Elbrus raiffeisen login. Connecting and logging in to the Elbrus Bank client system from Raiffeisen Bank

Remote banking is very important for modern business. By logging in to the Raiffeisen Bank Elbrus Bank-Client system, a legal entity gets the opportunity to promptly exchange electronic documents with the bank around the clock, generate statements or withdraw payment orders before they are executed. In addition to accounting transactions, Elbrus can be used to make international transactions and foreign exchange transactions.

Advantage of remote service

The main objective of the online service from Raiffeisen Bank for business is, first of all, saving the client's time for banking services and reducing costs. Eliminating the need for regular visits to the service office and performing transactions without the intervention of an employee of a financial institution allow you to avoid the cost of settlement and cash services. Electronic payment orders sent through the Client Bank are processed and executed by the financial institution on the day they are received.

Transaction templates have been introduced in Raiffeisen Bank's Bank-client system for legal entities to maximize the acceleration of frequently performed transactions. Each electronic payment order is carefully checked for the correctness of the data specified in it. It is possible to integrate with the 1C program. All technical work in the system is carried out at night and does not cause any inconvenience to customers in service.

Connection procedure

To connect to the Internet banking of Raiffeisen Bank for legal entities, you must follow a certain algorithm of actions. Mandatory compliance with all conditions will avoid any problems in the operation of the system in the future. However, if you have any difficulties or questions, you can always contact customer support through the toll-free hotline number or online chat.

Connection order

First you need to contact the branch of the bank in the region where the legal entity is located and apply for connection. After that, the bank concludes an agreement with the client for remote banking services (RBS) and issues him a package with registration information - login and access password, as well as a device for storing encrypted eToken keys. This device, connected to a PC via a USB port, will serve to store an electronic analogue of the signature of the user of the Elbrus online bank from Raiffeisen Bank.

The electronic signature is generated after the program is installed on the client's computer and serves both as a key to enter the system and as a means to certify accounting documents. The financial institution conducts operations on those received from the accounting department of the enterprise only if the electronic signature completely matches its sample in the bank.

Customer hardware requirements

Full compliance by the user with all the technical aspects of the process of connecting via the Internet to the Elbrus Bank-Client system from Raiffeisen Bank will allow the entire process to be carried out promptly. The user's computer must meet the following requirements:

1.6 GHz Intel Pentium, AMD or Celeron processor.
The amount of RAM is at least 1 GB.
100 Mbps Ethernet network card.
The amount of free memory on the hard disk is from 100 MB.
Display resolution 1024x728 megapixels.
Internet access via encrypted HTTPS protocol.
USB 2.0 port for eToken device.

Software resource requirements

For remote servicing at Raiffeisen Bank, the following software products must be installed on the user's computer:

Operating system Microsoft Windows 2000 and later (new) versions.
Java JRE version 1, 6 and above. It is required to run the digital signature Java applet. The latest version of the program can be downloaded from the developer's website.
Latest versions of Google Chrome, Mozilla Firefox or Internet Explorer browsers.
Permanently active licensed anti-virus protection.

Login

To enter the online personal account of a legal entity in Raiffeisen Bank, you need to download the distribution package for remote banking on the page and install it on your computer. Then enter https://elbrus.raiffeisen.ru in the address bar of the browser you are using and press the "Enter" key. On the authorization field, enter your login and password received from the bank, and click the "Login" button.

When you first log in, the system will require you to change the initial password. In the "Change password" window, first enter the code received at the bank's office, and then your own.

The main page of the legal entity's personal account will open, where you can immediately start performing operations that do not require digital signature verification.

You will be able to sign electronic documents only after receiving a cryptographic certificate with encrypted keys from the bank. To obtain a certificate, connect the eToken device to a PC, in the navigation, click the items "Crypto information exchange" - "Requests for a new certificate".

To generate a new request, click on the icon depicting a sheet of paper with a yellow icon.

The "Request for a new certificate" window should appear, in which the form is mostly filled automatically, the fields with a white background must be filled in by the user, and the drop-down list can be changed.

To save the entered data, press the button depicting a floppy disk.

The request is saved in the "Requests for a new certificate" section with the status "Created". To send it to the bank, click the button with the image of an envelope.

After successful processing of the request by the bank, the status of the document will change to "Executed". Next, you need to print the document in two copies, sign them and send them to the bank. After 1-2 working days, the digital keys for working in the system will be activated, and the status of the document will change to "Uploaded". From this moment on, operations that require digital signature verification are available to you.

Advantages of the Elbrus system

Using the Elbrus Client-Bank system of Raiffeisen Bank, you can:

Optimize the transfer of payment documents to the operational department of a financial institution for prompt processing on the same day.
Send documents to the bank in any form as an attached file and as a text message.
Quickly receive data on incoming and outgoing transactions and detailed statements on the company's accounts.
Carry out operations with a high degree of protection.
Work with a clear and informative interface.
Use the help of a technical support employee from 9 to 18 pm Moscow time on weekdays.
Set up the system to certify payment documents with two signatures, when the accountant forms and signs the document with his digital signature, and the manager checks and confirms the payment using his cryptographic key.

Security measures

To ensure the financial security of the enterprise when servicing through the Raiffeisen Bank Elbrus Client Bank, several simple security measures must be observed:

Allocate a separate computer for interaction with the bank, which will not be used to access third-party web resources and social networks.
Store eToken devices, logins and passwords in secure places inaccessible to unauthorized persons.
Ignore email and mobile messages that ask for sensitive user data.
Properly log out of the system after completion of work.
Revoke the certificates of accountants who have transferred to another job.

Internet banking for entrepreneurs Raiffeisen Business Online: Video

As you call the ship, so it will sail. The Bank-Client system "ELBRUS Internet" is a new remote banking system. Who came up with the name of this system, probably meant the highest peak, an unattainable height. I (and not only me) have an association with a stratovolcano that is about to explode.

The story in a nutshell is this. Lived - did not grieve a couple of my companies. First in Impexbank, then in the Branches of ZAO and now IT is a merger & acquisition and we are clients of ZAO Raiffeisenank itself. Before that, they used the "Electronic Office", they did not know the troubles, but the collective farm is a voluntary matter and we were transferred to a new system - Elbrus.

1. A complex system for setting up the program itself. I'm quite an experienced user, but it took me 4 hours to set up according to the provided algorithm. I can imagine how many weeks it would take an accountant.

2. The program is difficult not only for users, but also for technical support employees, since the signed keys from company No. 1, submitted earlier, are activated with bugs, keys No. 2 from another company, given later, are already activated, but also not immediately.

3. Security is the main argument for the transition to a new system, voiced by employees (that's right, what else is left for them?!). What security? What are you about? Yes, in one correspondence with technical support and sent screenshots with a hacked e-mail, you can learn so much that no crypto keys are needed. In addition, earlier, to enter the Electronic Office, it was required to have an electronic key, login and password. Now - login and password are enough to enter. And already for operations - the key. What is this, a security upgrade?

4. There is no communication within the bank. It seems that you are calling to where your money is stored - to a financial institution, the bank CJSC "Raiffeisenbank", but it turns out that Elbrus technical support cannot (or does not want to) call the office on Leninsky, 148 and ask their own colleagues, I emphasize - their own colleagues - send the missing information to them (which we provided to the office). "Call them yourself, it will work out faster" - what is it anyway? Are there two different Raiffeisen? Operator Andrei Viktorovich K. in the period 14:15-14:25.

5. Inconvenience. Previously, having a flash drive with keys, it was possible to make a payment from anywhere, from your own computer or not. Now it will not work without dancing with tambourines. Previously, I and the accountant sent payments. Now only I can send, the accountant has access only to create payments. Previously, the movement of accounts was displayed in real time. Today, since Elbrus was in a fog, they took the payment to the bank and made the payment. The rest has not changed. So, by forging a signature and a seal (which is much easier than forging some kind of crypto-keys), making a power of attorney, you can send money to the Horns and Hooves company, and the CEO will find out about it only tomorrow. This is back to the issue of security.

Maybe it's a matter of habit. I don't like.

Nowadays, almost every bank has in its arsenal a lot of tools to make life easier for the client. So, for example, a few years ago, software appeared that allows any client, in addition to settlement and cash services, to receive the “bank-client” service. Using this service allows you to remotely manage your accounts via the Internet. Raiffeisenbank has not stood aside from technological progress and also provides the service of using a remote banking system called Elbrus.

Raiffeisen Elbrus: opportunities

With the round-the-clock operation of the Elbrus Raiffeisen Bank system, the client gets the opportunity to exchange information with C1, transfer documents to the bank in any electronic form, with their possible subsequent recall, generate and receive statements for any period. In addition to the usual accounting entries, the Raiffeisen Client-Bank Elbrus system allows you to make international payments and currency conversion operations. The implementation of any transfers and transactions takes place in the conditions of a well-developed security system.

Raiffeisen Elbrus: advantages

The advantage of remote banking systems is, first of all, saving time and money. The absence of intermediate services, i.e., service by bank employees, helps to avoid the cost of settlement and cash services. The Raiffeisen Elbrus Internet system also speeds up the processing of payment orders - it is carried out on the same day.

A well-designed remote service system for Raiffeisen Bank client-bank Elbrus allows you to receive any account statements without the obligatory personal presence at the bank's offices and branches. To carry out transactions, payment instruction templates have been developed. Well, in addition, any payment order is subjected to a check for the correctness of filling it out. And in order not to repeat the procedure for filling out the same type of payments every time, simple and understandable templates have been developed, the filling of which takes a matter of seconds.

Raiffeisen Elbrus: what needs to be done to connect to the system

In order to connect to the Elbrus Raiffeisen Bank system and continue to use the services of a convenient account posting system in every sense, you need to follow several steps in sequence. But before proceeding to the implementation of the technical side of the issue, it is necessary to sign an additional agreement on the use of the bank-client service at the bank office.

After signing the agreement, the client is given a package with registration data - this is the username and password, as well as the device on which the key is stored - USB-token. This device will subsequently store a digital analogue of the signature of the owner of the key, with the help of which access to the system is carried out and the signature on the accounting document is verified with the original signature. This signature must be activated by bank employees, and this is done by sending a printed key certificate to the office.

Raiffeisen Elbrus: connection procedure

Having all the necessary registration data in hand and a device for storing the digital generation of the key owner's signature, it's time to move on to the technical side of the connection. Elbrus Raiffeisen system has a clearly defined sequence of actions, the implementation of which will make it quite easy to connect and log into the system. The algorithm of actions can be found on the corresponding page of the site elbrus.raiffeisen.ru.

Raiffeisen Elbrus: hardware specifications

Compliance with all technical requirements for hardware and software will allow you to quickly and confidently connect to the bank-client system. What are these requirements? If we talk about the hardware component, then this is an IBM-compatible computer, processor - Pentium 4 or higher, which provides RAM - 512 MB or more and free space on the working disk - at least 200 MB.

Raiffeisen Elbrus: technical requirements for software

The developers of the software for the remote account management system for Raiffeisen Bank clients - the Elbrus system - have also thought through the corresponding requirements for the software of the client's computer. So, for example, the operating system is only Microsoft Windows 2K / XP (32 bit) / Vista / 7 / 8. Browsers should be considered

Mozilla Firefox and Microsoft Internet Explorer 7.0 and higher browsers. JavaScript support is a prerequisite. Required and licensed anti-virus software, regularly updated. In addition, the necessary requirements are the newly installed CryptoPro CSP software, drivers for the USB-token device and the presence of local administrator rights.

Raiffeisen Elbrus: safety

It is believed that the security of Raiffeisen Bank (Elbrus system in particular) is one of the best. This is, first of all, the procedure for verifying the signature on the document with the original digital version. In addition, it is possible to affix two signatures on the payment order, say, an accountant and a director, which eliminates the possibility of overspending or unauthorized spending of funds.

Well, to ensure safe and reliable operation in the system, it is necessary, of course, to follow the simplest safety rules:

Keep keys and passwords in a safe place and do not share them with third parties;
Do not respond to requests that include a request for the transfer of personal information;
Use for accounting entries a dedicated computer with a constantly updated anti-virus program;
Correctly complete login and logout to/from the system.

If you suddenly suspect that unauthorized persons have entered the system or when performing unauthorized operations, you should immediately contact the support service of Raiffeisen Bank. Elbrus technical support will help in this case to change access keys and passwords.

Security, simplicity and convenience are the main qualities that make it possible to choose the Raiffeisen client-bank Elbrus remote service system as a reliable partner for any accountant in any enterprise.

Requirements for the user's workplace

Hardware Requirements

The account mode, in accordance with the law, makes it possible to control outgoing payments of the "Account Holder" (representative, agent, dealer, intermediary).

The obligation of the bank to comply with the targeted spending of funds is carried out exclusively in favor of the "Beneficiary".

IBM-compatible computer with at least Pentium 4 processor class and at least 512 MB of RAM, USB v1.1 port (or higher), mouse pointer;

at least 100 MB of free disk space;

permanent connection to the Internet, the ability to work using the HTTPS protocol (port 443);

USB-token device (issued by the Bank), USB flash drive;

a mobile phone connected to the services by a mobile operator (mandatory in case of using the SMS-OTP service).

Software requirements

operating system Microsoft Windows 7/8;

current versions of browsers: Internet Explorer; Mozilla Firefox; Opera; Yandex; Google Chrome;

to download/install/update CIPF, the rights "Local administrator", "Experienced user" are required;

the CryptoPlugin must be installed on the computer (available for download upon authorization in the System if you have signing rights); To work with the USB-token Device, you need to download and install the device driver from the bank's website:

availability of licensed regularly updated anti-virus software;

the absence on the User's computer of previously installed copies of the CryptoPro CSP software versions below 3.6.

Logging into the system is carried out using the username and password assigned to each user.

To login:

Requirements for the complexity of the password for logging in and for the USB-token device

Login password requirements:

The password must be at least 8 characters long.

The password must contain characters from three of the following four categories:

capital letters of the English alphabet from A to Z;

lowercase letters of the English alphabet from a to z;

decimal digits (0 to 9);

special characters from the set!@#%&*;':",./?

The password must not contain a sequence of characters that is part of an individual username (login).

The password must not contain a sequence of three repeated characters.

USB-token password requirements:

password length must be at least 8 and not more than 14 characters;

the password must simultaneously include Latin characters (A-z - both lowercase and uppercase) and numbers (0-9).

How to read a statement for an open reporting period

The password is used for external additional protection of your information. The password can be changed by the user during a session with the system.

To change the user's password, follow these steps:

TSA key generation

To generate TSA keys:

For this:

open the certificate request and click " Seal»

print the form of the ASP key certificate in 2 (two) copies, on the form, put the signature of the owner of the certificate, the signature of the head (signer with the right of first signature) and the seal of the organization

certified forms of the certificate of the ASP key must be submitted to the branch of the bank serving you

After activating the keys by ASP Bank, you will be able to sign documents in the system. Activation of TSA keys may take up to 2 (two) business days after receipt of the TSA key certificate.

Regeneration of TSA keys

Please note that updating HSA keys is possible only if the current HSA keys are still valid at the time of generation. If the TSA keys have already expired, you must perform the Generation of TSA keys.

To update the TSA keys, do the following:

To create TSA keys for a user with the right to first sign, connect a USB-token device (a separate device for each signer). To create TSA keys for a user with the second signing right, use removable media - a USB flash drive.

You can regenerate to the same media where the current TSA keys are stored, or choose a different one.

To store TSA keys in a USB-token device, select AKS ifdh 0, AKS ifdh 1, Aladdin Token JC 0 or JaCarta 00 from the list (numbers may differ).

For storage on removable media - USB flash drive, select Drive (E, H, F, etc.). Click " OK»

To generate ASP keys, move the mouse pointer within this window until the scale is full.

Then a window for entering the password for the key storage device will appear.

If a new USB-token device is used, you must specify the standard password for the device (if you have not changed it), or the password that was specified when changing the standard one to a more secure one.

If the keys are stored on removable media, then in the fields " New Password" And " Confirmation» set a password that will later be used to sign documents.

Click "OK" to complete the process of regenerating TSA keys.

Check the created document and click the " Sign", select valid ASP keys and sign the document, then click " Send».

After the document is in the status " Processed”, new TSA keys become active, old TSA keys are no longer valid.

If a USB-token is used as such a device, then you must specify a password for this device.

Please note that certificates for the ELBRUS Internet system cannot be copied and transferred to other devices.

Changing the password on a USB-token device

For security reasons, we recommend that you change the default access password immediately after receiving the USB-token device. The user is responsible for the security of the password. Do not transfer or disclose the access password to the USB-token device to third parties.

The password is changed using the utility " eToken Properties". To start the program, go to the menu item "Start" - "Programs" - "eToken" - "eToken PKI Client" - "eToken Properties".

After launching the program, insert the USB-token device. It will become active and a list of available actions will appear.
In order to change the USB-token password, you must perform the following steps:

Forgot pin code for USB-Token

If you did not change the pin code when you received the USB-token device, then try entering 1234567890.

If this pin code does not match, then the standard pin code has been changed. If you can't remember it, you need to initialize the USB-token and repeat the procedure for generating TSA keys.

During the password reset procedure, all data from the USB-token is deleted.

To initialize USB-token you need to:

Procedure in case of compromised keys

Key compromise is:

Dismissing employees who had access to key information.

The fact of unauthorized copying of key information.

Loss of key carriers.

In case of compromised keys:

Stop exchanging electronic documents with the bank.

Report the fact of compromise to the bank.

Check all your outgoing payments received by the bank since the moment before the fact of compromise.

If necessary, get a new key carrier or registration data from the bank.

Generate a new set of keys.

In agreement with the bank, continue working with a new set of keys.

You can report suspected key compromise in the following ways:

Personal appeal of the authorized representative of the client to the service department of the bank.

Contacting customer support by phone.

Sending information about key compromise by fax or .
Text of the appeal: "Please block access to the client bank due to suspected compromise."

Contact via the feedback form.

Account unlock

In order to remove the blocking from the account of the user of the ELBRUS Internet system, it is necessary to contact the bank's service department and submit an application for unblocking the specified user.

The application is written in free form on the letterhead of the organization.

Unable to display page

The lack of access to the system is quite possible if the connection on port 443 is closed on your computer or on the proxy server. This port (443) must be open to establish a secure SSL connection (https protocol) with our web server.

If this is not the problem, please contact technical support and describe the errors that occur to us, we will try to figure it out and offer a solution.

You can contact the technical support service of the ELBRUS system by phone,

Working with a document in Elbrus

Creating a payment order

1.1. To create a payment order
In the list of payment orders, click the button on the toolbar " Create a new document».

If you work in the system on behalf of a user who is a member of more than one of the organizations registered in the system, the system will prompt you to specify the organization on behalf of which the document is being created:

1.2. Note
Critical errors will be highlighted with pictograms, an example of an error is the absence of a payment purpose; uncritical remarks that document can be sent, - pictograms, an example of a remark (warning) - an indication of an incorrect type of payment.

1.3. Formation of the document

A new document can be created in several ways:

By manually filling in the details of the document in electronic form.

By creating from a template.

By creating a copy of an existing document.

By importing a document from the accounting system.

When you try to save a document, the system checks that the fields are filled in correctly.

Depending on the results of the check, the created/imported document will receive one of the following statuses after saving:

« Control error" - if the check revealed errors. A document with this status can be edited or deleted. If the edited document passes the check without errors when saved, it is saved with the status " Created»;

« Created"/"Imported" - if the check did not reveal any errors. A document with this status can be changed, deleted or signed. If the check reveals errors when saving the modified document, it is saved with the status " Control error».

1.4. Note

After the procedure for checking the filled fields of the document, the system displays the final list of errors and warnings in a separate window. If there are warnings, it is possible to save and sign the document.

Documents with status " Created" And " Imported» can be signed and sent to the bank for processing. To send payment documents, it is necessary to affix both the first and second signatures, for non-payment documents (letters, request for extracts) one signature is sufficient (either one first or one second). After signing, the document can receive one of the following statuses:

« Partially signed» - this status means that the document is signed with only one signature out of two. It is impossible to send a document with this status for processing;

« signed» - this status means that the document is fully signed and ready to be sent for processing at the bank.

Import / Export of documents from "1C"

The ELBRUS Internet system supports the ability to exchange data (import/export) with 1C.

3.1. Export of statements to "1C"
To export statements to 1C, you must perform the following steps:

3.2. Import of payment orders from "1C"
To import documents from 1C:

As a result of performing these actions, documents will be imported from 1C.

Create a template from a document

To create a template based on an existing document:

Reference books

In the process of working with the system, users may need to enter the same data when filling out the details of various documents.

For example, when generating payment orders, it may be necessary to indicate an indicator of the status of a taxpayer - one of a number of possible ones. To simplify the use of information and reduce the likelihood of entering erroneous values, some of the data is placed in special registers called directories. In the example with payment orders, all possible indicators of the status of the taxpayer are listed in the directory of indicators of the status of the taxpayer. Thus, when generating payment orders, there is no need to manually enter the values of indicators of the status of the taxpayer.

Features of working with directories
In the system directories have the following features.
Directory entries can describe system behavior. For example, the reference book of VAT calculation methods contains a list of possible rules for accounting for the amount of value added tax.
Filling directories can be done manually.
Depending on the area of application, the following types of directories are distinguished in the system:

Corporate - directories used by the client and banking parts of the system. Directory entries can be used when filling in the details of outgoing documents. When receiving documents, the system checks whether the values of the details of the documents correspond to the data contained in the directories. Filling in and keeping these directories up to date is carried out by the bank;

Local - directories containing information about correspondents, beneficiaries and payment purposes. Local directories can be used by clients when generating outgoing documents. The information contained in the directories is different for each client. For example, each client may have its own list of beneficiaries, information about which is contained in the directory of beneficiaries. Viewing and filling in these directories is carried out by the client

While working with the system, users may be required to enter the same data when filling out

Relevance of local directories data
During the operation of the system, the information contained in the directories may lose relevance. To keep the information up-to-date, it is necessary to periodically update the directories.
Refreshing data of reference books can be performed by manually entering values in reference records.

When filling in these directories, the system checks the compliance of the entered value with certain requirements.

Filling in these directories can be done manually for the following local directories:
Are common:

Reference book of payment purposes.

Correspondents.

Beneficiaries.

Responsible performers.

Deal Passports.

Guarantee beneficiaries.

Directory BIK RF.

Types of currency transactions 138-I.

Directory of countries.

Reference book of types of payments.

RKO on ruble operations:

Reference book of types of payment.

Reference book of order of payment.

Directory of types of operations.

Handbook of cash symbols.

Guide for tax payments:

Reference book of KKB.

Directory of indicators of the status of the taxpayer.

Reference book of indicators of the basis of payment.

Reference book of indicators of the tax period.

Reference book of payment type indicators.

Cash settlement for foreign exchange transactions:

International directory of banks.

Directory of transfer fee types.

Directory of types of supporting documents.

Reference book of types of contracts (credit agreements).

Directory of codes for types of supporting documents.

Reference book of currency codes.

Central Bank rates.

Reference book of terms of repayment of the amount of the credit agreement.

LIBOR Rate Code Reference.

When generating a statement for a period ending on the current day, the statement is created before the previous day

The statement for the period includes only the final statements, which are generated on the next day after the operation on the account.