GUP VTSKP Housing and Communal Services. How to pay rent without leaving home

You can avoid standing in queues by paying off your rent debt online. A convenient personal account allows clients of the State Unitary Enterprise VTsKP “Housing Economy” to report IPU readings via www.kvartplata.info. Report data until the 25th monthly. Late submission of information leads to a change in the accrual procedure.

Portal of housing and communal services of St. Petersburg - kvartplata.info

Features of the “Rent Info” service

In your personal account, subscribers:

  • monitor payment history;
  • communicate with technical support representatives;
  • see cash flow statistics;
  • send IPU readings;
  • print out receipts.

It’s easy to understand the functionality of your Rent Info personal account. The site menu is divided into blocks, in which their actions are performed:

  • “General information” contains the subscriber’s personal data: address, personal account number, number of residents, full name. owner;
  • “Invoice details” - cost, norms, volume, IPU readings;
  • “Payment information” - data on debt, advance payment, latest payments, subsidies, benefits;
  • “Payment for services” by cards, money from electronic wallets, mobile phone accounts.

Registration and login to your personal account

You can register at a branch of the management organization. The subscriber will need a civil passport, documentation confirming ownership - a purchase and sale agreement, registration of ownership, etc. Those living in rented housing provide a rental agreement. At the representative office of the management organization, the applicant will be given a “User Registration Form”, which must be filled out.

To use the functionality of the Rent-Info website, you need to register:

  1. Open https://kvartplata.info.
  2. Click “Registration”.
  3. Fill out the table.
  4. Specify the verification code.
  5. Click “Register”.
  6. Go through several auxiliary activation procedures.

After receiving all the data, the subscriber opens the main page and clicks “Housing and communal services subscriber account.” You will need a login and secret code (will be received after registration). If the information is correct, the LC menu will appear.

- Personal Area

The client can view a trial version of the account without registering - “Demo login”. The test version shows the capabilities of the confirmed profile.

If the password is forgotten, then by clicking on the “Forgot Password” tab, recovery is offered. The data will be sent by email or the mobile number provided during registration. If you lose your login, it is preferable to contact a branch of the service company using the technical support number or email. mail. Contact information is presented on the main page of LC.

Submit meter readings

Through your personal account

User:

  1. Opens personal account https://lk.kvartplata.info/LK/Home/Login.
  2. Selects the reading entry tab.
  3. Enters values.
  4. Checks them.
  5. Confirms intent.

If the meter is not on the list, then the device has been removed from the register and verification is required. After installing other IPU, the primary information is submitted to the accounting department of the management company.

Message by phone

State Unitary Enterprise VTsKP opens the opportunity for subscribers to submit data on the amount of resource consumed via a multi-channel telephone number 325-05-43 . Reception 24/7, from 1st to 25th monthly. When using a landline telephone, it is switched to tone mode by pressing “*”. Some are switched by a special button. Cell phones are equipped with this feature. You need to press “1”. After notification from the automatic responder, a signal to indicate your personal account number, listen to a message with the name of the devices. To enter values ​​for cold water, press “1”, hot water – “2”, gas – “3”. The answering machine calls the meter number, then enters the data up to the decimal point. The intention is confirmed by pressing the “#” key. After repeating the informant, confirmation is required by pressing pound. After the final input, press “4”. The service is relevant for residents of St. Petersburg, VTsKP subscribers who receive a pink receipt.

Payment acceptance point

This is a familiar way for many to report IPU readings when paying the amount for services of the past billing period. The information is entered into the form “Bills for residential premises, utilities and other services”: IPU, its number, latest, current values. You need to enter without corrections, in whole numbers, zeros on the left, numbers after the decimal point on the right are not written. Residents of communal apartments, where there are privatized and municipal premises, report evidence separately: owners on their own behalf, tenants of municipal housing - as employers.

Payment for services

Some payments incur a fee. The amount depends on the banking institution servicing the supplier. The commission is visible when calculating and confirming payment.

To avoid interest or fines, it is preferable to pay the debt at the beginning of the month. “Rent” processes the information submitted through your personal account within up to 3 days. After the money is received, the subscriber receives a receipt. It can be printed or viewed at any time.

Here you need to understand the logic of calculating water charges: residents are issued bills for both apartment consumption and general household consumption. The common house meter in this case is the difference between the sum of the readings of all individual meters and the readings of the common house meter. If apartment meter readings are not collected all and not at the same time, then the volume of water that is included in general household expenses increases. And then they are “spread out” over all apartments, in proportion to their area. It turns out that if the meter readings are not taken at the same time, then it seems that it is impossible to correctly calculate the consumption for each of their apartments. This is the logic of the utility companies. Another thing is that the channels for transmitting meter readings, primarily websites and telephone lines, cannot cope with the sharply increasing load on the last day of collecting meter readings.

Login to your personal account

State Unitary Enterprise VTsKP "Housing Economy" names the following rules for transmitting water meter readings when paying a receipt for housing and communal services: 1.

The meter readings of the actual consumption of cold and hot water at the time of filling out the reverse side of the “Invoice-Notification” (hereinafter referred to as the current readings) are recorded in the dedicated fields and only for those services and meter numbers that are explicitly indicated (printed).

Only current meter readings are entered into the form, regardless of which month you pay the receipt for.

Indications are taken for the month in which you make the payment.

Attention

Meter readings for the previous period, as well as the volume of actual consumption (cubic meters).

Meter) for the past period does not need to be indicated (they are indicated in the “Last display” column). 2. Current readings (whole number of m³ without fractional parts) must be indicated in neat handwriting, in whole numbers, without zeros on the left.
3.

How to submit water meter readings in St. Petersburg

Almost everyone has encountered this problem, one way or another.

Important

What happens if the water meter readings are transmitted incorrectly? Different cities and organizations have different rules on this matter.

But the general approach is that incorrect readings can be corrected.

Nothing “terrible” will happen if you see that the incorrectly transmitted readings are already reflected in the receipt.

If the error is insignificant and falls within the volume of your monthly consumption, then the easiest way is to pay the amount calculated based on these incorrect readings.
And next time, pass on the correct ones. It turns out that you just paid a little in advance.

But if the erroneously transmitted readings greatly exceed your monthly consumption (say, by an order of magnitude), then you need to contact the organization that charges for water.

Ask them to recalculate.

Transmission of meter readings

The last stage is to enter meter readings. When do I need to submit water meter readings in St. Petersburg? In order to timely record information about meter readings when calculating utility bills for the next month, information about meter readings must be provided no later than the 25th of the current month.

What happens if you do not submit water meter readings on time? According to current legislation, if you have not provided water meter readings, then you must be charged for this utility service based on average monthly consumption (calculated based on data for the last six months).

This procedure can be in effect for up to six months.
Then the consumer who does not provide water meter readings is transferred to payment according to the standard. These norms are prescribed in clause 59 and clause.

How to transmit water meter readings via the Internet in St. Petersburg?

Due to the fact that the “Rent Plata” website has completely changed the interface, the appearance of its page has changed, the previously written article dated 12/18/10 was rewritten here on 02/06/18 The service can only be used by recipients of pink receipts. Go to the “Rent Plata” website by clicking on this link: https://kvartplata.info/ The website page “Payment of bills for housing and utilities” will open.


There are two options for using the service. You can pay for services online without registering. To do this, fill in the white stripes of the fields: enter your personal account number in the upper stripe, click on the arrow in the lower left stripe and select the month of payment, in the lower right stripe line, click on the arrow and select the year. The personal account number can be taken from the receipt for payment of utilities. Next, click the “Proceed to payment” button. A window will open in which you must fill in all the fields.

Send readings from individual metering devices

If you are already registered on the Kvartplata website, on the Home page, click on the “Login” link at the top right. The “Login to your personal account” site page will open. Enter your email address and password, click the “Login” button. The “Account Information” page will open. On this The page contains all your details and the amount to be paid. If you click the “Show receipt” button, you can see a breakdown of all charges. If you click the “Download in PDF” button, you can save the pink receipt file on your computer. It also offers a method of paying by bank card via the Internet after clicking the “Online Payment” button.

Meter readings rent.info spb

Submitting water meter readings in St. Petersburg via the Internet Residents of St. Petersburg can submit water meter readings through the “Rent-Info” website, which is maintained by the State Unitary Enterprise All-Russian Central Communal Enterprise “Housing Economy”.

Go to the “Rent-info” website, click on the “Enter readings of individual (apartment) metering devices” button.

It is located on the right side of the site, at the top. After this, you will be redirected to the page for submitting meter readings.

Through the form located there, those residents of St. Petersburg who receive a “pink receipt” and registered in the service before December 30, 2014 will be able to submit testimony.

To go to it, you need to click on the appropriate link.

If you have already registered, then you need to register (it’s not difficult, you just need to indicate your email and a notification will be sent to it).

Enter water meter readings

Select a city Submit meter readings for electricity gas water | St. Petersburg Electricity meter readings Gas meter readings Water meter readings Submit water meter readings in St. Petersburg.

Step 1 Below is the form of the “Rent-info” website, click on the “Enter readings of individual (apartment) metering devices” button.

It is located on the right side of the site, at the top. After this, you will be redirected to the page for submitting meter readings. Please note: readings for the current month must be submitted before the 25th.

And only recipients of “pink” receipts for housing and communal services can use the service.

Submit water meter readings in St. Petersburg. Step 2 If you have never used this service before, click “Registration” at the top of the form.

Fill out the form that opens: Your personal account number can be taken from your utility bill.

Enter Tyumen water meter readings

You can enter meter readings through your personal account. To do this, the user enters the corresponding personal account number and the password that was used when registering on the site.

Only those payers who registered on the resource before December 30, 2014 can use the service tools.

On the main page of the Internet service, you can familiarize yourself with its other services, as well as find out the latest news in the field of housing payments and a lot of useful information, for example, about the rules for registering and calculating subsidies.

In addition, on the service you can familiarize yourself with the requirements of current legislation and promptly learn about all its changes. Submit readings Submit meter readings on the Rent website.

Info in St. Petersburg: available here. How to log in Login to your personal account Kvartplata.Info (SUE VTsKP Housing Economy): lk.kvartplata.info.

The website Kvartplata.info is the official resource of the State Unitary Enterprise All-Russian Central Communal Enterprise “Housing Economy”. The organization specializes in interaction and settlements with enterprises in the housing and communal services sector. Over the course of three decades of work in the segment, the company has been developing, implementing and improving new, effective schemes for dealing with various situations in the context of constantly changing legislative norms in the housing and communal services sector:

  1. Development of the necessary software.
  2. Optimization of payment collection processes from the population.
  3. Generation of invoices with subsequent printing.
  4. Solving problems directly related to paying for utilities.

Rent info personal account

To take advantage of the full range of advantages and useful functions of the site, the management organization needs to create a personal account for one or more employees. To create an account in the name of the site administration, you need to send a corresponding request on behalf of the organization. The number of accounts per enterprise or company is not limited. Information for working with your personal account is transmitted in encrypted form. To receive it, you need the digital signature of an employee of the organization that sent the registration request.

Kvartplata.info meter readings

In accordance with the rules for entering readings read from metering devices, the received data is filled out on the reverse side of the “Invoice-Notification” document. Current readings should be entered in the dedicated fields, but only for those numbers of metering devices and services for them that are printed on the appropriate form.

Regardless of the month of payment, only current readings must be entered in the form. At the time of payment, readings are accepted only for the month in which payment is made. There is no need to indicate the actual volume of consumption, as well as the values ​​of previous periods.

KvartplataRoom

This section of the site provides detailed information on paying for utilities and housing. Here is just a small list of available information:

  1. How to protect your rights when paying for utilities.
  2. What subscribers should receive and can demand for their money.
  3. How to pay utility bills correctly.
  4. How a utility bill is formed and what it means.

Today, ordinary citizens, representatives of public organizations, human rights activists and lawyers, as well as employees of enterprises in other related areas, take an active position in matters of filling the portal.

Advice from Sravni.ru: Information on the latest innovations in the housing and communal services sector is always available on the Kvatrplata.info portal. Information is presented in a simple and understandable format. Anyone who does not know how to pay the changed tariff, fill out a new form, or what to do in case of overpayment for services received will receive answers to their questions. Kvartplata.info is your compass in the world of housing and communal services reforms and constantly changing utility tariffs.

Due to the fact that the "Rent" website has completely changed the interface, the appearance of its page has changed, the previously written article dated 12/18/10 was rewritten here on 02/06/18

Only recipients of pink receipts can use the service.
Go to the "Kvartplata" website by clicking on this link: https://kvartplata.info/

The website page “Paying bills for housing and utilities” will open.

There are two options for using the service.
You can pay for services online without registration.
To do this, fill in the white stripes of the fields: enter your personal account number in the upper stripe, click on the arrow in the lower left stripe and select the month of payment, in the lower right stripe click on the arrow and select the year.
The personal account number can be taken from the receipt for payment of utilities.
Next, click the “Proceed to Payment” button.
A window will open in which you must fill in all the fields.

If you intend to constantly take readings of water meters or pay bills for water consumption via the Internet, it is better to immediately register on the Kvartplata website.
To do this, at the very top of the Main page in the right corner, click the “Registration” link.

A window will open in which you must fill in all the fields and click the “Register” button.
Enter your email address; registration notifications and hints in case of a forgotten password will be sent to it.
Create and enter your password. The password should not be obvious, but easy to remember. You can use both letters and numbers in the password. It is not advisable to use a space. The password must be entered twice to eliminate possible typing errors.

If you are already registered on the Kvartplata website, on the Home page, click on the “Login” link at the top right

The website page “Login to your personal account” will open.
Enter your email address and password, click the "Login" button

The "Account Information" page will open.

This page contains all your details and the amount to be paid.

If you click the "Show receipt" button, you can see a breakdown of all charges.
If you click the "Download to PDF" button, you can save the pink receipt file on your computer.
It also offers a method of paying by credit card via the Internet after clicking the “Pay online” button.

In order to enter new meter readings for the next month, in the “Account Information” window, click “Enter meter readings” at the top right.
A page will open for filling in the readings of all water meters.
Enter new meter readings and, unlike a paper receipt, there is no need to enter zeros before the meter reading. For example, if you write down the meter reading “00572” on a paper receipt, then in electronic form you just need to enter “572”.
After filling out, click the “Save changes” button at the bottom of the page.

I draw your attention to the fact that the website “https://kvartplata.info/” has a lot of useful information about housing and communal services.

I also recommend registering on the forum of this site, which contains many questions and answers on various issues, and fairly qualified specialists answer the questions; this is of great benefit.

Please do not write comments about possible temporary disruptions in the operation of the “Rent” website, since it does not belong to me and I cannot influence its operation in any way.

Primary meter readings must be provided to the management company servicing your home. Therefore, after installing the metering devices, transfer the values ​​once to the management company or MFC, and then enter them through the website. The recommended period for transmitting meter information is from the 15th of the current month to the 3rd of the next month. If you missed the time and submitted data later, they will be taken into account in the accruals in the subsequent calculation interval.

We would like to draw your attention to the fact that this opportunity may not be available in different regions. To check availability in your location, open the website gosuslugi.ru and go to the service catalog (don't forget to indicate your region). Find the category “Apartment, construction and land” there and click on the full list of services in this category.

In our instructions we will consider, as an example, the transmission of meter readings for residents of the city of Moscow.

Moscow residents can submit meter readings on the website mos.ru/services/catalog/popular. Open this address and you will find yourself on the page of the most popular government services. To enter the site, you can use the login and password from the all-Russian portal of public services. Naturally, among the most popular there is also the one we need, but if for some reason it is not there, then we go to the category “Housing, housing and communal services, yard” and find the items there:

  • Receiving readings from water meters
  • Taking readings and paying for electricity

Click on the first one and you will be taken to a page describing the terms of service. Transmission of meter readings must be carried out from the 15th of the current month to the 3rd of the next month inclusive. To start transferring readings, click on the “receive service” button.


In the first step, you need to enter the payer code and apartment number.


If you do not remember your payer code, you can look it up on your receipt.


After that, click on the “Continue” button and go to the second step. On the page that opens, you can see data for the past three months and for the current one. Here you need to enter your meter readings. Please note that if you do not have information on any meter, then its verification period has expired and you must call a specialist. Meter information can be viewed by clicking on the question mark next to the meter title.

After sending the readings, you should see a message that the meter readings have been accepted by the system.

Please note that if you have just installed the meter, then first you need to record the initial readings of the device. To do this, you also need to call a specialist to your home. Your readings should not differ greatly from the norm of water consumption per person, which is 11.68 cubic meters per month (6.9 cubic meters of cold water and 4.7 cubic meters of hot water). If you notice a strong difference, then most likely you rewrote the data incorrectly.

How to rewrite readings from instruments

If you notice a difference in the meter readings or doubt the accuracy of the recorded values, check them using the following recommendations:

  • You can determine which meter belongs to cold water and which to hot water by touching the pipe (with hot water the pipe will be warm).
  • The cold water meter is usually blue and the hot water meter is red
  • The first 5 digits of the meter show the consumption in cubic meters, and the last 3 in liters


Now return to the service catalog and click on the item “Taking readings and paying for electricity.” Click on the “Get service” button and a similar page will open in front of you, where you need to enter your personal account number and counter number.


Enter your readings and submit them. As you can see, this method of transmitting meter readings is very simple and can be used at any time of the day.

When to send meter readings

It is important to send data on water consumption for the current period from the 15th of this month to the 3rd of the future. If you enter information earlier or later than the deadline, it will only be taken into account in a future period.

Existing restrictions when submitting information about water

There are some restrictions for entering water meter readings through State Services:

  • it is important to further clarify information about the availability of the ability to enter information about water in your city/region;
  • only individuals can submit water data through State Services;
  • You cannot enter information if a new meter has just been installed (in this case, before you start submitting readings, you must invite a specialist to take the primary data);
  • It is prohibited to enter readings online if you have submitted water data in other ways within 3 months (you can resume the ability to use the service through the State Services Center);
  • you can skip the transmission of readings, but no more than 2 times - data for the missed months will be accepted in the next period;
  • testimony less verified and those entered in the previous month will not be accepted;
  • Only numbers and separators (period or comma) are allowed to be entered in the “Indications” field. It is important to enter no more than seven digits before the separating sign, and no more than three digits after the sign;
  • The information sent should not significantly exceed the water consumption standards. Currently, the rate of water consumption per citizen is no more than 11.68 cubic meters per month (of which 6.9 cubic meters of cold water and 4.7 cubic meters of hot water).

Possible inaccuracies when sending information about meters

When entering water meter readings through State Services, the following errors sometimes occur:

  1. If the program cannot find your payer code, you will need to visit the nearest government services center to clarify the correct payer code. Addresses of public service centers are presented at the link pgu.mos.ru/ru/md/;
  2. If the water meter information was entered incorrectly, the portal user has the opportunity to delete it and re-enter it. To do this, you need to click the “X” icon. You can delete entered data only for the current month within 24 hours after submission.

It is important to note that the payer cannot edit the data entered by an employee of the organization providing water supply services.

List of required information

  • Payer code (payer code can be found in the upper right corner on the Unified Payment Document receipt intended for payment of housing and communal services)
  • Apartment number
  • Water consumption readings (water consumption units in cubic meters (m3))

The fields for entering meter readings have the following restrictions:

  • You cannot enter readings if you have a new meter installed. In this case, you need to contact the State Property Management Committee of your area / management organization servicing your home to transfer documentation and make initial statements
  • You cannot submit readings if you have not submitted readings through the Portal in the last 3 months. To resume the possibility of transmitting testimony, you must contact the State Public Institution of the IS/MFC of your area
  • It is possible to miss the transmission of readings, but not more than 2 months. Indications for missed months will be taken into account in the next billing period
  • Indications entered outside the recommended period (from the 15th of the current month to the 3rd of the next month inclusive) are not taken into account when calculating accruals for the current period. In this case, the readings are taken into account in the next billing period
  • You cannot enter readings less than the verification readings (you can see the verification readings under the “?” sign opposite the meter name)
  • You cannot enter readings less than the previous reading.
  • You can enter only numbers and a separator character (period or comma), up to seven whole characters and three decimal places
  • The entered reading should not be several times higher than the standard (water consumption standard per person is 11.68 m3/month: 6.935 m3/month – cold water, 4.745 m3/month – hot water)

Submit meter readings for electricity gas water | Saint Petersburg

Submit water meter readings in St. Petersburg. Step 1

Below is the form of the website “Rent-info”, click on the button. It is located on the right side of the site, at the top. After this, you will be redirected to the page for submitting meter readings.

Please note: readings for the current month must be submitted before the 25th. And only recipients of “pink” receipts for housing and communal services can use the service.

Submit water meter readings in St. Petersburg. Step 2

If you have never used this service before, click “Registration” at the top of the form.

Fill out the form that opens:

The personal account number can be taken from the receipt for payment of utilities.

Fill in the details of the responsible tenant - full name, address, date of birth.

Enter your email address; registration notifications and hints in case of a forgotten password will be sent to it.

Enter your security question and answer. You may need them to recover a forgotten password. The security question should be such that the answer to it is simple for you, but unknown to strangers. For example, a question such as mother's maiden name is suggested, but you can come up with any other question, for example, a friend's last name, favorite city, etc.

Create and enter your password. The password should not be obvious, but easy to remember. You can use both letters and numbers in your password. It is not advisable to use a space. The password must be entered twice to eliminate possible typing errors.

Click the “Continue” button at the bottom of the page and proceed to entering meter readings.

If you are already registered on this site, enter your personal account number and password and click the “Login” button

Submit water meter readings in St. Petersburg. Step 3

On the page “Form for entering meter readings” will list the meters installed in your apartment and in each line the previous indicators will be indicated and next to them there will be empty fields for entering new indicators.

Enter new meter readings, and unlike a paper receipt, there is no need to enter zeros before the meter reading. For example, if you write down the meter reading “00572” on a paper receipt, then in electronic form you just need to enter “572”

After you enter the counters, click the Continue button. This completes the entry of readings.

At the top of the page that opens, click “Log out”

For general information to the consumer:

Today, almost everyone has electricity, gas, hot and cold water meters installed in their apartment, private house or office. But many consumers of these resources don’t even think about why they need to submit readings to their service organization every month and what will happen if they stop submitting readings.
Since April 2013, changes to the rules for the provision of utility services have come into force. Now the consumer does not have a strict obligation to transfer meter readings monthly to the service organization and does so at will. But it should be noted: despite the fact that the consumer is not obliged to do this, there are a number of reasons that determine the benefit of this procedure to the consumer himself. Let's consider the main ones:

  • If the tenant does not provide meter readings to the service organization for more than six months, then the payment center of this organization will calculate the cost of the consumed resource based on consumption standards. And this will inevitably lead to increased consumer costs. It should be emphasized that the responsibilities of the service company include periodically checking the status of the citizen’s meters and checking the accuracy of the readings taken. Such inspection should be carried out at least once every six months.
  • Let’s assume that many residents of an apartment building have stopped making depositions, in this case there is a high probability that when calculating the volume of consumed resources for general house needs, incorrect data will be taken into account, as a result of which the volume of common house needs will be overestimated. In this case, because of those who do not submit testimony, residents who regularly submit testimony suffer. The entire unaccounted volume of resources is distributed evenly to all residents of the house and the amount of payment in the receipt for expenses both in the apartment and in common areas can increase by one and a half or even two times.

In recent years, the procedure for transmitting meter readings has been simplified as much as possible. Now there is no need to go to the office. This can be done by sending a letter with the necessary information to the email address of the service organization, providing data by calling a multi-channel phone or entering readings via the Internet by filling out special forms. You can submit readings from metering devices, including the St. Petersburg water meter, on our website, where you can choose any of the implemented methods to do this. To do this, you need to select your city in the main menu, a page with tabs will open in front of you: electricity meter readings, gas meter readings, water meter readings. On each of these tabs you will find information about ways to transfer readings to the service organization of your home in the form of special forms for entering readings (the form may be available after registering in your personal account, the login and registration form in the consumer’s personal account will be located on the same page ), multiline phone numbers and email addresses.

To correctly take readings from your meters, instructions are posted on our website:

  • How to correctly take electricity meter readings -
  • How to correctly take gas meter readings -
  • How to correctly take water meter readings -

If you find an error or have additional information or suggestions for us, you can contact us through the section

Residents of St. Petersburg are among the “lucky ones” who do not have to call the housing office every month and check their water meters. Everything can be done via the Internet.

Late payment of utility bills can lead to big troubles. If, by law, you cannot be deprived of cold water, then public utilities in St. Petersburg have the right to turn off the unpaid hot water supply. Moreover, now there are ways by which this can be done in one apartment.

Water utility workers have the right to apply a similar measure if the debt reaches an amount equal to three monthly standard indicators. However, even less debt has consequences. Various administrative measures are applied to defaulters: from fines and penalties, to seizure of property, and in some cases even eviction.

Therefore, the need to deposit funds on time is not disputed. But this often takes quite a lot of time, and if you do not live in an apartment or rent it out, the task becomes more complicated - you not only have to stand in line at the bank or look for a terminal that accepts payments, but also regularly travel to pick up bills sent. Therefore, many pay for services without leaving home - through their own computer connected to the Internet.

But not everyone knows that you can transmit water meter readings through your personal account. In St. Petersburg there are two options to take advantage of this opportunity:

  • through the utility website;
  • on the website of the State Unitary Enterprise "Vodokanal of St. Petersburg".

How to transfer data via kvartplata.info

kvartplata.info - the official website of the All-Russian Central Communal Enterprise "Housing", which has a section specifically designed for transmitting meter readings via the Internet. In order to take advantage of this opportunity, you must register and fill out a form.

Then everything is more or less clear; you will receive a form to fill out at the specified email address. You should copy your personal account number from the receipt and be sure to fill in your full name and date of birth. A registration message, data for accessing your personal account and hints if you have lost your password will be sent to the specified email. To restore it, you will need to answer a security question.

After filling out the form, you can go to the next page, where water meter readings are entered in the appropriate columns. To subsequently enter your personal account, enter your password and personal account number.

The next step is to enter water meter readings. On the page you will see all the water meters you have, the previously indicated meter readings, and fields for entering new numbers.


To correctly transmit readings, you need to enter data only for meters that are registered in your apartment. It should be borne in mind that if a household has premises that are owned and those that are provided as social rent, meter readings are submitted by their residents separately.

The information submitted does not depend on the month in which it is entered - the current indicators are printed. At the same time, unlike paper receipts, zeros appearing in front of other numbers are not entered in your personal account. You must submit your readings online by the 25th of the month. After filling out the fields and clicking the “Continue” button, the data is saved and you receive an invoice for payment indicating the amount paid.

Payment can be made immediately, from a bank card, or, without opening an account, using the service Yandex money.

How to transfer readings to Vodokanal of St. Petersburg

You can also transfer data and pay for water supply services using the St. Petersburg Vodokanal website. Registration is also required here, but it is a little more complicated than on “ Rent-info" To be able to send water meter readings via the Internet, you need, again, to log into your personal account.


There you can download a letter template to fill out.


The completed application must be sent to: and wait for a notification that the password is ready. But you can only get the password in person, in St. Petersburg, on Komsomol Street, 19, lit. A. In this case, you are required to have a document confirming your identity and a completed application letter (the same as the one sent via the Internet).

After receiving the password, you get full access to your personal account, where you can transfer water consumption data, find out the existence of debt, and receive invoices for payment. You can pay for water utility services either from a bank card through Internet banking or through electronic payment systems.