How is a tour package paid for? Payment Methods

Attention! Payment is made according to the booking sheet/preliminary confirmation/non-cash account and upon concluding an agreement for the sale of tourism services.

Payment rules:

  • The cost of the tour is calculated at the Company’s own established rate.
  • The minimum prepayment amount for the tour is no less than 20% (for tours with train transfer and bus from Moscow) or 50% (for tours with air travel) of the total cost of the tour, unless otherwise provided by the terms of special promotions that are announced on the website. Prepayment must be made within 3 banking days after receiving the “confirmed” / “pre-confirmation” status, unless otherwise agreed.
  • Full payment for the tour is 25 days before departure (by bus from Moscow, by train) or 40 days (tours with air travel).
  • Payment for the tour can be divided into no more than two parts: prepayment (unless otherwise provided by the terms of special promotions that are announced on the website) and additional payment.
  • Subsequent surcharges are made at the exchange rate on the day the surcharge is made.
  • In case of cancellation of the trip earlier than 40 days (50 days from December 25 to January 10) before the start of the tour, the company retains the minimum actual costs incurred in the amount of 10 USD. from every tourist.
  • Information about the actual costs incurred and withheld by the Company when canceling a trip is indicated in clause 6.4. Agreement on the sale of a tourism product or booking sheet/preliminary confirmation. Actual costs incurred (FPC) are calculated at the rate of the last payment, if the amount of the FPC does not exceed the amount of the last payment for the tour package. If the amount of the Federal Fund in cu. exceeds the amount of the last payment for the tour, then in this case the FPF is calculated at the rate of the larger payment for the tour package.
  • In case of cancellation of the trip by agreement of the parties, the Company undertakes to return the funds no later than 15 calendar days from the date of termination of the contract. Refunds are made on the basis of a personal application indicating the last name, first name, patronymic, and bank details (bank name, current account, correspondent account, BIC). A scanned, signed personal statement must be sent by e-mail to:

Payment for the order for the purchase of tours is carried out using bank cards Visa, Visa Electron, MasterCard, Maestro of the international payment systems Visa International, MasterCard International. Payment by bank card is made through the processing center of Tinkoff Bank. To pay, you will be redirected to the bank's secure payment page, where you will need to enter your card details to pay for the order. After successful payment, an electronic receipt with the necessary information about the order made and payment method will be sent to your email address.

When paying for your order, enter the following bank card details:

  1. first and last name of the bank card holder,
  2. card number and expiration date,
  3. three-digit code (CVV2 or CVC2). For clarification about the features of paying with your bank card on the Internet, and the reasons for refusal of payment, you must first contact the support service of your bank.

Security guarantees:

Processing security is confirmed by the payment card industry data security standard PCI DSS certificate. The reliability of the service is ensured by an intelligent system for monitoring fraudulent transactions and the use of 3D Secure, a modern technology for ensuring the security of Internet payments.

Your card details are entered on a special secure payment page. Information is transferred to the processing center using SSL encryption technology. Further transfer of information is carried out through closed banking channels that have the highest level of reliability. The bank does not transfer your card details to the store or other third parties.

If your card supports 3D Secure technology, in order to make a payment, you will need to undergo additional user verification at the issuing bank (the bank that issued this card). To do this, you will be directed to the page of the bank that issued your card. The type of verification depends on the bank - as a rule, this is an additional password that is sent to you via SMS, a variable code card, or other methods.

Cash payment

If you would like to pay for your order in cash, you can do so at any of our sales offices. Submit a request for a tour from the tour search system and our specialist will contact you shortly to discuss the details of the reservation and payment for your order. Next comes the process of registering a tour, as in a regular travel agency.

1. PAYMENT FOR THE TOURPlease note that the service of booking a tour without prepayment is available only to our regular clients, as well as to clients who have an open deposit of at least 10,000 rubles. In other cases, to book a tour you must make an advance payment of at least 20% of the tour cost. Payment for tours with departure less than 3 days in advance is paid in the amount of 100%. You can pay for the tour in the following ways convenient for you:


1.1. INSTANT PAYMENT VIA THE INTERNET WITH A BANK CARD ON THE SITE website

This is the fastest and most reliable way to book and pay for a tour, especially for last minute tours. Taking into account the fact that we receive notification of payment instantly, we will be able to book tours for you with departure in the next 2-3 days. Each travel agency that enters into an agreement with a bank to accept bank cards (Internet acquiring) is carefully checked by the bank’s security service, which for you is an additional guarantee of the safety of purchasing a tour on the website HIPTOUR. RU.

Commission when paying by cards on the website HIPTOUR. RU is 0%.

Payment for orders for the purchase of tours is carried out using bank cards Visa, VisaElectron, MasterCard, Maestro of the international payment systems VisaInternational, MasterCardInternational, AmericanExpress.

IMPORTANT: If the basic conditions of the tour (hotel, airfare) are not confirmed by our partner, we will offer you alternative options or fully refund your money to your bank account without deducting commissions.

Payment by bank cards of international payment systems Visa and MasterCard is provided by the PayOnline processing center.

Processing of the received confidential client data (card details, registration data, etc.) is carried out at the processing center.

Thus, no one, not even the seller, can obtain the client’s personal and banking data, including information about his purchases made in other stores.

To pay by credit card, you must enter information in the following fields:

Select the type of payment system (Visa, MasterCard);

Indicate the card number (16 digits on the front side of the card);

Enter the CVC / CVV number*, which is printed on the back of the card;

Cardholder's first and last name (exactly as they are written on the front of the card);

The validity period of the card, which is written on the front side of your card.

The CVC/CVV number is the three digits located on the back of the card, on the signature strip.

The PayOnline system has a PCI DSS (Payment Card Industry Data Security Standard) certificate according to standard version 2.0. The PCI DSS Level 1 certificate allows the processing center to conduct more than 6 million transactions per year. SSL (Secure Sockets Layer) - All information exchange between the e-commerce enterprise and PayOnline is carried out over secure channels using the HTTPS protocol. This protocol is based on authentication of interacting parties and data encryption using symmetric and asymmetric algorithms.

PayOnline is the official service provider of Visa and MasterCard. If you encounter any difficulties during the payment process by bank card, please contact the managers of the PayOnline processing center by phone 8-800-7000-729 (toll-free in Russia) or by e-mail [email protected].

PayOnline support service is available 24 hours * 7 days a week

1.2. CASH THROUGH THE CASH OFFICES OF RUSSIAN BANKS / BANK TRANSFER

Payment is made at any bank convenient for you, based on the issued invoice.

An invoice for payment can be received from your Personal Account or by email.

Please note that the commission for payment of services is set by each bank independently. Please check the amount of the commission with bank employees.

The commission for paying by bank transfer ranges from 1.5 to 3%.

OUR DETAILS:

Name

Parusa LLC

INN/KPP

7720710751 / 771001001

OGRN

1117746152930

Legal and actual address

125009, Moscow, Strastnoy Boulevard, building 6, building 1, office 301

r/s

40702810400000013360

Bank

OJSC Promsvyazbank, Moscow

BIC

044525555

short-form

30101810400000000555

1.3 CASH IN THE OFFICE

When paying at the office, you need to have a Russian passport and, if possible, foreign passports of all tourists. After concluding the contract, the manager will accept payment and give you all the necessary documents.

OFFICE HOURS: