Balance of children's card by phone. Children's and preschool cards: receipt, use, balance

There are many social programs in St. Petersburg aimed at supporting low-income and young families with children. One of these programs is a social children's card. All kinds of federal and regional benefits are paid to a special plastic card. Plastic cards are serviced by the financial organization Bank St. Petersburg. Citizens have been using this program since 2004. But this product works differently than a typical bank card. It can only be used in a limited number of stores to purchase goods from a certain category. Due to the limited functionality, confusion arises and not everyone understands where and how to use it and how to find out the balance of a child’s card.

Who is given the children's card?

Families in which a child was recently born have the right to this benefit in St. Petersburg. On the occasion of the birth of a baby, the card receives a payment from the governor, plus several additional benefits. A card is issued after the parents of a child no older than one and a half years apply to the competent authorities. Registration takes one month from the date of submission of the full package of documents.

Parents receive on their card account:

  • compensation on the occasion of the birth of a baby;
  • regular allowance;
  • special benefit for families where the child, one or both parents are disabled.

Documents are provided by parents to the MFC or the social protection department. The application can also be left on the government services website. When completing a remote application, you must send scans of documents.

The list of documents includes:

  • passport with registration;
  • birth certificate (children);
  • document with the child's registration;
  • marriage or divorce certificate.

In some cases, the institution may ask for a certificate confirming the fact of registration for pregnancy.

Approximate date of crediting funds to the card

No official document specifies the dates for the funds to be credited, but most often they arrive on the first or last working days of each month. The bank transfers the money almost as soon as it receives it. Delays are possible only on the side of the budget organization.

Ways to check balance

Thanks to the technical capabilities of Bank St. Petersburg, cardholders find out the balance of funds in the account at any time. You can perform the operation in several ways:

  1. Via Internet Banking. The most convenient and affordable way. The service is activated free of charge. Balance information is available in the user’s personal account on the bank’s website. Owners of modern gadgets with Internet access have the opportunity to monitor their balance from anywhere. In addition, online banking offers users many other options. In your personal account, you can not only check the balance of your child’s card, but also get acquainted with the list of recently performed transactions, set a block, reset the amount incorrect entries PIN
  2. Through an ATM.
  3. Using alerts. The information will be sent by email or SMS.
  4. By contacting the office of a financial institution. In addition to providing information about the balance on the card, upon request of the cardholder, a paper statement is provided for all transactions: amounts of debits and credits, types of transactions, dates of their completion, fees, code numbers of ATMs and other devices that accepted the card, payment numbers, bank details. If there is a discrepancy between the data in the statements and the actual information on transactions performed, the client has the right to submit a written complaint to the bank application.
  5. Using an automatic informant. To obtain information, the client calls the bank's hotline.
  6. By check. After paying for the goods by card, the client is given a receipt. It has a section with balance information called “Available Balance.”

Bottom line

Of all the methods presented above, Internet banking seems to be the most convenient and accessible. The client will receive the most detailed information about his card by contacting a branch of a financial institution. Other methods of checking your balance (ATM, information on the receipt and alerts) are no less convenient, but only inform you about the current situation.

The Moskvenok card allows schoolchildren and parents in the Moscow region to use an electronic key to access some school services. The program under which the card is issued is called “Pass and Meal.” Accordingly, with the help of a plastic carrier, a student can enter and leave educational institutions, as well as pay for school meals during the educational process. Parents, in turn, have a unique opportunity to check when their child attended and left educational institutions, as well as control his expenses in the school canteen and buffet.

In order to fully use the card as a means of payment, you will need to top up your account. Further, the child can either purchase food from the school buffet or canteen, or pay for lunch. In general, plastic provides various opportunities for parents and students, the card is simple and affordable, and can be issued for free. Among other things, at the request of parents, you can purchase electronic gadgets, for example, a keychain or bracelet, which will completely replace the plastic carrier. However, the card appeared not so long ago, so some parents may ask various questions. In this article we will answer one of them, namely, how to check the balance of the Moskvenok card.

What is a personal account and how to check it

Each student, as soon as he enters educational institutions, is assigned an individual personal account. It is with him that he will manage the future in order to pay for school meals. This account will need to be replenished regularly by any available means. You can check the card balance only using the student’s individual personal account number.

It is worth paying special attention to the fact that the plastic card number and the student’s personal account are two different details related to each other. But you only need to make payments and check the balance using the student’s personal account.

How to find out your card balance through your personal account

Let's look at how to find out the balance of the Moskvenok card through the official portal. Here's a step-by-step guide:

  • open the link http://moskvenok.mos.ru;
  • in the upper left corner find the icon for logging into your personal account;
  • enter your username and password and open a personal account;
  • In the menu, find the “Balance” button.

Please note that using a similar scheme, you can check the necessary information on the official website https://www.mos.ru.

other methods

Not all parents use their personal account, so the program provides other ways to check their balance. For example, it will be possible to write a corresponding application at school and activate the information service. The instructions will look quite simple: to do this, you will need to visit a school or college and contact the employee who is responsible for the implementation of the “Food Pass” program. Then you should declare your desire to connect information. After this, a corresponding letter will be sent to the parents’ email address, which will indicate not only the balance of the child’s personal account, but also his expenses, as well as the time of entry and exit to school.

Please note that on the official website of the Moscow Mayor it will be possible to set up an alert system that will send out the “Threshold value of the personal account balance”. You will only need to indicate the minimum amount, after which you will receive a corresponding message.

You can view the balance of the Moskvenok card in various ways, but the most practical is to connect information. Using it, you can find out how much money is left in the child’s account and receive other notifications, in particular, about the child’s entry onto the school grounds. Among other things, it is advisable to register your personal account on the Moscow City Hall website and use the services within the program remotely.