Raiffeisen is a mobile client from the bank of the same name.

Usage

Now every major bank releases a mobile application for Android and other popular platforms. After all, this is not only convenient for the bank’s clients, but also relieves a little of the already quite active workdays of the company’s employees. Raiffeisen Bank is no exception, having recently posted its own mobile banking on the Play Market.

Functional

The main feature of such applications is the ability to quickly make money transfers from cards and accounts. To pay for many vital services for a modern person, the user is not required to visit the relevant organizations. You can send a payment right from home, sitting in a chair with a cup of tea.

The Raiffeisen application allows you to pay for cellular communications, Internet provider services, trips on public transport, utilities, and so on. You can send the required amount to the specified account in a few seconds - the money will be credited within a couple of minutes.

In addition, the user can make transfers between his accounts, accept money transfers from other Raiffeisen clients, and also send money transfers to them. However, this increasingly applies to the usual functions of mobile banking. If we talk about unusual opportunities, it is worth noting transfers using a mobile number, working with the accounts of individual entrepreneurs, receiving transfers from clients of other banks, simplified regular payments and transfers using previously created templates.

Key Features

• viewing statistics of expenses and income for the entire period of using the card;
• transfers between personal accounts, sending transfers or payments, as well as receiving them;
• receiving transfers from clients of other banks;
• payment for popular services, from mobile to public transport;
• quick access to the most important tasks from the main screen;
• simple and intuitive interface;
• compatible with all current versions of Android.

Raiffeisen Bank- a universal bank offering a wide range of services for corporate and private clients both in rubles and in foreign currency. Owned by an Austrian banking holding company. The bank appeared in Russia in 1996 and is currently among the TOP 15 banks in Russia in terms of assets. Actively present in the foreign exchange and interbank markets. The financial institution offers a wide range of services to the population: deposits, loans, bank cards, currency exchange, insurance. The bank loves innovation and recently introduced access to the Family Bank service, under which you can provide access to the banking products of your personal account to other bank clients. This is very convenient if the whole family uses the services of Raiffeisen Bank.

The bank is constantly improving its services based on customer feedback and therefore the personal online banking account is very convenient. In order to enter your personal account, go to the official website of Raffeisen Bank at https://www.raiffeisen.ru and in the upper right corner click the "Internet Bank" button. The system will redirect you to the online banking login page. Next, enter your username and password received during registration and click the “Login” button.

Dear Customer! In connection with the New Year holidays, restrictions have been introduced on the timing of transactions in Raiffeisen Online. Applications for external ruble transfers submitted between 18:00 and 24:00 on December 29, 2018 will not be executed and will be canceled on January 9. Later orders will be executed on January 9 as usual.

If the data is entered correctly, you will find yourself on the main page of your personal account.

The personal account has a pleasant appearance and at the same time is very functional and flexible in settings. The data is displayed in the form of widgets and you can change their places at any time or remove them from the screen and add others. This allows you to configure your personal account in the most informative way.

Your personal account consists of the following tabs:

1. Cards (contains information about all your cards)
2. Accounts (all your accounts are displayed)
3. Goals (you can create a goal for yourself and the bank will help you save money for it)
4. Deposits (view your contributions, as well as the ability to open a new treasure)
5. Loans (your active loans, as well as the ability to submit a loan application to the bank)
6. Mutual Funds (Opportunity to invest in one of the mutual funds)

In addition to the main tabs on the left, your personal account also has an auxiliary menu at the top:

1. Favorites (here you can add your frequently used banking products for quick access)
2. Transfer (transfers to bank client cards, as well as to any bank card or to any account using free details)
3. Pay (payment for mobile communication services, Internet, housing and communal services, taxes, fines, etc.)
4. Top up (top up your account in various ways online)
5. Exchange (currency exchange at the bank rate)
6. Open (opportunity to open a deposit or loan)

An example of the appearance of a Raiffeisen Bank personal account is presented below:

If you are already a bank client, but still have not connected your Raiffeisen-Online personal account, we recommend doing so now.

To register a personal account, you will need a Raiffeisen Bank card and a mobile phone.

Now, to successfully register online banking, you just need to complete 3 simple steps:

1. Enter your card details (all card control details are indicated, except the owner’s name)
2. Enter the confirmation code from SMS (the code will be sent to the phone number specified in the banking service agreement)
3. Create a username and password to log in and save it

At this point, the account registration process is completed and you can log into your personal account using your username and password.

The Internet bank of a financial organization is very popular because it is provided free of charge, there are no service fees, all financial transactions are carried out safely, and for people who want to remain mobile there is a functional mobile application for remote management of their finances.

If you are unable to log into your personal account, we advise you to check that you have entered your login and password correctly: perhaps you have entered a wrong number or letter, or the Caps Lock key has been pressed. If your next attempts to log in are unsuccessful, then use the password recovery function. The access restoration operation is the registration operation described above.

Depending on whether you have a bank card or not, it is possible 2 options for restoring access to your personal account:

1. For those who have a card (via the bank's website)
2. For those who do not have a card (by calling the hotline)
3. Restoration at the bank office (universal method)

Restoring access through the bank's website

To successfully recover your login and password on the official website, you will need a card and a mobile phone.

To recover your password, on the login page in your personal account, click the “Remember login and password” button or follow the link https://online.raiffeisen.ru/#/login/restore. Next, you will need to enter your card details, receive an SMS with a code, which you enter in the input field and come up with a new login and password, and then save them. Login and password have been successfully restored.

Restoring access via hotline phone number

If you do not have a Raiffeisenbank card, please contact our free telephone line at 8-800-700-00-72(voice menu item 3). To restore access, you will need your passport data and the code word you specified when concluding an agreement with the bank.

Restoring access to a bank office

If you find yourself near a bank office, then you can contact the employees and write an application to restore your login and password. Before visiting a bank branch, do not forget to take your passport with you. The process of obtaining new login information will take you no more than 5 minutes.

As we wrote above, the bank has a mobile application that can completely replace your personal account. The mobile application is called "Raiffeisen Online" and is provided free of charge. Available for owners of mobile devices based on iOS and Android.

To enter the application, you must provide your card details and enter the code received via SMS from the bank.

Advice! After your first login, you can simplify the process by enabling 4-digit code or fingerprint login.

You can download the mobile application by going to the application store of your device and entering the phrase “Raiffeisen Online” in the typo line. The search results will display one application with the same name and the bank’s corporate logo.

You can also download the official Raiffeisen Online mobile application using the links below:

The Raiffeisen online mobile application has the following functionality:

1. Unified history of payments and transfers
2. Payment for services (mobile phone, housing and communal services and other services) without commission
3. Free transfers from debit cards of other banks
4. Transfers by phone number
5. Transfers to accounts of other banks (using free details)
6. You can display the sum of all bills on the main screen
7. Loans
8. Deposits
9. Blocking/Unblocking the card (in case of loss or theft)
10. Online chat with the bank
11. Find the nearest branches and ATMs

If you have a question about banking services or want to connect/disable one of the services, then call the bank’s hotline:

• 8 800 700 91 00 - calls within Russia are free
• 7 495 721-91-00 - for calls from abroad

The Raiffeisen Bank contact center is open 24 hours a day. Our support staff will promptly help you resolve your issue or problem.

In addition, you can contact the bank in any other way convenient for you:

1. By leaving a request on the bank’s website at https://www.raiffeisen.ru/about/feedback/
2. Write an email to:

Internet bank “R-connect” from Raiffeisenbank is an automatic system for managing a personal account remotely. This remote service operates 24 hours a day and allows you to perform a large number of operations with your capital located in the bank account directly from your computer or mobile device. You can use your personal online banking account after concluding an agreement.

Raiffeisen Bank is widely known in the CIS countries, despite the fact that it is foreign. The largest number of its branches and ATMs are located in such cities of Russia as: Moscow, St. Petersburg, Novosibirsk, Nizhny Novgorod, Yekaterinburg, Kazan, Omsk, Chelyabinsk, Samara, Rostov-on-Don, Ufa, Krasnoyarsk, Voronezh, Perm, Volgograd, Krasnodar, Saratov, Ulyanovsk, Tyumen, Cherepovets, Vologda.

The R-connect personal account is designed to expand the possibilities for using funds, providing a high-quality management system using automated functions. To achieve this, the developers have provided a user-friendly interface and 24/7 access. Using your PC, you can control your funds, check the status of the loan, clarify the time of its repayment, and make transfers to other individuals or organizations.

Raiffeisenbank Internet bank “R-connect” (login, registration) can be used both on a PC and on a mobile device or tablet. WITH download Mobile bank R-Connect on Android, iPhone/iPad/iPod (iOS) using the links below.

Having connection to Internet Banking, you can log in to your page:

These links lead to the page of the official website of Raiffeisenbank. To log in, use the login and password received during connection.

After logging into your personal account for the first time, the system will prompt you to change your authorization data. This procedure was developed to increase security when working with Internet banking. There is a tab with settings where you need to go to change.

Connecting your personal account online bank R-Connect

There are 4 options for connecting to Raiffeisenbank Internet Banking:

• at a bank branch/branch;
• through an ATM;
• by calling 8 800 700-91-00;
• Register yourself on the bank's page.

1. If you already have an account with this bank, you can connect to R-Connect the next time you visit bank branches. It is necessary to read the contract and fill out an application in the prescribed form. Bank employees provide several authorization options to choose from. To do this, you can use your mobile phone or a card reader provided by the bank. The package contains the password needed to log into R-Connect. Its validity period is 60 days.
2. You can connect using ATM. To do this, insert a plastic card into the slot of the device, enter the PIN code and go to the “Internet Banking” item. System protection will ask for the mobile number assigned to the card. After processing the entered data, the system will send a one-time SMS code. After confirming your identity, the ATM will issue personal information for your account.
3. Make a call to the bank's information center at 8 800 700-91-00. You will need your passport details and a code word (set when opening the account).
4. The option of using an automatic registration system in the bank’s personal account is available to cardholders.

Registration in Internet banking Raiffeisen Online

To register in your R-Connect personal account, go to the connection form page and enter your plastic card details, confirm your agreement with the rules and click “ Continue".

Restoring access to your R-Connect personal account (for card holders)

If you have forgotten or lost the password to your Raiffeisenbank personal account, you can use the recovery form (the same page as for registration). You will need to enter your card details, confirm that you have read the rules and click “ Continue". After that, enter the sent code and re-create your login and password.

Personal account for private (individual) persons for computer

A menu with many tabs is highly functional and helps in working with the system. The Connect service provides access to your own accounts, deposits, loans, debit cards and mutual funds of Raiffeisen Bank.

• « Payment for services" allows you to pay for a wide range of services, including housing and communal services and cellular communications.

• You can transfer money and make a quick conversion in the personal account section " Internal transfers and conversion".

• "Extract". At any time, you can display detailed information about the movement of funds on specific cards during a specified period and print it out.

• Chapter " Information on loans". Everything about existing loans, information on completed and upcoming payments on them.

The most profitable and latest offers from the bank are located at the bottom of the page. You can also find current insurance policies here. There are a number of settings available, which are located at the top.

The functionality of your personal account is easy to understand, even with minimal PC knowledge. To log in, the previously obtained data is used: login and password. Identity is confirmed by entering a one-time code.

Download Mobile Bank R-Connect for Android and iPhone/iPad/iPod (iOS)

Raiffeisenbank Online personal account - login and registration of the R-Connect Mobile Bank are possible after downloading the mobile application.

Login is performed using the data received during connection (login and password).

Access to all available cards and accounts is available.

Just like in your personal computer account, here you can make payments, transfer funds, open and top up deposits, etc.

Save templates for subsequent quick automatic payments.

Depending on your location, search for the nearest ATMs and branches.

Raiffeisenbank - deposits 2018, loans, interest rates, calculator (for individuals)

• The bank offers profitable deposits in rubles and foreign currencies, at different interest rates and conditions, on the Deposits and investments page. There is an online deposit calculator on the official website page.
• Available offers for loans (with and without certificate) and mortgages can be found on the Consumer Loan (for individuals) page. You can also use an online loan calculator.

How to view the balance on the card?

Permanent access to your accounts is located in the “Accounts” tab. After opening it, you can view information on accounts: debit, credit, deposit. To analyze the movement of funds, there is an extract on them. You can order it directly from the menu. The “Actions” tab provides detailed information about income and expenses over time.

How to make money transfers in the Raiffeisen Online system?

The bank provides the opportunity to make various payments yourself in the “Transfers and Payments” section. If you plan to make a transfer to third parties, you need to select the appropriate sub-item. The system will first ask you to fill out the fields to send the payment.
The following information must be entered into the form:

• own details;
• details of the payment recipient;
• transfer purpose and amount.

The bank provides the opportunity to select a recipient by bank card or account number. Before confirming the payment, you should check the information each time. When planning to make periodic transfers of the same type, it is better to create a custom template. The system fills out the form automatically, all that remains is to confirm the accuracy by clicking the “Pay” button.

How to pay for utilities and other services?

The R-Connect system allows you to pay for the use of the Internet, cable television or home telephone, and make regular payments for utilities.
To use the options, you need to go to “Transfers and Payments” where, in the appropriate section, fill out the form provided or pay the invoice using a pre-created template.
In the form you need to indicate not only the recipient’s account, but also enter the name of the organization. In addition, you need the EDRPOU code, which is always available on the paper receipt. If everything is entered correctly, click “Continue”.
The system must verify the identity of the sender and for this purpose sends a one-time password to the mobile phone. It should be entered in a specially designated field and the payment must be confirmed with the “Pay” button.

How to create a payment template?

Creating templates reduces the time spent on routine filling out fields. The necessary details are saved in the database. Now you don’t need to carry receipts with you and check the correctness of the payment purpose. It is enough to create templates once, and the program will save and present them when you log in in the form of a convenient list.

Service "Autopayment"

Raiffeisenbank Internet bank “R-connect” (login and registration are available via the links above) provides the ability to automatically make payments. First you need to fill out a new template. To do this, go to the “Templates” item. Here the system will prompt you to fill out a payment form. It indicates the amount, recipient, and execution schedule. After saving, the bank itself will be able to debit the required amounts from the account and send them to the address. Automatic payment can be set up for both organizations and individuals.

How can I get information about my loan balance?

There are several options:

• personally contact a bank employee at any branch and obtain the necessary information;
• call the 24-hour telephone line;
• via the Internet from any PC using R-connect.

The last method meets modern requirements and is the most convenient. At any time, you can go to your personal account from your PC, find the “View Payments” tab, then go to “Credit Accounts” and view the latest loan information there.

To connect to services from Raiffeisen Bank, you must first visit the office or register yourself from any PC.

Contacts of JSC Raiffeisenbank

Customer support phone numbers:

• free call for Russian regions: 8 800 700-00-72;
• Moscow : +7 495 775-52-03;
• Saint Petersburg : +7 812 718-68-15;
• Mailbox:

Raiffeisen Bank - a multifunctional and universal bank, which belongs to an Austrian banking holding company. The opening of the first Raiffeisen Bank took place in 1886 in Austria.

The bank has been operating in Russia since 1996 and is one of the most reliable Russian banks. The main office is located in Moscow. Raiffeisen Bank provides a wide range of services to its clients and occupies high positions in retail and corporate lending. The Bank continues to develop its regional network in Russia. To date, the bank has opened 174 of its branches and 5 branches in 43 cities of Russia.

Raiffeisen Bank's personal account is very clear and convenient. You can manage your finances around the clock, and anywhere there is Internet access.

If you want to log into your personal account, then go to the main website of Raiffeisen Bank using the link https://www.raiffeisen.ru and in the upper right corner click the “Internet Banking” button.

The system will redirect you to the login page. After this, enter your username and password that you received during registration and click on the “Login” button.

In your Raiffeisen Bank personal account there are features that make a lot of things easier:

• Quick access to products and operations
• Ability to hide your balance
• Transfers by phone number
• Free transfers from debit cards of other banks
• Payment for services (housing and communal services, Internet, mobile communications, etc.) without commission.
• Receive notifications about fines, taxes and special offers
• Partial and early repayment of loans
• Setting up an automatic payment that will transfer funds at the right time
• Opening, replenishment, and partial withdrawal of deposits
• Buying mutual funds
• Payments to the Russian budget
• Transfers of funds from your individual entrepreneur to the account of an individual. faces
• Working with currency
• Service "Expense Accounting"
• Chat with the bank
• Statement and information about account balances
• Subscription to housing and communal services billing and much more.

A new feature has appeared in the Raiffeisen Bank personal account - providing access to the online bank to holders of additional cards, as well as to those who are not among the bank’s clients. You can obtain access directly in Internet Banking.

Raiffeisen Bank is a bank for the whole family. You can issue a power of attorney in your personal account and select the level of access for your family member, and then he will also be able, together with you:

• Repay loans
• Top up and use deposits
• Keep joint records of expenses and income

If you want to use your personal account, then for this you need to register. To register, you need to go to the bank’s official website and click on the “Internet Bank” button in the upper right corner. After this, you will see a page on which you will need to click on the “Connect” button in the top left or follow the link now https://online.raiffeisen.ru/#login/connect .

To register a personal account, you will need a Raiffeisen Bank card and a mobile phone.

3 successful steps to register:

1. Enter your card details
2. Enter the confirmation code from SMS
3. Create a username and password to enter your personal account and save it

Now you have completed the registration process for your personal account, and you can log into it using your username and password.

Advice! Never share your username and password or leave them in writing. We ask you to make sure that the phone on which you receive one-time passwords from the bank is accessible only to you. Do not respond to SMS if they ask you to call back in order to unblock your card or restore access to online banking.

Recovering your Raiffeisenbank personal account password

If you cannot log into your personal account, then try to check that you entered your login and password correctly: maybe you made a mistake with a number or letter, or you pressed the Caps Lock button. If you still can’t log into online banking, use the password recovery function.

There are 3 ways to restore access to your personal account:

1. Through the bank's website (for those who have a bank card)
2. By calling the hotline (for those who do not have a bank card)
3. Restoration at the Raiffeisen Bank office

Restoring access through the bank's website

To restore access to your personal account, you will need a card and a mobile phone. Go to your personal account page and click on the “Remember login and password” button or follow the link https://online.raiffeisen.ru/#login/restore .

After this, enter your card details and you will receive an SMS with a code. Enter the code in the input field and create a new login and password. Save your login and password. Congratulations, you have now restored access to your personal account.

Restoring hotline access

If you do not have a Raiffeisen Bank card, please call the bank's toll-free hotline 8-800-700-00-72 (voice menu item 3). You will be asked to provide your passport details and the code word you specified when concluding an agreement with the bank.

Restoring access to a bank office

Visit the bank office and write an application to restore your login and password.

Before visiting the bank, do not forget to take your Russian citizen’s passport with you.

The process of obtaining new data to log in to Internet banking will not take you more than 5 minutes.

The Raiffeisen-Online mobile application is a multifunctional tool so that you can quickly make payments, pay for services and manage your accounts, cards, and loans.

The mobile application is specially created for those who like to independently conduct financial transactions at any time and anywhere.

Just imagine, you have a whole bank in your pocket, with which everything is easy to do online: you can ask the bank employees for help, go to the template of the desired operation with one touch, and much more.

This application is available for iOS and Android mobile devices. To enter the application you need to indicate your card details and enter the code that you received in an SMS from the bank.

To download the Raiffeisen Online application, you need to go to the application store on your phone and enter the phrase “Raiffeisen Online” in the search bar. The search results will display an application with the same name and the bank’s corporate logo. Click on the “Install” button and wait until the application is installed on your mobile device.

There is another way to download the official Raiffeisen Online mobile application - use the links below:

In the mobile application you can:

1. View payment and transfer history
2. Pay for mobile communications services, housing and communal services, etc.)
3. Make a money transfer by phone number
4. Transfer money to accounts of other banks (using free details)
5. Display the sum of all bills on the main screen
6. Pay off loan
7. Open/Top up a deposit
8. Block/Unblock a card (in case your card was stolen or you lost it)
9. Contact the bank
10. Find your nearest bank branch or ATM
11. Instantly exchange currency at the most favorable bank rate
12. Create transaction templates
13. Analyze expenses and income (you will always know where your money is going and see where you can save)
14. Receive messages about special offers

With the Raiffeisen-Online mobile application, be successful without borders - anywhere you have Internet access.

Raiffeisenbank hotline number

In case you have an important question about banking services or want to connect to some service, call the bank’s hotline number:

• 8 800 700 91 00 - Calls within the Russian Federation are free
• 7 495 721 91 00 - for calls from abroad

The bank's call center works around the clock and will always help you resolve your question or problem.

There are also 3 ways to contact the bank:

1. By leaving a request on the bank’s website at https://www.raiffeisen.ru/about/feedback
2. Write an email to:
3. Contact the bank through your personal account (Online chat with the bank)

Raiffeisen Bank, thanks to the experience accumulated over many years of fruitful work, guarantees clients a high level of service, and also offers optimal options for lending to both legal entities and individuals. Raiffeisen Bank has been operating in the Russian Federation since 1994 and today, in terms of assets, it is among the TOP 15 largest banks in Russia. For corporate and private clients, the bank offers a wide range of services: currency exchange, deposits, insurance, bank cards and so on. In addition, the bank's activities are focused on servicing large enterprises and organizations classified as small and medium-sized businesses. High quality and a wide range of services contribute to a constant influx of customers. But in order to take full advantage of all the offers of Raiffeisen Bank, you should register in your personal account.

Registration of a personal account in Raiffeisenbank

To connect your personal account, you need to go to the official website of Raiffeisen Bank or follow the link https://online.raiffeisen.ru/#/login/connect. On the main page in the upper right corner there is a button labeled “Internet Bank”. After pressing this key, a new page will open, on which in the upper left corner there will be a button labeled “Connect”. Click on it and proceed further according to the instructions.

In order to become the full owner of your personal account, you must have a mobile phone and a bank card at hand. The next steps involve three simple steps:

1. Entering the data indicated on the bank card. Please note that all relevant information except the name must be included.
2. Entering the verification code. An SMS message with a code will be automatically sent to your phone number specified in the contract. Enter it in the special identification box.
3. Creating a password and login that will be used to access your personal account.

After completing all the steps, registration of your personal account at Raiffeisen Bank can be considered complete.

Login to your Raiffeisenbank personal account

1. Go to the official website of the bank or follow the link https://online.raiffeisen.ru/#/login/main
2. In automatic mode, you will be redirected to a page designed to log into your personal account.
3. Enter the password and login you selected during registration in the appropriate fields, and then click on the “Login” button.

If you have entered your data correctly, access to your personal account will be open. You can customize it according to your needs. The fact is that all data is displayed on the screen in the form of widgets. Clients can swap widgets, remove unnecessary ones or add missing ones. The personal account of Raiffeisen Bank has not only an attractive appearance, but also high functionality.

By logging into your personal account, you can see all the necessary information on personal bank cards, view accounts, loans and deposits. In addition to the services listed above, in your personal account you can exchange currency, make a deposit or loan, pay utilities or transfer funds to another card. Take advantage of all the features of Raiffeisen Bank that are available in your personal account and expand your capabilities.

How to recover your password for logging into your personal account

If you cannot log into your personal account, then the first thing you should do is check that the data you are entering is correct. We are talking about your password and login. Look, maybe you have Caps Lock mode set or the wrong language is selected. If the data is entered correctly, but access to your personal account does not open, you can try to recover your password. You can do this in several ways:

1. contact the bank office;
2. call the operator at 8-800-700-00-72;
3. restore via the official website.

So, if you have a Raiffeisen Bank card, then you can recover your password through the website. Open the page for entering your login and password and click on the “Remember login and password” button. After that, enter the data from the card, and then the code specified in the SMS message. In the field that appears, enter a new password and login. And that's it, now your data is restored.

Having chosen the first two methods to recover your password, you need to prepare your passport. As a rule, the procedure for obtaining new data does not take more than five minutes.