The most frequently asked questions from the tax hotline. Free telephone hotline of the tax inspectorate - Federal Tax Service contact center for consultation How to ask a question to the tax inspectorate online

The tax authorities of Russia exercise, first of all, control over the exact compliance with tax legislation and mandatory payments, the correctness and timely transfer of payments to the budget of the Russian Federation. In addition, every Russian citizen can contact the tax services by toll-free telephone. What are the most frequently asked questions from the Tax Service hotline? In order to answer this question, it is necessary to understand what the Federal Tax Service of Russia does.

Main functions and tasks

The Federal Tax Service hotline is available to everyone. In the form in which it exists today, it was transformed from the Ministry of the Russian Federation for Taxes and Duties in 2004.

The main tasks and functions performed by tax authorities are:

Tax authorities registration, legal and individual enterprises being created. All their further activities (reporting, timely calculation and deduction of taxes, changing the type of taxation, closing an enterprise, filing bankruptcy proceedings) are closely monitored by the regulatory tax authorities.

The Federal Tax Service carries out its activities itself, as well as through its bodies in the territories, directly cooperating with other executive authorities.

Contacts with the Federal Tax Service of Russia

In order to ask your questions, a free tax service hotline has been created. Tax service hotline number 8 800 2222-222.

The Russian Tax Service hotline is open on weekdays from Monday to Friday from 9 am. On Mondays and Wednesdays until 18:00, on Tuesdays and Thursdays - until 20:00, on Fridays - until 16:45.

If you want to find out the background information you are interested in, call the toll-free number 8 800 2222-222.

What is a free tax hotline? This means that any taxpayer can call the hotline for free from either a cell phone or a landline.

An approximate list of questions to which you will receive an answer by phone:

addresses and work schedule of central and territorial tax authorities;
hours of reception of citizens and its procedure;
how and within what timeframes applications or complaints from citizens are considered;
if you have submitted a request to any division of the Federal Tax Service of Russia, you can receive the registration number of your letter to which you applied, or of the territorial body to which it was forwarded for consideration;
addresses or reference telephone numbers of services that directly consider applications;
information that does not need to be collected, analyzed or summarized.

If you have questions about corruption in the tax authorities, there is a telephone number (trust line): +7 495 913-0070.

Web site

If you have any questions in the field of taxation, visit the Internet site of the Federal Tax Service at www.nalog.ru.

Help desk numbers can be found here.

A necessary and useful service is available on the website, namely: “Taxpayer Personal Account”. This service is provided in three sections:

for individuals, this makes it possible to:

individual entrepreneurs;
for legal entities, this makes it possible to:

obtain operational information about existing debts to the budget, overpayments, unclear payments, fines;
take your extract from the Unified State Register of Legal Entities;
take your extract from the Unified State Register of Real Estate;
send requests for reconciliation reports on taxes or fees, certificates of tax calculations;
send requests for details of calculations, whether unclear or erroneous payments;
initiate reconciliation of your calculations with the budget and send requests about this;
obtain data on the results of consideration of your applications or requests.

In order to be able to use the Internet service “Taxpayer Personal Account”, you must receive a registration card, which will contain your login and password. You can obtain a card at any regional inspection office. Obtaining another method of access - with the help of Unified Identification and Authorization operators, being present in person (post offices, MFCs and others).

If you have any questions about taxation, the work of tax inspectorates, or the procedure for receiving citizens, the Russian Tax Service hotline is at your service free of charge - 8 800 2222-222.

Select a category: All categories Registration / Taxpayer Identification Number Taxes for individuals Taxes for individual entrepreneurs Taxes for legal entities Submission of reports Payment of taxes and duties Debts Electronic Government services Codes and details Cash registers Inspectorate contacts Complaints and reviews Other

Is there a deadline for receiving a deduction when buying an apartment?

Hello!

There is no statute of limitations for obtaining a tax deduction, i.e. any real estate purchase transactions completed both last year and 5-10 years ago have the same rights to tax refund.

When returning for a long-term period of time, it should be taken into account that the refund is made from taxes paid over the past 3 years. Those. in your case, when submitting a declaration and processing documents, you will need 3-NDFL certificates from all places of work for the past 3 years: 2013, 2014, 2015. If the amount of compensation is more than for this period, then you will need to submit a declaration in subsequent years, until the full amount will be refunded.

14.03.2016

De-registering a car and paying taxes

Good afternoon

The tax office does not register vehicles, but receives information about the owners from the traffic police.

If you sold a car, but they continue to charge you tax on it, then the transaction was completed without deregistering the car, using a simple purchase and sale agreement, after which the new owner did not register the vehicle in accordance with the current rules within 10 days .

To correct this situation, you need to contact the traffic police at the place of registration with an application to deregister the car. You should have the following set of documents with you:

Vehicle registration certificate;
Sales and purchase agreement and its copy;
Receipt for payment of state duty (1050 rubles).

02.02.2016

What certificates are needed for personal income tax reimbursement during treatment?

Good afternoon

To receive a personal income tax deduction for treatment, you need to obtain a certificate in form 2-NDFL from all places of work during the year, if you already have it for January 2015, and in February you registered with the employment center, then you have other certificates it can not be. But if you worked at least one day in February, then you need to receive a new 2-NDFL from your former employer.

You can find a complete list of documents in the article:

However, we draw your attention to the fact that the tax office may require additional documents and it is advisable to clarify this with the Federal Tax Service at the place of registration by telephone or other means.

02.02.2016

How and where is individual entrepreneur registration carried out?

To register as an individual entrepreneur (IP), an individual must contact the tax office or multifunctional center (MFC) at the place of registration (residence).

To perform registration actions you must have with you:

passport (also a copy of it)
duty payment receipt
standard form application approved by the Federal Tax Service of Russia
copy of TIN Certificate (if available)

19.12.2015

Where to get a TIN when changing your place of registration

According to the general rules, a Certificate of Registration with the Tax Authority (TIN) is obtained from the tax office at the place of registration (residence).

More detailed information about the obtaining process can be found by reading the material on the TIN.

19.12.2015

How and where to get a TIN

To obtain a Certificate of Registration with the tax authority (this means receiving a TIN), you must contact the tax authority at your place of residence. If you are not sure where exactly it is located, read the article on how to find the tax authority.

To obtain a TIN you will need:

Application for registration with the tax authority;
A document proving the identity of an individual and his registration at the place of residence.

According to general rules, the registration period is five days.

If you still have questions about the TIN and the process of obtaining it, please read the article TIN for individuals.

19.12.2015

Where and how to pay state fees

Payment of state fees can be done in many ways, including payment using a bank receipt, through an ATM, through Internet banking, through the taxpayer’s account, and that’s not all the ways to pay duties and taxes.

To find out more information, check out the article on our website on how to pay taxes and government duties.

19.12.2015

How can I find out which car is subject to tax?

Good afternoon

In order to find out for which vehicle the tax was charged, you should contact the tax office at your place of registration with a request. Or a more convenient option: register in the taxpayer’s personal account and look at the debts in it. However, registration also requires a visit to the tax office.

If it turns out that the car is registered with the tax office as yours, you will need to provide documents confirming the deregistration of the car.

10.12.2015

How can I get a tax deduction for mortgage interest paid in 2015?

Good afternoon

You can actually get a deduction for the interest you pay for using a mortgage loan.

In your case, the maximum amount to be reimbursed will be 538,698.37 x 13% = 70,030.79 rubles. It should be understood that this amount of deduction is possible only if the employer pays taxes in full and if the amount of taxes paid exceeds the expected deduction.

To receive a deduction, you will need to collect the following package of documents:

Certificate 2-NDFL from the employer.
Document confirming ownership of the apartment (original and copy).
Act of acceptance and transfer of real estate (original and copy)
Mortgage agreement (original and copy)
Certificate from the bank about the amount of interest paid
Documents confirming actual payments (checks, statements)
Passport (just in case, make photocopies of all pages)
Completed 3-NDFL declaration
Certificate of assignment of TIN.

With this set of documents, you go to the tax office at the place of registration and issue a refund or deduction in one of the forms:

Refund to the account you specified— documents are submitted at the end of the current year, i.e. To receive a mortgage interest deduction in 2015, you must contact the tax office in 2016.

Deduction through employer— you contact the tax office with the same package of documents and receive a notification that contains the refund amount and confirms your right to it. You submit this notification to your employer’s accounting department, and it stops paying personal income tax to the budget, instead paying it to you until the entire limit specified in the notification has been spent.

10.12.2015

Is it possible to enter into an agreement with an LLC where the founder is a disqualified person?

Disqualification implies a ban on holding leadership positions if the general director is a person who has not been subject to such sanctions, and the disqualified person is not involved in managing the company, i.e. does not hold leadership positions and is not a member of the board of directors or other governing bodies of a legal entity, then, in accordance with the law, he can be a founder.

We recommend applying for information from the register of disqualified persons and learning more about the reasons for imposing an administrative penalty.

02.12.2015
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The Federal Tax Service hotline is available to everyone. In the form in which it exists today, it was transformed from the Ministry of the Russian Federation for Taxes and Duties in 2004.

The main tasks and functions performed by tax authorities are:

Tax authorities registration, legal and individual enterprises being created. All their further activities (reporting, timely calculation and deduction of taxes, changing the type of taxation, closing an enterprise, filing bankruptcy proceedings) are closely monitored by the regulatory tax authorities.

The Federal Tax Service carries out its activities itself, as well as through its bodies in the territories, directly cooperating with other executive authorities.

Contacts with the Federal Tax Service of Russia

In order to ask your questions, a free tax service hotline has been created. Tax service hotline number 8 800 2222-222.

The Russian Tax Service hotline is open on weekdays from Monday to Friday from 9 am. On Mondays and Wednesdays until 18:00, on Tuesdays and Thursdays - until 20:00, on Fridays - until 16:45.

If you want to find out the background information you are interested in, call the toll-free number 8 800 2222-222.

What is a free tax hotline? This means that any taxpayer can call the hotline for free from either a cell phone or a landline.

An approximate list of questions to which you will receive an answer by phone:

addresses and work schedule of central and territorial tax authorities;
hours of reception of citizens and its procedure;
how and within what timeframes applications or complaints from citizens are considered;
if you have submitted a request to any division of the Federal Tax Service of Russia, you can receive the registration number of your letter to which you applied, or of the territorial body to which it was forwarded for consideration;
addresses or reference telephone numbers of services that directly consider applications;
information that does not need to be collected, analyzed or summarized.

If you have questions about corruption in the tax authorities, there is a telephone number (trust line): +7 495 913-0070.

Web site

If you have any questions in the field of taxation, visit the Internet site of the Federal Tax Service at www.nalog.ru.

Help desk numbers can be found here.

A necessary and useful service is available on the website, namely: “Taxpayer Personal Account”. This service is provided in three sections:

for individuals, this makes it possible to:

individual entrepreneurs;
for legal entities, this makes it possible to:

obtain operational information about existing debts to the budget, overpayments, unclear payments, fines;
take your extract from the Unified State Register of Legal Entities;
take your extract from the Unified State Register of Real Estate;
send requests for reconciliation reports on taxes or fees, certificates of tax calculations;
send requests for details of calculations, whether unclear or erroneous payments;
initiate reconciliation of your calculations with the budget and send requests about this;
obtain data on the results of consideration of your applications or requests.

If you have any questions about taxation, the work of tax inspectorates, or the procedure for receiving citizens, the Russian Tax Service hotline is at your service free of charge - 8 800 2222-222.

Toll-free tax hotline - Federal Tax Service contact center for consultation

Appeal to the Federal Tax Service of the Russian Federation

Contacting the tax office you can submit:

orally by telephone;
in person (by arriving at the tax office);
in writing (by mail);
in electronic form (the most fast And simple way).

Save your time and nerves— use the electronic method of submitting an appeal. How to do it?

The official website of the Federal Tax Service of the Russian Federation provides the ability to submit applications electronically (including to territorial tax authorities). You can submit an appeal on behalf of a legal entity or an individual (including an individual entrepreneur). All requests are considered within the time limits provided for by regulatory legal acts. Each appeal must indicate the full name and address of the author of the appeal (the response is sent in writing to the specified address).

Watch the official video instructions from the Federal Tax Service of the Russian Federation for filing complaints, requests and questions to the tax service

Applications will not be considered:

if any certified copies of documents and/or the personal signature of the applicant are required for consideration;
if it is impossible to answer without disclosing state, tax or other (protected by federal law) secret;
if the message contains obscene language, curses or threats;
messages that cannot be read.

It is also possible to attach any files to the application (scans of documents, something else...).

You can submit an appeal to the tax office on this page of the official website of the Federal Tax Service of the Russian Federation.

Question:

Tell me, do tax inspectors have an obligation to give oral or written advice to taxpayers? The fact is that our management turned to the head of the inspectorate with a question about holding a consultation. To this we received a rude answer that the time of tax inspectors is too valuable. Tell me, can we submit a request to the tax office and then, based on the response from the inspectorate, carry out or not carry out the transaction? And if the inspectorate has such an obligation, then, if possible, provide a link to the normative act.

Answer:

According to Article 21 of the Tax Code (hereinafter referred to as the Tax Code), taxpayers have the right to receive free information from tax authorities at the place of their registration (including in writing) about current taxes and fees, legislation on taxes and fees and regulations adopted in accordance with it acts, the procedure for calculating and paying taxes and fees, the rights and obligations of taxpayers, the powers of tax authorities and their officials, as well as receive tax reporting forms and explanations on the procedure for filling them out.

In accordance with paragraph 4 of paragraph 1 of Article 32 of the Tax Code of the Russian Federation, tax authorities are obliged to “inform free of charge (including in writing) taxpayers about current taxes and fees, legislation on taxes and fees and regulatory legal acts adopted in accordance with it, the procedure for calculating and paying taxes and fees, the rights and obligations of taxpayers, the powers of tax authorities and their officials, as well as provide tax reporting forms and explain the procedure for filling them out.”

Tax authorities, in accordance with current legislation and documents of higher authorities, determine which specific tax authorities employees carry out this type of work. Therefore, not every tax office employee should provide this type of information.

Legal advice on taxes

In addition, it should be taken into account that some taxpayers are trying to obtain information of a nature that is not related to the range of issues that the tax authority must cover. Russian tax authorities are not required to give opinions on the legality or illegality of planned or completed transactions.

However, they are required to provide an answer about the tax consequences of certain actions of taxpayers if they receive such requests. Legal entities and entrepreneurs carry out business activities at their own risk (Clause 1, Article 2 of the Civil Code of the Russian Federation). This means that they must make their own decisions, including whether or not to enter into transactions and their terms. The tax authority and its officials, as a general rule, are not responsible for the consequences of concluding or not concluding transactions by taxpayers on the basis of the information they provide, including incorrect information. This does not exclude the possibility for the taxpayer to file a claim or application with the judicial authorities.

At the same time, if the advice given by the tax authorities to taxpayers was incorrect and this led to arrears of taxes, penalties and fines, then the taxpayer who acted on the basis of such advice is exempt from paying fines. But incorrect advice will not save you from paying arrears and penalties. Article 111 of the Tax Code of the Russian Federation speaks about exemption from liability (fines). The circumstance that exempts from liability subclause 2 of clause 1 of this article refers to “fulfillment by a taxpayer or tax agent of written explanations on the application of legislation on taxes and fees given by a financial authority or other authorized state body or their officials within their competence (these circumstances are established when availability of relevant documents from these authorities, which in meaning and content relate to the tax periods in which the tax offense was committed, regardless of the date of publication of these documents).”

Shemetovich S. G.

Head of Legal Department

CJSC "United Consulting Group"

Answers to questions are posted in the Legal Reference System "Code"

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Hotline of the Russian Tax Service

A tax deduction is an exclusion from taxable income of a certain part of expenses, which is documented in the manner prescribed by law.

Types of tax deductions

According to tax legislation, there are the following categories of tax deductions: standard, property, social and professional tax deductions. Individuals with children under the age of 18 or individuals aged 18 to 24 who are studying full-time are eligible for the standard deduction.

When does the right to a tax deduction arise?

Property tax deduction for personal income tax is applied when purchasing real estate in the Russian Federation: land, apartment, house, as well as when selling real estate or a car owned for less than 36 months. The tax deduction will not apply if the property was purchased from an employer, relatives or other related persons, or if the citizen has already used his tax deduction. Social tax deduction is used to compensate for medical services and educational services. The list of grounds for tax deduction is regulated by law.

Professional tax deductions apply to persons who are authors of literary or artistic works, as well as notaries, lawyers, entrepreneurs and other categories of persons working under civil contracts.

A tax return in form 3-NDFL is submitted to the tax authority at the place of registration of the taxpayer after the expiration of the tax period during which taxes were paid.

Please note that the deadline for filing returns (until April 30 of the following year) does not apply to tax deductions. To use the tax deduction, you can contact the tax authorities after April 30.

If a tax deduction is subject to registration at the place of work, then the documents for processing the tax deduction are provided by the employee to the employer.

On the website of the company "Pravosfera" you will be provided with qualified legal assistance on the issue of tax deductions, including assistance in processing any type of tax deduction.

Tax consultation for individuals

Tax consulting

Tax consulting is the provision of legal assistance to the client on specific issues of interest affecting the current tax payment situation, forecasting and assessing tax risks, tax planning, analysis and other related problems, as well as representing the client’s interests in tax, law enforcement and judicial authorities.

Tax planning issues are one of the most pressing problems for any enterprise as it is created and in the process of carrying out financial and economic activities. Legal advice on taxation issues is becoming highly relevant due to the dynamic development of tax legislation, the practice of its application and ambiguous interpretation when making decisions by arbitration courts, as well as the constant desire of the management of organizations and enterprises to reduce the tax burden. The Business Legal Support Bureau guarantees high-quality and qualified advice on various tax issues for organizations and enterprises, including in the following areas:

Analysis of legislation in the field of taxes and fees and its application, taking into account the interests of the client;
Client tax optimization issues;
Assessment of tax consequences of transactions;
Legal assistance related to the establishment, maintenance and restoration of tax records;
Representation of interests during tax audits of organizations, enterprises, as well as individuals;
Appealing decisions of the tax authority and actions of its officials to the prosecutor's office and courts;
Representation of client interests in tax disputes (out-of-court and in court).

In this section on our website, you can send your question to the tax office, or find the answer to the most popular and already asked questions. Experienced lawyers will answer all incoming questions as soon as possible. You will receive the answer to your question by e-mail, and in the future it will be posted in this section of the site.

Question to the tax office is a convenient service that allows you not to waste time on phone calls and waiting. Before asking your question, look carefully, maybe a similar topic has already been discussed by tax lawyers and a qualified answer has been received. As a rule, it takes our department specialists from 1 to 24 hours to answer your question. Ask your questions to the tax office, check the correctness of your decisions and do not make mistakes in order to avoid refusal of registration or other unpleasant consequences that arise due to ignorance of legal subtleties or inexperience.

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