In order to avoid the formation of overdue debt in the process of payments according to the schedule established by the bank, it is necessary to “keep your finger on the pulse” - to be aware of events. You can find out the loan balance at Rusfinance Bank, as in other financial organizations, in several ways.

5 ways to find out your loan balance at Rusfinance Bank

You can control the status of your credit account by:

• Online banking
• Contacts to the bank office
• Using a mobile phone application
• By phone
• View your loan balance at an ATM

Of all the possible options, the most convenient is Internet banking, which is issued along with a credit card. But not every person is an advanced PC user. There are also special cases when a personal visit to the bank by the client is necessary. Therefore, we will consider all the options in more detail below.

Visiting an office or bank branch

Typically, Rusfinance Bank employees insist on a personal visit with documents in cases where the client has an overdue debt or there is a need to re-register the contract. The client can also come to the bank if he wishes to receive detailed advice from a specialist on issues of interest to him. You need to have with you:

• Passport;
• Agreement concluded with the bank;
• Receipts confirming loan payments made.

If the client paid monthly fees via Internet banking, you can request a statement directly at the bank branch. But just in case, you should make a printout of your payment history from online banking. Such documents may be needed if an unexpected failure occurs in the system and one of the payments does not go through.

A subsidiary of Rosbank is Rusfinance Bank LLC. The main activity of this organization is issuing consumer loans. The bank's partners are more than 25,000 companies and car dealers. Representative offices of the credit institution are located in 68 regions of the country.

Rusfinance Bank is one of the 5 largest banks that issue consumer loans. The main services include: issuing loans in cash, for the purchase of cars, consumer loans, as well as issuing credit cards. To increase the comfort of using services, a remote access system was developed. Rusfinance Bank personal account opens up a lot of new opportunities for bank clients.

Personal account functions

You will need to log in to access all banking products. In his personal account, a bank client will be able to perform the following operations:

• obtaining the necessary information about the loan;
• linking a plastic card (Visa, MasterCard) of another bank, repaying debt through it;
• control of the receipt of funds into the account;
• requesting necessary documents;
• submitting an application for a cash loan, receiving preliminary information about the possibility of receiving it;
• obtaining interesting information about new products, advantageous offers;
• obtaining operator advice;
• building a route to the nearest terminal or branch of Rusfinance or Rosbank, calculating the distance to them.

The Internet banking system is available at any time. It allows you to monitor and manage your credit debt. This is a comfortable, secure system that improves the quality of service for bank clients.

Registration

Logging in and registering in the system does not cause difficulties for bank clients. For this purpose, a loan agreement is concluded. 5 days after signing all the papers, you can create a personal account.

To register in the system, you will need to go to the bank’s official website. Here you will need to follow the “Info-Bank” link. In the window that opens, click the “Registration” button.
Here you need to enter certain information. The user indicates the number of the loan agreement. Next, he indicates his date of birth. You need to come up with a login that you will need to enter to log into the system. It is best to choose the loan agreement number for this. A captcha is entered to confirm registration.

After entering all the necessary information, the user clicks the “Next” button. Information about successful registration in the system will be displayed on the screen. If an error message appears, some data was entered incorrectly. A message with a login password will be sent to the mobile phone number indicated in the loan agreement.

It is also worth considering that you can register in the system even if a loan agreement with the bank has not been signed. Every citizen who has reached the age of majority can register on the website and get acquainted with the bank’s offers. If desired, the user of the system can apply for a particular loan.

Login to your personal account

To log into the system, you will need to enter the login and password specified during registration on the company’s official website. Bank clients log in using their loan agreement number. If the user does not have a bank account, he can enter arbitrary data entered by him.

After logging in for the first time, you will need to familiarize yourself with the terms and conditions of online banking. You also need to change your password.

Access recovery

If the user has lost or forgotten the password to access the system, he can recover it himself. To do this, you will need to go to the main page of the bank's website. In the login menu to your personal account, you will need to click on the “Recover Info-Bank password” link. A notification with a temporary password will be sent to your phone number. When you log in, you will need to change it to a permanent password. For all questions, please call the hotline.

Official site: http://www.rusfinancebank.ru
Personal Area: http://www.rusfinancebank.ru/ru/info-bank.html
Hotline phone number: +7 495 926-70-07

Personal account Rusfinance Bank- a convenient service that allows clients of this financial institution to effectively manage their current account from their computer or smartphone without visiting the company’s offices.

Login to your Rusfinance Bank personal account and registration

Before you start creating an account on the official resource rusfinancebank.ru, you need to visit the nearest branch and open an account, concluding an agreement with the institution for the provision of services.

1. You can receive a login and password for your account from the manager immediately after completing all procedures and signing documents.
2. You can register on the website. To do this, click on the “Info-bank” and “Registration” menus. Next, a form will open in front of you where you need to indicate: contract number (only numbers are written), date of birth, come up with a login and enter the verification code. After this, a password will be sent to your mobile phone number, which it is advisable to change the first time you log into your profile.

Be careful, after you start loading your account, all its functions will be available to you, but information on the open loan will appear only 5 days after the conclusion of the agreement.

Login to your personal account Rusfinance Bank carried out through the official website www.rusfinancebank.ru. Authorization is available by contract number and phone number.

Possibilities after authorization

Due to the fact that the organization specializes mainly in issuing loans, the functionality of the personal account is “tailored” specifically for this service. So, using your account you can:

• Get information on the current loan and cards used;
• Monitor the receipt of funds to repay the loan;
• Read the payment schedule;
• Notify bank employees about early repayment;
• Transfer funds to your account using cards from other financial organizations;
• Order copies of all necessary documents for the current loan.

In addition, if you have additional questions about your personal account or difficulties regarding the use of your account, you can always contact customer support via online chat or hotline: 8 800 700-27-27.

Each borrower strives to control his expenses and payments, for which he must have information about all possible options for interaction with the lender. Let's look at the main ways - how to find out the loan balance at Rusfinance Bank, including by agreement number via the Internet.

Why do you need to find out your loan balance?

Having concluded an agreement, the borrower receives a contract and a memo, which outlines the basic principles of interaction. In particular, payment dates and cases involving the accrual of fines and penalties are indicated. To avoid such a situation, it is worth following the schedule, taking into account that the payment crediting procedure can take up to 3 days. Therefore, it is necessary to deposit money in advance. But sometimes the client still needs to clarify his debt now. This may be caused by:

• Late payment or partial payment - clarify the balance taking into account accrued fines;
• The need to repay the loan early;
• The desire to transfer the loan to another institution under a refinancing program;
• Desire to restructure the loan.

Types of telephone calls

Usually, the simplest option is telephone contact due to the availability of the method. There are certain subtleties in Rusfinance Bank, how to find out the loan balance over the phone. The organization does not have a single hotline number, which is always most convenient for clients. Each region and city has its own feedback centers. They must be found on the website.

Online call

If there is no such desire, you can always make an online call directly from your PC. To do this, you must have a connected headset: microphone, headphones or speakers. On the Rusfinance website you need to find the handset icon located at the bottom of the page. A similar icon is located at the top of the screen (in any subsection of the menu). By clicking on it, the client gets access to interact with the employee online.

It is necessary to prepare your data and contract number in order to fulfill the request efficiently and find out the loan balance.

Having provided the required parameters, wait for the operator’s response. This method is free and therefore very popular.

Call to a single phone number

When contacting Rusfinance Bank with a question about how to find out the loan balance, the phone number of any city can be checked on the website in the same section. Just below the Call from the site there is a column Telephones in other cities. By clicking on it, the client receives a list of numbers for each city. Having chosen yours, just call and find out about the loan balance from the operator, providing the contract number.

For questions related to credit cards, you can contact the single number 88007002727. If you wish, you can always call the central branch in Samara 88462764411 and check your branch number.

Requests via the Internet on the bank’s website

Rusfinance Bank reports that anonymous requests are not considered. Therefore, if you need to clarify your loan balance, you need to enter the agreement number and indicate your personal information, including your phone number. This is how identification happens. However, according to reviews, the bank may refuse to provide information by e-mail, adhering to the principles of confidentiality. Therefore, you can most likely count on a letter that will describe all possible ways to obtain this information.

Online chat

It is also worth paying attention to the online chat on the right side of the display on the website. Here you can ask the operator your question. Typically, answers are provided only for general questions to avoid disclosing information about borrowers. The operator will most likely recommend calling a phone number in your city (you can check the phone number with him) or suggest another available method.

By email

On the Rusfinance website you can go to the Feedback section. This function allows you to send a request by e-mail and receive a response in the same way. You must fill out the following form:

• surname;
• email address;
• contract number;
• if there is no relationship with the bank, check the No box in the question Are you a client?;
• select the type of request: question, notification, complaint, gratitude;
• choose a topic: maintenance, restructuring, work of Info-Bank, etc.;
• describe the problem;
• attach a file (if necessary).

Personal account in Rusfinance Bank

There is another convenient service - Personal Account (Info-Bank), which allows Rusfinance Bank to find out the loan balance online. You need to register in the service, for which click on Info-bank - Create a new client and fill out the form:

• Contract number;
• Date of Birth;
• Login (come up with it yourself, using numbers or Latin letters).

Having gained access, the client is given the opportunity to study information via the Internet:

• Loan information, balance, expiration date, next payment date.
• Data on payment receipt (dates, amounts).
• Debt data.
• Ordering a certificate and account statement.

Conclusion

Of all the proposals considered by Rusfinance Bank on how to find out the loan balance by agreement number, it is clear that the most acceptable and reliable is a personal account via the Internet on the bank’s website. In other cases, there may be problems with obtaining data. Don’t forget about the most standard option – a personal visit. It is enough to come to your office, where the loan agreement was concluded, and request information from the employee.

RusFinance Bank- a large commercial bank, was founded in 1992. The bank's main activity is issuing consumer loans, car loans and credit cards. A significant part of the bank's clients use its services through a large partner network, which has 25,000 partners (retail chains and car dealers). The bank ranks 3rd in the car lending market.

Like any modern large bank, RusFinance Bank has a remote online banking system. It has everything you need to conveniently manage your financial assets. A bank client, by logging into his personal account, can fully control his accounts, bank cards, loans and make payments.

To enter your personal bank account, go to the bank’s official website at https://www.rusfinancebank.ru and in the upper right corner click “Info-bank” - then select the type “individual” or “legal entity”. On the page that opens, click on the link “Login to INFO-Bank”. The system will redirect you to the login page for your personal account. Enter your username and password received during registration in the input fields.

The personal account of Rusfinance Bank allows you to perform the following actions with your financial assets:

1. View information on current accounts and cards (balance status, details for receiving funds)
2. Payment for services (mobile communications, utilities, Internet and TV, fines and taxes)
3. Money transfers (within the bank, as well as to other banks using free details)
4. Making a deposit
5. Blocking the card (if it is stolen or lost)
6. Feedback from support
7. Current exchange rate
8. Currency exchange
9. Find ATMs and branches nearby

Note! Now you can confirm your income when applying for a loan using your account. The data will be downloaded from . To use this method, when creating an application, you will need to indicate your SNILS number and confirm the transfer of data from the public services portal by entering the code from SMS.

Registration of a personal account in Rusfinance Bank

If you are already a client of RusFinancebank, but you still do not have access to your personal account, then you can register in it yourself on the website of the financial institution online. To register an account to log in, go to the login page https://www.rusfinancebank.ru/ru/info-bank.html and click the "Register" button.

In the registration form that appears, enter the following information:

1. Contract number (indicated without letters)
2. Your date of birth (entered in the format DD.MM.YYYY)
3. Login (it is recommended to use the contract number or Latin letters and numbers)
4. Verification characters from the picture (Captcha)
5. Click the "Next" button

An SMS with a verification code will be sent to your mobile phone number, which you specified when concluding a banking service agreement. Enter this code in the input field.

The last step is to create a password to log into your personal account. Ready. You are now registered in your personal bank account!

Recovering your Rusfinance Bank personal account password

If you are unable to log into your personal bank account, then first of all check that the data you have entered is correct. If there are no errors in letters or numbers, then use the “Recover INFO-Bank password” function. To do this, go to the recovery page at https://infobank.rusfinance.ru/ICA/restoreAccount.jsp and enter your personal data: birth data and login.

If you do not remember or have forgotten your login and password, then click the “Forgot login” checkbox. Now you will need to enter three recovery IDs:

1. Date of Birth
2. Mobile phone (without "+7")
3. Contract number

If you don’t have your contract number or mobile phone number at hand, you can only restore access to your personal account with a personal visit to the nearest bank branch.

Before visiting a bank branch, do not forget to take your Russian citizen passport with you!

Mobile application Rusfinance Bank

We live in the 21st century and therefore it is difficult to imagine managing your finances using just your personal account. This is a limitation on the ability to move - and as practice shows, most often you need to pay for services while traveling. RusFinancebank has a special mobile application that completely duplicates the bank client’s personal account. The application is called "Rusfinance" and is available for mobile devices based on iOS and Android. You can download it completely free of charge.