Rive Gauche is a card within the bonus program, which is a good offer for regular customers of this perfume and cosmetics chain. By participating in the bonus program, you can save a lot of your savings, since the system “the more you buy, you get a bigger discount on your next purchase.”

Rive Gauche discount cards: how to get them

To gain access to all the benefits of the bonus club, you must register. After registration, you will receive a plastic card, which will be an official confirmation of your membership in the loyalty program. To get a card, you need to go to any retail outlet of the Rive Gauche network and make a purchase in the amount of 300 rubles. It is worth noting that this amount must be indicated in one sales receipt! You also need to inform the cashier about your intention to become a member of the bonus program, after which the employee will issue you a plastic discount card.

How to activate the Rive Gauche card?

However, purchasing a card is only the first step to obtaining the status of a participant in the bonus program. To enjoy all the privileges, the card must be activated. This can be done at the information desk at Rive Gauche retail outlets. To accumulate the discount from the moment you purchase the card, we recommend activating it immediately after purchase. However, if you activate it after, the functionality will remain the same.

You will be offered a bonus program participant form, in which you need to enter personal information about the card holder. This information includes: full name, full date of birth, telephone number and email address. Why are contacts indicated? This is important for cardholder verification, as well as for communication with the call center operator. You will also need contacts in case the card is lost or damaged, because in this case you need to confirm your identity.

Rive Gauche Gold Card: how to get it

With your first purchase, you can receive a standard discount card for online purchases. If you want to become the owner of a gold card, you need to make a purchase in the amount of 10 thousand rubles. In this case, your standard card is exchanged for a personalized gold card. In order to activate your gold card, you need to register on the official website of the Rive Gauche network. To do this, follow the following link: rivegauche.ru. You will be offered a questionnaire in which you need to enter personal information about the card holder. This data includes: real name, surname, patronymic, full date of birth, gender, full residential address. You also need to indicate the barcode that is printed on the back of the plastic card you received. In addition, the cardholder's contact information, such as telephone number and email address, is indicated.

Important to remember! Try to carefully fill out all the fields of the proposed application form. Since providing incorrect data may cause the bonus card to be blocked. In this case, your bonus account is burned without the possibility of recovery. Therefore, you will have to re-register in the loyalty program and issue a plastic card.

After filling out the “contacts” column, an SMS message with a confirmation code will be sent to the specified mobile number. You will need to enter the received code in the appropriate field for verification in the discount program. Only after confirming your identity will you officially gain access to all the functionality of the “gold”.

Important to remember! If you wish, you can verify using your email. However, if you change your email, do not forget to change it in your virtual personal account as well.

By filling out the questionnaire, you agree to the processing of your personal data. This means that the Rive Gauche company and partner networks will be able to inform you about current promotions and advantageous offers within retail chains. Information can be provided through the communication channels you specified in the application form. You can withdraw your consent to data processing at any time. To do this, you should call the hotline of the Rive Gauche network, or write a statement and give it to an employee of the perfume and cosmetics network.

Rive Gauche: card balance

After issuing a card, you will have access to a certain discount, which directly depends on the status of the card.

It is worth noting that the amount can only be accumulated by first presenting the card to the cashier. It is worth having the bonus card with you when making purchases and presenting it to the cashier only before the sales receipt is issued. If you have a receipt, the amount will not be credited to your account; therefore, you will not receive the desired discount.

To check your card balance, please visit the official Rive Gauche website. Follow the following link: rivegauche.ru. Then select the type of card you are a holder of. And enter the barcode that is printed on the back of the plastic, click “Check”. If all the data is entered correctly, you will see the accumulated amount and the discount available on the card. You can also find out the current discount on the card by calling the hotline of the Rive Gauche network. Or by informing the cashier of this intention when paying for purchases using the card.

Gold card holders are provided with special discounts on goods and services in partner networks. What kind of networks are these?

• Medi clinic system.
• Restaurant chain "Two Sticks".
• Cinema chain "Mirage Cinema".
• Boutique "Versace Collection".
• Restaurant group "Fiolet".
• World of Limousines Company.
• Multi-brand chain of boutiques "Glam".

You can follow the current list of affiliate networks in Russian cities by following this link: rivegauche.ru.

Rive Gauche card: discounts and promotions

The bonus program offers many pleasant discounts and attractive offers. For example, on a birthday, the card holder is given the opportunity to pay with accumulated bonuses up to 50% of the amount indicated on the sales receipt. This benefit can be used within 7 days before and after your birthday.

Gold card holders are invited to participate in the promotion from the Givenchy bonus program. The rules are as follows: for every 10 rubles in a check you receive 1 secret key. After accumulating 500 keys, you can redeem part of the accumulated amount in the sales receipt. 500 keys equal 100 rubles.

As part of the Kenzo bonus program, it is also proposed to accumulate points. The accumulation formula is as follows: 1 point = 10 rubles per receipt. Once you have accumulated 300 bonuses, you can use them to redeem part of the amount in the check. The rate is as follows: 1 bonus = 50 kopecks in the sales receipt.

The Rive Gauche company is a network of sales of cosmetic products. The company's stores are located in almost all cities of our country. In large cities there are several Rive Gauche stores. Cosmetics sold in Rive Gaucher belong to the mass market and luxury class. Cosmetics are presented both care and decorative. There are many brands.

An online store appeared some time ago, which means that you can order cosmetics without visiting a retail chain. You can also pay directly on the website using a card. It is important to know that prices in an online store differ from those in a retail network.

Regular customers have cards entitling them to a discount. First, the client receives a 10 percent discount.

Upon making purchases of ten thousand rubles worth of cosmetics, the client is issued a new golden discount card. This is the maximum discount. The discount amount is much higher; the user is entitled to receive birthday bonuses annually. He can spend them when purchasing any product.

Rive Gauche hotline

The Rive Gauche chain has several numbers that customers can call. There is a single number that clients living in any city in the Russian Federation can call. There are also two rooms for those living in Moscow and St. Petersburg.

• hotline of the Rive Gauche chain of stores
• Rive Gauche service center in St. Petersburg (exchange and restoration of discount cards)
• Rive Gauche service center in Moscow (for questions of exchange and restoration of discount cards)

The hotline for all three numbers is open on weekdays from 10 a.m. to 6 p.m. Saturday and Sunday are days off.

What can you find out over the phone?

By calling the hotline number, you can leave feedback about the quality of service in a particular store or ask your question.

In what cases will support not be able to help?

In most cases, the hotline service is effective and allows you to solve the client's problem. It is sometimes possible to resolve a specific issue only with senior management during a visit to the store. But first, you can still call the hotline.

Other methods of communication

An alternative way to contact Rive Gauche is via email. By writing to the address [email protected] the client can receive advice on emerging issues.

In addition, you can go to the Rive Gauche company website rivegauche.ru/faq.

In the feedback section you can leave your question, as well as your email address and city of residence.

The company's website contains frequently asked questions that are answered by Rive Gauche specialists. The questions are grouped into different categories that are easy to navigate. It is possible that the client will find the answer to his question there.

There, company specialists answer customer questions.

It is very convenient for clients to use their personal account on the Rive Gauche website. It allows you to be constantly aware of ongoing promotions and track the accumulation of points on the card, as well as keep abreast of ongoing promotions.

Operator competence and response time

Rive Gauche clients note that the specialists working on the hotline are quite competent. Getting through in the evening hours can sometimes be problematic. It is advisable to call the line between 10 and 12 noon.

Rive Gauche specialists politely advise clients, providing the necessary assistance. Most clients are satisfied with the work of the Rive Gauche hotline.

On the rivegauche ru website, the gold card is activated independently. It gives an increased discount and additional privileges. For our visitors, the portal's editors have prepared detailed instructions on how to do this in 15 minutes. Follow step by step and you will be able to register the card yourself.

A gold card is issued at any store in the chain instead of the usual discount for a total purchase amount of more than 10,000 rubles. You won't need to pay extra for it.

In some regions of Russia, the card can be obtained in a different way. If the buyer has a Letual, Ile de Beaute plastic card, as well as a “Golden Apple” or Degal card with a 15% discount, he has the right to exchange it for a gold card.

Activation of the card on the website rivegauche.ru

The card must be registered on the company's official website. For this you will need:

Step 1. On the main page, select the “Discount Program” section and click on the “Card Registration” line.

Step 2. Enter the number.

Step 3. Provide information about yourself, including your birthday. This item will allow you to receive additional privileges during your holiday. It is not necessary to indicate your place of residence.

Step 4. Enter the numbers from the picture.

Step 5. Select the registration confirmation method: via SMS or Email.

Step 6. Click the “Save” button.

Step 7 Enter the code and save the entry.

The processing time for the electronic application is one hour.

Important! One card can be linked to one user. When writing off bonuses during the birthday period, you must have a document confirming your identity with you.

Types of Rive Gauche discount program cards and their capabilities

There are two types of cards. Each has certain rules.

Simple map

Regular Rive Gauche is issued for purchases of 300 rubles or more. Activation is carried out at the checkout by filling out a form. The program provides for a savings, discount and bonus system.

The total amount of purchases gives you the opportunity to receive additional discounts throughout the month. When the amount reaches 3,000 rubles, the buyer has the right to make a purchase with an additional 5% discount. If the amount reaches 6,000 rubles, the discount increases by 10% per purchase.

Gold card

When the amount on a simple card reaches 10,000 rubles, the buyer becomes the owner of a gold discount. According to the program, the maximum discount can be 30%. Its size depends on the brand of the product.

Additionally, the cardholder has the opportunity to receive discounts in companies that are partners of Rive Gauche. To view the list of organizations, you need to find the “Discount program” section on the official website of Rive Gauche and select the “Discounts in partner companies” link. The company's partners are not in all regions of Russia, but only in large cities.

7 days before and after the birthday, the birthday person’s spent amount for the year turns into bonuses in the amount of 5%. That is, if an amount of 9,000 rubles was spent in a year, 450 bonuses are awarded on your holiday. They can pay for half of the purchase. The rest will have to be paid extra.

Important! The discount does not apply to promotional items.

Rules for using the Rive Gauche discount card

When purchasing goods in a store or using beauty services, the user receives a 5% discount using a simple card. The discount does not apply to promotional products.

When using a gold card, the price reduction depends on the manufacturer. The organization reserves the right to change the price of certain goods.

Good to know! If the card is not used for a year, the savings on it will expire.

Card recovery

If the card is lost or stolen, it can be restored. To do this, go to the store or call the hotline. Restoration is carried out provided that the card is activated.

Rive Gauche is a well-known Russian chain of perfume and cosmetics retail stores operating in more than 70 cities across the country. These are not just points of sale of cosmetic products from leading manufacturers: some brands are represented exclusively in this network, there are also branded beauty salons and an online store.

Owners of store discount cards have special advantages - lower prices, unique offers and birthday greetings.

You can register a new card, take part in the discount program and get acquainted with all its advantages through your Rive Gauche personal account, available on the official website.

Personal account features

The Rive Gauche discount program offers cardholders to participate in numerous company promotions. The Rive Gauche personal account allows you to find out the savings on the card and get acquainted with current offers without leaving your home at any convenient time. Available online services include:

• Obtaining information about accumulated points and the conditions for their use in the “Birthday at Rive Gauche” program.
• Checking accumulated keys awarded for purchases to participate in special promotions from cosmetic brands.
• Filling out an application for participation in client days from leading cosmetic brands.
• Obtaining information about current monthly promotions held in a particular city or in specific stores of the network.
• Familiarization with promotions and discounts for gold card holders from many partner companies.

Registration and login to your personal account

In order to register, you must enter your email address, desired nickname on the main page of your account and agree to the registration terms by checking the appropriate box. A password for the first login will be sent to the specified email. You can also follow the link from the same letter. Next, you should log into your Rive Gauche account and change your password, since it is valid for only a day.