Homecredit personal account. Home Credit Bank: personal account

Internet banking from Home Credit allows you to manage accounts and transactions at any time. With its help, existing bank clients can control payments, study the schedule of incoming and outgoing funds, pay utilities, fines, Internet, transfer money to a bank account or card, and much more.


Home Credit Bank clients appreciate the convenience of the service: now they can repay their loans and keep track of their open ones without leaving home.

Registration in your personal account

The Internet banking service is available to existing owners of a deposit, loan, debit or credit card Home Credit.

Do you want to become a bank client?
Contact the nearest branch with a passport of a citizen of the Russian Federation.

Are you a bank product holder?
Call the contact number +7 495 785-82-22 to connect your personal account. On the hotline, you need to identify the client by answering a series of questions from the operator.

Please note: during verification, personal data may be specified, for example, contract/card number, passport data or code word. Upon successful completion of the procedure, the employee will provide a login for authorization into your personal account.

Login to Home Credit personal online banking account

To log in to your personal account, click “Login”. After that, select the desired option:

In the window that appears, enter your username and password. Internet banking uses a standard client identification procedure. To increase the security of your data, we recommend:

  • install an antivirus program on your smartphone, tablet or computer;
  • do not click on suspicious links that indirectly indicate a connection with a bank/payment systems;
  • when changing your phone number, notify the bank in a timely manner to adjust the agreement;
  • Do not share CVC/CVV cards, personal account passwords and one-time SMS confirmation codes with anyone.

Features of the Home Credit account

After logging in, the client has access to the following types of services and operations:

  • control of movements of funds in the account;
  • bank and interbank transfers;
  • online application for a loan or credit card;
  • setting up regular auto payments;
  • payment for housing and communal services, cable and satellite television, Internet;
  • payments without commission for traffic police fines, state duties, taxes;
  • opening deposits;
  • replenishment of cards;
  • blocking the card if lost;
  • connecting and deactivating SMS information services.

Login to My Credit by date of birth and phone number

Owners of consumer loans have access to a service for monitoring loan transactions at the bank. Login is carried out using the user's date of birth and phone number.
In your My Credit personal account you can:

  • obtain information about the number and amount of payments, repayment terms;
  • make loan payments with a debit card online;
  • take out a new loan on favorable terms for regular customers.

Frequently asked questions and answers

How to change the password in your Home Credit personal account?
To change personal data, find the “Settings” button in the service menu. Select “Change Password” from the list provided. After entering the new and old passwords, click “Save Changes” to confirm.

Is it possible to top up a mobile phone account via Internet banking?
Can. To do this, go to the “Payments” section, click “Create” and select the required item (mobile phone payment). Then find the required operator in the drop-down list, enter the amount and make the payment following the instructions of the system.

Where can I find out my card account details?
Go to the “Products” page in your personal account and scroll to “Show details”

How to disable Mobile Banking?
Find the “Settings” section in the menu and go to the “Mobile Bank” subsection. There you can manage the service and disable it.

The payment did not arrive. How can I view my payment history?
In Internet Banking, select “Payment History” and check by date or details whether the required payment is there. If there is no payment, please call the hotline +7 495 785-82-22 to solve the problem.

I have a Credit Account. Can I use it to transfer money to other people?
Unfortunately no. The credit account is used to obtain information about a credit card or loan, check account movements and pay the loan. For other operations there is the Home Credit Internet Bank service.

Any questions? Can't log into your personal account?
Contact our one-stop support team by phone +7 495 785-82-22 or the nearest bank branch to submit an application on the required issue.


Home Credit Bank was founded in 1997 in Amsterdam, and today has offices in eleven countries. The main direction is consumer credit.

To log in, you need to go to the official website homecredit.ru and click “LOGIN” at the top right. Home Credit Bank has two types of personal account:

  1. "My credit"
  2. "Internet bank".

My loan is designed to control your loan, where you can see all the information about the loan, its balances, the amount and the date of the next replenishment. Internet banking is a personal account where the client can manage funds from his deposit or card, make transfers, pay a loan or all possible payments.

Home Credit: log in by phone number and date of birth

If you have a loan from Home Credit Bank and you are interested in all the information on the loan, then go to your personal account “My Loan”. Login is carried out from the main site, log in and then follow the My Credit link (https://mycredit.homecredit.ru/mycreditweb/Account/Login?ReturnUrl=%2fmycreditweb%2f#/). Next you will be taken to the login window, the picture of which is located below. To log in, enter the following information:

  1. Enter the mobile phone number that was specified in the loan agreement
  2. Enter the date of birth of the client for whom the loan was issued
  3. Enter the code from the picture, usually it is 5 digits.
  4. Next, use the sent code to confirm your identity.

Login to your Home Credit personal account by number and date of birth

You are taken to your personal account, where you can control everything, by what date the payment must be made, how much you need to deposit, the payment schedule, etc.

The main activity of a commercial bank is aimed at providing consumer loans to individuals. Popularity among customers is associated not only with favorable tariff offers, but also with the use of unique software capabilities. “My loan”, login by phone number with additional security - an expansion of the functionality for managing loan offers, available to all bank clients. A subscription to the service is included in the basic service, making it affordable for everyday use.

In this material, we will look at the browser version of the “My Credit” service and its analogue for smartphones, define the key functionality and possibilities for using the service in everyday work.

You can through the official website of the bank from the loan offers section. You will be redirected to the login page where you need to enter:

  • mobile phone number specified when concluding an official loan agreement. This number will act as a unique identifier – login;
  • date of birth – a method of additional verification of account ownership. Entry is made in the generally accepted form - day, month and year;
  • the combination of characters displayed on the watermark. This item acts as protection against attackers trying to gain access to your funds by programmatically guessing passwords.

If everything is done correctly, an SMS message with the appropriate code will be sent to your mobile phone number, which must be entered in the form provided. Be careful, this combination is temporary; if there is a long pause, you may need to request the code again.

The computer and mobile versions of the credit account use identification by phone number, which makes logging into the system and subsequent performance of necessary operations quick. We will separately consider the functionality of the browser and mobile versions.

“My Credit” Home Bank: login by date of birth

The easiest way to access management of your loan offer is to log into the browser version of the loan account. Each new session will require re-authorization by entering the information sent in the SMS message.

  1. monitoring of credit card balances with the ability to order a full statement of expenses and credits;
  2. displaying a full diagram showing the percentage of the repaid loan and the remaining debt;
  3. payment schedule, which displays invoices already paid or prepared for payment;
  4. gaining access to a special payment service, where you can replenish the balance of the required account in just a few clicks in any convenient way.

The development of the service does not stand still. Software innovations are in high demand among bank clients, which makes their further improvement necessary. The intuitive interface will not create difficulties when working with the system, even for novice users of personal computers. When applying for a credit card, the operator must tell you about the possibility of free use of the control panel, available at the permanent address mycredit.homecredit.ru

“My Credit” personal account: for phones

Owners of smartphones running Android, iOS and Windows Phone operating systems can install offers from official stores in just a few clicks. The program is not demanding on system resources and will function stably even on an outdated device. An analogue of the credit ru service from Home Credit Bank provides the full functionality of the browser version. Authorization follows an identical principle, only the SMS message is read and entered automatically, which simplifies the login process.

A clear interface and minimalistic design allows you to quickly navigate to the required section. The client can take advantage of the following functions:

  • viewing the current status of the loan, displaying the dates and amounts of upcoming payments. Information is displayed on a detailed information graphic;
  • credit cards are synchronized with the device, you can display monitoring of the balance on available cards directly on the home screen;
  • each deposit and debit of funds will be recorded in the form of a corresponding notification in the application, where you can order a detailed statement in just a few clicks;
  • an interactive map and database will show you the location of the nearest official ATMs and service points, which will help if you urgently need to withdraw cash;
  • Loan payment is also available in the mobile application. Specify a valid debit card from which money will be requested to be debited on a certain date;
  • a newsletter containing text about the latest innovations and updates of the company can be placed as a widget on the working window. Stay up to date with current promotions and benefit from using the My Loan mobile application.

Users are equally active in both browser and mobile versions. Payment transactions are now completed faster. The ability to synchronize the calendar and alert system with the mobile application allows you to stay up to date with the latest events and remember to pay your bill on time for the credit offer you are using. Free distribution, an increased level of security and official support from the developer make this application a priority for everyday use.

Home Credit Bank's personal account is an individual user page that allows you to monitor transactions on issued loans and open deposits 24/7, manage them at any time of the day and timely track the receipt of money into the account.

Logging into Home Credit Bank Internet banking is possible from any personal computer, mobile phone, tablet or other device connected to the Internet. There are no territorial restrictions - you can log in to the system at any time.

Note! Using the service is free. The credit institution does not charge any fees for authorization or for using the system.

How to log in to the service?

To enter “My personal account from Home Credit Bank”, you need to follow a few simple steps.

Instructions:

  1. Go to the credit institution’s portal (http www.homecredit.ru/), select your city from the list.
  2. Click on the link located in the upper right corner, “Login” (red rectangular banner).
  3. Enter the username and password you selected when connecting, and then click on the “Login” link under the data window.

After specifying your login and password, a verification SMS with a code is automatically sent to the number entered during registration. Enter it in the window that appears to complete your banking login. Now you have access to all the functionality of your Home Credit personal account.

How to register online banking?

The Home Credit personal account is registered for clients who apply for a loan, deposit or use another banking product at the branch. For example, if you receive a loan, the manager will independently fill out an application for registration of Internet banking.

Other connection methods:

  1. Through the support service (toll-free hotline number - 8-800-700-80-06). Contact a consultant and receive a TPIN code from him - it is assigned to each client for instant identification. The TPIN code is issued after the user answers all the consultant’s questions (passport information, date of birth, code word or phrase).
  2. Contact one of the representative offices of Home Credit Bank. Fill out an application form at one of our offices. The employee checks it for 1 minute, then issues a login and temporary password. After authorization, you must change the temporary password selected by the automated database to a permanent one (at the user’s discretion).
  3. Via the official Home Credit website. Go to the Internet banking section, and then click on the “Get login and password” link. In the window that appears, select the connection method offered by the service - by agreement identification number or card issued by the bank. The next step is to enter the verification characters, login and temporary password sent by phone number provided when signing the agreement.

Forgot to change your temporary password after using the service and have already closed your personal account? You will need to obtain authorization information again. Use any of the above methods for this.

System functionality and interface

After authorization in the system, the user opens an electronic panel containing banking products from Home Credit Bank. The central part displays the client’s personal information – type of service (credit/loan/deposit, etc.), balance and other information on the selected product.

On the right side of the main page, the user can track recent transactions on a debit or credit card. Each column will indicate the date of transfer of funds, the amount spent and the name of the store.

At the top of the personal account of Home Credit Bank there is a simple menu that allows you to quickly obtain information about banking products, make payments, submit a preliminary application for a loan, etc.

One of the most popular tabs among users is the section "Transfers and payments".

It consists of several sections - transfers (by card number, to another credit institution, between your accounts) and payment history.

Note! Credit (www mycredit cabinet ru) and personal (ib homecredit ru/ibs/login) cabinet are different services. The first is intended solely for monitoring the status of the loan.

Here you can create an online template for automatic payment, providing the following information:

  • payment details (for example, bank account or mobile phone number),
  • amount to transfer,
  • frequency of payment (or specific dates).

An excellent opportunity for the client to conveniently and quickly pay for housing and communal services, telephone communications, etc.