, add new ones, and disable those that are not of interest to you. There are also many sections: cards, accounts, goals, deposits, loans, mutual funds, transaction history, templates, favorites, payments, transfers, deposits and online currency exchange, see a sample below:

Sample personal account

Registration of a personal account in Raiffeisenbank

To start using the online.raiffeisen.ru Personal Account, you need to get access and your personal login and password. To do this, on the main page, select "Internet Bank", then on the left "Connect". Connection is free, there are no service fees. The Internet Bank provides the most secure payments and a convenient mobile application, which will be described below.

To connect, you need to complete 3 steps:

Fill in the details of your Raiffeisenbank card: enter the sixteen-digit number of your card, its validity year and month, the code on the back of the card.
The system will check the entered data with the bank data, determine your phone number that is linked to the card and send an SMS to it with the code that you need to enter in the second step. These actions are done for security access.
Next, you need to specify the desired login and password for further permanent access to your personal account and save it in the system. Next, on the official website - Internet banking - enter your login and password - "log in" and you are already in the Raiffeisenbank online system.

Registration and connection of access to the Raiffeisen personal account

Raiffeisenbank Online account password recovery

If it so happened that you are unable to log into the Internet Bank, you should first check that the Login and Password are entered correctly. Check the language on the keyboard English or Russian, check if the login or password contains capital letters, check the numbers and symbols.

If you still can't enter, Raiffeisenbank has special instructions for such situations. To do this, you need to prepare a Raiffeisenbank card and a mobile phone, the number of which is linked to the card. On the login page, select "Remember login and password" and go through the steps similar to registration (described above). Below is a picture from the official website with the necessary actions:

Instructions for recovering a login and password from a Raiffeisen personal account

Raiffeisenbank mobile application

Raiffeisenbank has a very extensive experience in working with clients and knows exactly what needs to be done. He has been working on the Internet Bank system for more than 10 years and has also developed the Raiffeisenbank mobile application. It is free and can be downloaded from GooglePlay (Android) and AppStore (Apple). You can download the official Raiffeisenbank application from the links below:

Download application for Android system

Mobile bank Raiffeisen for iOs

To enter the application, you must specify the card details and confirm them via SMS. The app will then prompt you to create a daily login shortcode, or set up TouchID or FaceID, or similar security features that your phone supports.

Raiffeisenbank hotline number

Without a well-established customer feedback system with the bank, today's bank cannot be in the top ten. Raiffeisenbank has everything at the highest level. There are several hotlines for direct calls from customers:

+7-495-775-52-03 — Moscow number
8-800-700-00-72 — All-Russian free number

On the official website at the bottom of the main page, there is a section "Quality of Service". It has a special form for writing thanks, problems, wishes or suggestions. To receive a response from the bank, you will need to provide a contact phone number or email.

There is also a "contact us" link at the top of each page. There you can choose the topic you are interested in, write your appeal or question, your name and mail, bank representatives will respond to your address as soon as possible. Or you can write yourself to

Contact information Raiffeisenbank

Full brand name:

in Russian: Joint Stock Company "Raiffeisenbank"
in English: Joint Stock Company Raiffeisenbank

Abbreviated brand name

in Russian: JSC Raiffeisenbank
in English: AO Raiffeisenbank

Official site: https://www.raiffeisen.ru/

Raiffeisen Bank is a very popular universal bank, which was founded back in 1996 in Russia. At the moment, it occupies a place in the TOP-15 among competitors in terms of the size of its assets. Here we are ready to provide services to individuals and corporate clients. Loans, cards are issued, insurance is provided. Anyone can also contribute. Not so long ago, the Family Bank innovation was introduced. This is a service that provides access to your products to other customers you choose. A convenient solution if you and your whole family have chosen Raiffeisen Bank.

It is not customary to stand still in this bank, new services and technologies are constantly being introduced. One of the innovations was the "Internet Bank". So everyone can access their products in the bank online. To fulfill entrance to personal account, just visit the authorization page on the link https://online.raiffeisen.ru/#/login/main. There you will see a form for entering your username and password. By clicking on "Login", you will be redirected to the main page of the account.

Once in the office, you can immediately see that everything is done in good conscience. The design is nice and the interface is very user-friendly. You can customize the sections and make the service as comfortable as possible for you personally.

This is how the set of sections that are available in your personal account looks like:

Cards. All information about what you have issued for the entire time of working with the bank.
Accounts. Accounts opened in this company are displayed.
Goals. There is a convenient option for setting goals for their speedy implementation. The bank in this regard will help you save money wisely.
Credits. All information about current loans. You can also easily create an application for receiving the amount.
Contributions. All information about those that you have opened, as well as the ability to create a new one.
mutual funds. In this case, the bank allows you to correctly invest your money in some kind of investment fund.

The main tabs were presented, but that's not all. In addition, you can open one more, auxiliary menu:

Favorites. A convenient section, since here you can add all those services that interest you the most. Everything you need will be concentrated in one place.
Translate. You can easily transfer money to wherever you need. Sending money to other banks and organizations using free details is available.
Pay. If you use some services, it is very convenient to pay from one place, that is, through the office.
Top up. In this case, we are talking about the possibility of replenishing your account. Several practical options are offered.
Exchange. You can get the currency you need at a very attractive rate set by the bank.
Open. At any time of the day, you can get a new loan or create another deposit.

If you have become a client of the bank for a long time, but still do not use the Internet service, urgently correct this situation. All you have to do is pass personal account registration link https://online.raiffeisen.ru/#/login/connect .

All you need for a successful process is to have a Raiffeisen card at hand, as well as your phone number, which was indicated in the contract.

Everything is done in 3 steps:

You enter information regarding the card. Roughly speaking, control data is entered into the fields, you do not need to write only the name of the owner.
Next, enter the code that will be sent to your phone number in the form of a message.
You create a convenient login and a strong password. Save this information in a safe place.

That's it, the registration procedure is completed. Access to the profile is provided by entering the details that were generated during the creation of the account.

Internet banking is a very popular service due to the fact that you can provide yourself with remote control of all functions and products of the bank completely free of charge.

Raiffeisenbank personal account password recovery

If you cannot log in, try to find out the reason for this phenomenon. It is likely that the problem is in the wrong keyboard layout or simply in the activated Caps Lock key. It is also possible that there is an error in the data. If the next attempts did not give the desired result, use the restoration of access. In fact, this procedure looks the same as the registration, which was described a little above.

In general, there are several recovery options:

If you have a card, then through the official website of the company.
If the card is missing, you can restore access by contacting the employees at the hotline.
An alternative and essentially universal option is to visit a bank office.

If you choose this option, have your phone and card ready.

Open the authorization page and click on the phrase "Remember login and password". Faster access is possible at the link https://online.raiffeisen.ru/#/login/restore. You enter your data, you receive a code in the message. Then a new username and password are generated.

Restoring access to the hotline

If the card is missing, you can contact the staff at 8-800-700-00-72 completely free of charge. You select the 3rd item in the menu (in this case it is voice). You will then be asked for your details in the form of passport information and a code word. After a couple of minutes, access will be restored.

Restoring access to the bank office

The third option is to go to the office of the company, where they will also be happy to help you. All that is required of you is to write an application to restore access. It is only important to prepare your passport in advance and take it to the office with you. It will also take no more than 5 minutes of your time.

The Bank has developed a mobile application that allows absolutely all customers to manage the organization's products in a convenient format. You can download the program for free from the official store on phones with iOS or Android operating systems.

To log in, you just need to use the data that you received during registration.

To download the app, sign in to Google Play or the App Store, then search for "Raiffeisen Online". In the results of the issuance, you will see a download option with a company logo.

By clicking on "Install", you need to wait a couple of minutes to get the desired result.

This is what the functionality available to you looks like:

You can get acquainted with the entire history of payments, as well as carried out money transfers.
There is a payment function. You can easily pay for anything without leaving your home.
Phone transfers.
You can send money to the account of another organization.
There is a function of completely free transfers from cards of other organizations.
There is an option thanks to which you can easily display the sum of all your bills on the main screen of your smartphone.
Information about contributions.
Details of all loans
Option to block the card in case it is lost.
Chat with company employees.
Information about where the nearest branches are located, as well as ATMs.

If for one reason or another you have a question, do not hesitate to ask the bank employees. To do this, use the numbers:

8 800 700 91 00 - a call throughout Russia can be made completely free of charge.
7 495 721-91-00 - for calls if you are outside the territory of Russia.

As for the Contact Center, it works around the clock, so help will be provided to you at any time.

There are also other ways you can contact bank employees:

By clicking on the link https://www.raiffeisen.ru/about/feedback/, you can easily create a request, which will be considered as soon as possible.
You can send an email [email protected].

Raiffeisenbank is a large commercial bank. The company was founded in 1996. The control center is located in Moscow. Raiffeisenbank can safely be called a universal bank. It provides a full package of financial services to individuals and legal entities. It also cooperates with large companies. The main direction is lending to the population (cash loans, mortgages, car loans). Worth noting that Raiffeisenbank specializes in the foreign exchange and interbank financial markets. The bank is constantly being upgraded. In connection with this, it is worth noting the service that appeared relatively recently - "Family Bank". The essence of the program is as follows: you can provide access for family and friends to all your financial products. You can control joint spending and savings.

As noted earlier in this article, the bank is constantly modernizing. Therefore, Internet banking provides all the necessary services. The interface of the personal account is intuitive, even a new user will understand. The entrance to the personal account of Raiffeisenbank is located in the upper right corner on the website https://www.raiffeisen.ru. To enter your personal account, click on the "INTERNET BANK" button. Next, the authorization page will open. Enter the login information (login and password) received when registering an account. Then click on the "Login" button. This will open the account home page. You can also sign in with a card. To do this, on the login page, press the "Login by card" button. Next, enter the card number and expiration date, security code and follow the prompts of the system.

Personal account has advanced settings. The necessary elements can be swapped, hidden or added to the main screen. This system of settings will allow you to make the interface of your personal account, which will meet exactly your individual requirements. Creating templates for frequently performed transactions will save you a lot of time. Creation of auto payments. Automatic creation of graphical analysis of expenses and incomes for all cards.

The main sections of Internet banking:

Cards (contains information about all your cards and cards of your relatives connected to your Internet bank). It is possible to apply for the issuance of a credit, debit, children's card.
Accounts (displays all your accounts). Ordering an account statement. History of recent operations. Open an account in rubles or foreign currency to make any payments and transfers.
Goals (you can create a goal for yourself and the bank will help you set aside money for it). Enter the amount and date of accumulation to calculate the schedule.
Contributions (view your deposits, as well as the ability to open a new treasure)
Loans (your active loans, as well as the ability to send a loan application to the bank). Loan information, recent transactions, loan statement, making payments, early repayment.
Mutual Funds (The opportunity to invest in one of the mutual funds). Information about the funds. Share value dynamics.

So in the Internet bank there is an additional menu located on the left. Main points:

Favorites (here you can add your frequently used banking products for quick access)
Transfer (making transfers to the cards of bank customers, as well as to the card of any bank or to any account using free details)
Pay (payment for mobile services, Internet, housing and communal services, taxes, fines, etc.)
Top up (top up your account in various ways online)
Exchange (currency exchange at the rate of the bank)
Open (the ability to open a deposit or loan)
Start (top up the child's card)

A sample of the initial page of the personal account of Raiffeisen Bank is presented below:

If you are a client of the bank, but do not have access to your personal account, for this you need to complete a simple registration. Bank card and mobile phone required. To do this, visit the bank's website. Press the button "Internet banking". On the authorization page https://online.raiffeisen.ru/#/login/connect, click the "Connect" button. It is located on the right.

Enter your card details (all card control details are indicated, except for the name of the owner)
Enter the confirmation code from SMS (the code will be sent to the phone specified in the banking service agreement)
Create a username and password to log in and save it

This completes the registration process successfully. You can now sign in to your account using your card and the password you created.

With the help of the Raiffeisenbank Internet service, you can pay for any services online at any time and in any place. Internet banking has gained great popularity among users.

If, after several attempts, you were unable to log into your personal account, you need to reset your password. But before that, check if the data entered for authorization is correct, the keyboard language, and if the Caps Lock key is pressed. The password recovery process is identical to the registration process. The registration process is described above.

Password recovery depends on the presence of a Raiffeisenbank card:

for cardholders, access can be restored to the bank's website
for those who do not have a bank card, you need to contact the bank hotline
a universal way is to visit a bank branch with a passport

Restoring access through the bank's website

If you are the owner of a bank card, you can recover your password using your card and mobile number. On the authorization page, click on the "restore password" button or follow the link https://online.raiffeisen.ru/#/login/restore. After that, the access recovery page will open. Enter card verification information. Click "next". An SMS will be sent to your mobile with a confirmation code for the operation. Enter it in the appropriate box. Create a username and password and save. Access to the bank's personal account has been restored.

Restoring access to the hotline

In the event that you do not have a bank card available, contact the bank's hotline at 8-800-700-00-72 (voice menu item 3). The call is free. Requires personal information, code word. Code word - a phrase and a word that you indicated when concluding an agreement with the bank.

Restoring access to the bank office

If you have a Raiffeisenbank office nearby, visit it with your passport. It is required to write an application for the restoration of access to the account. A bank employee will check your data and issue information for water in the Internet bank. The procedure will not take more than five minutes.

The mobile application from Raiffeisenbank completely repeats the Internet bank. This is very convenient when there is no computer at hand. You can make payments and transfers with a couple of clicks anywhere in the world. Available for download for iOS and Android devices. You can download absolutely free.

To download the app, open your device's app store. Enter "Raiffeisen Online" in the search bar. An application with the bank's corporate logo will appear in the search bar. Click the "install" button. Wait for the download. Or you can download the official Raiffeisen Bank app from one of the links below:

You can log in to the application using the login and password received when creating an account. You can also register on the app. To do this, you need a card and a mobile phone. You can also apply for a debit card. There is a service "creating an individual design" of the card.

Mobile app features:

Payments and transfers:

fast transfers between accounts, within the bank and to other banks
convenient transfers from card to card
free replenishment of Raiffeisenbank cards from cards of other banks
transfers to other clients of Raiffeisenbank by phone/card number
payment for various services (mobile communication, Internet, TV) - no commission

Product Management:

information on all your products 24/7
opening new accounts and deposits
partial and full repayment of loans
replenishment of deposits
currency exchange - the rate is always better than in branches

Additional features:

template transfers - no need to enter details
auto payments that are made by yourself
scanning "payments" by QR-code - the data is substituted automatically
access for holders of additional cards - even non-bank customers