OTP Bank takes its name from the national savings bank of Hungary (Országos Takarékpénztár) founded in 1949. At the beginning of 1990, the bank was reorganized (a public company), and in 1995 it was privatized. The bank's head office is located in Budapest (Hungary). The financial organization is governed by a board of directors headed by Sandor Chani.

After privatization, the bank began active efforts to conquer the European market, and in particular Eastern Europe. The company's subsidiaries are located in Russia, Ukraine, Croatia, Serbia, Romania, Montenegro, Slovenia, Bulgaria and Slovakia.

The convenience of using a bank without leaving your home is undeniable. You can always know about all movements of funds, control loan repayment, and also know about interesting offers from the bank. Using your personal account allows you to:

• view account balances or debts assigned to the client;
• generate account statements for the required period;
• make payments or make transfers, both in your bank and to accounts in other banks;
• monitor loans; find out about the debt, make an extract, find out how the loan is repaid;
• open a deposit, monitor its status, replenish from other accounts;
• pay utility bills from your account.

And in order to start using Internet banking, you need to follow a few simple steps. Official website of OTP Bank otpbank.ru

In general, the client receives all data about the site after registration. He just needs to enter the site address in a search engine, and he immediately gets to the desired page. Login information is the card number or agreement with the bank and the password that you assign yourself. You can also use SMS confirmation to your phone, which will indicate the password.

Mobile application OTP Bank

Considering that today many bank clients use electronic gadgets, the bank has developed a special mobile application that allows you to be aware of the status of your accounts or make payments around the clock. The mobile application is developed for Android and iPhone OS, which must be downloaded to your tablet or smartphone. You can download the official OTP Bank application using the links below.

In order to improve the convenience and quality of service for its clients, the OTPdirect system was created. Each client can open a personal account at OTP Bank JSC. After this, there will be no need to come to a bank branch to carry out any transactions with your accounts and the funds on them. Everything can be done online. Moreover, from any computer or mobile device at a time convenient for you, without queues and without communicating with employees.

How to register a personal account?

To register in OTP-Direct online banking, you first need to become its client. Clients are persons who

• opened a current account in OTP Bank;
• opened a cash deposit;
• issued a credit or debit card;
• took out a cash loan;
• issued a consumer loan when purchasing in a store.

Secondly, it is necessary to conclude an agreement on remote banking services (RBS).

If you have already become a client of OTP Bank before, but have not yet concluded a remote banking agreement, you can do this at any nearest branch. You just need to write a corresponding application. In addition, clients can refuse to use OTP-Direct online banking at any time. To do this, you also need to visit a bank branch and fill out an application.

How to log into your OTP Bank personal account?

Login to your OTP-direct personal account is carried out on the website www otpbank ru. To do this, at the top of the main page of the official website you need to click the “Internet Banking” button.

Or you can immediately enter https://direkt.otpbank.ru/ in the address bar of your browser and press “Enter”.

In any case, you will be taken to the login form. Here you will need to enter your login and password, issued when registering the RBS agreement. And then click the “Login” button.

After logging into OTP Bank Online for the first time, you need to change the password given to you during registration. Come up with your own combination of symbols. Keep it out of reach of other persons. Do not use a computer or mobile phone for storage. Fraudsters can gain access to them.

Never share your details for logging into your OTP Bank personal account with other people. This also applies to bank employees.

If you made a mistake when entering your data, a corresponding notification will appear. Before trying again, make sure the Caps Lock key is not pressed and your keyboard language is set to the correct language. After three consecutive unsuccessful login attempts, access to the online account will be blocked. You can remove the blocking by:

1. Clicking the “Forgot your password?” button on the login page;
2. call the contact center at the numbers: +7-495-77-54-775 (residents of Moscow and the Moscow region), 8-800-100-55-55 (residents of other regions of the Russian Federation), or 0707 (from a mobile phone);
3. contact any bank branch.

Restoring access if your password is lost

If you have forgotten (lost) your login information for OTP Bank Online, use one of the three methods described above.

When you click on the “Forgot your password?” button You will be taken to the “Restore access” page

Here you need to follow the instructions provided. Namely, enter your code word (specified during registration) and OTP card number.

After logging into your OTP Bank personal account for the first time using the new data sent to you, it is advisable to change the password to your own.

If you do not have a single OTP Bank card, click the “No card number?” button. Then the password recovery form will change its appearance. In addition to the code word, you will be required to enter your full name, date of birth and passport number.

In order not to complicate the password recovery procedure, try to create a unique, but easy to remember code word when registering.

To further secure your OTP Bank personal account from unauthorized access, you can set a login notification. This is done directly in your personal account in the “Security Settings” menu on the “Login Notification” tab.

Here you will need to select one of the three proposed options and click on the “Run” button. The system allows:

1. completely disable login notifications;
2. gain access to the system using a one-time password, which will be sent to your phone when you try to log into your personal account;
3. receive an SMS each time you log into your online account “otp-direct” (the message indicates the date and exact time of login).

Setting up SMS notifications greatly complicates the ability of third parties to access your accounts and funds on them.

Available transactions in OTP-direct online bank

The main page of your personal account looks like this:

Here you can find information on all OTP Bank products (deposits, cards, etc.) that you currently use. In addition, to carry out various operations and settings, there is a main menu at the top and a navigation menu on the left. On the main page, the “My Products” tab is active. Let's look at the remaining tabs in order.

Opening a deposit

You can open a deposit online in OTP Direct. To do this, just go to the corresponding item in the main menu.

You can choose the appropriate type of deposit for yourself in two ways:

1. Preliminarily familiarize yourself with existing deposits on the OTP Bank website. Select the item “Selection of deposit - By name” and from the proposed list, select the one you like.
2. Select the item “Deposit selection - According to conditions”. Set suitable deposit parameters, such as currency, term, possibility of replenishment, etc. After this, the system itself will select and offer a suitable deposit. All you have to do is agree.

After selecting the type of deposit, you will need to fill out a special form and confirm your actions with the SMS password sent. Then the deposit becomes active.

Special offers

The offers that come here are selected for each client individually, depending on his needs. For example, these could be individual conditions for deposits or reduced interest rates on loans, etc. Next to the name of each offer there is a “More details” button. By clicking on it you will receive all the information.

Payments and transfers

Using OTP Bank online you have the opportunity to:

• pay for utilities (housing and communal services), cellular communications, services of Internet providers, commercial television, etc. from your current accounts, cards and some types of deposits;

• transfer funds to other OTP Bank clients to their cards or accounts (transfer by phone number is available);
• transfer funds to your accounts in other banks of the Russian Federation (for example, to repay loans), as well as to clients of other banks of the Russian Federation to their accounts or cards.

To use these features, you need to go to “Settings - Connecting expense transactions”.

Here you need to select the accounts from which funds will be debited for payments and transfers.

Note! When carrying out most transactions in the OTP-Direct Internet bank, an SMS confirmation is provided. You are sent a one-time password, which you need to enter in a special field within a few minutes. The sender number of the password is always 5927. In addition, all messages in the OTP Bank newsletter and information about debiting (crediting) funds from your (to your) accounts come from the sender OTP_Bank.

Operations Management

This section of the navigation menu has three tabs:

My templates

In OTP Direct, when performing any expense transaction (payment or transfer), the system prompts you to create a template for this operation. You need to come up with a name for it and enter it in the appropriate field. All created templates are stored in the “My Templates” tab. Here you can select any of them and perform a repeated expense operation without filling out the details. In addition, the system allows you to edit existing templates or create new ones from scratch.

Settings

The main menu item “Settings” gives access to changing a large number of various parameters of the OTP Bank personal account. You can:

Using mobile banking

For bank clients who prefer to access their accounts and funds via a smartphone or tablet, the OTPdirect Mobile Bank application was created.

It is recommended to download it only from the official application stores in the App Store and Google Play.

All bank clients connected to the OTPdirect system can use the application. Login to your mobile personal account is carried out using the same login and password as the desktop version.

A distinctive feature of the mobile bank is the presence of a demo version. Thanks to it, you can explore all the functionality of your personal account, even if you do not have access to the system. The demo version redirects to an artificially created account with fictitious data.

The OTPdirect mobile bank gives users all the opportunities that have already been described above. The application interface and its functionality are very similar to the desktop version. Therefore, understanding it will not be difficult.

Security of the OTP Bank online account

If you decide to use the OTPdirect online account, you need to remember a few simple but important recommendations. They will protect your accounts from unauthorized access by fraudsters.

• When logging into your personal account from your home computer, always make sure that “https://direkt.otpbank.ru” is displayed in the address bar of your browser. Please note that it is “https”, not “http”.
• Always change the passwords given to you by bank employees with your own.
• Do not store login information on your phone or computer, or on other media that could be accessed by third parties.
• All operations performed in your personal account are confirmed by sending an SMS. Always read the entire message you receive. Check the details and data specified in it with those that were entered. Let us remind you once again that such messages come from number 5927.

The bank never requests an SMS to confirm the cancellation of the transaction.

• Do not use the OTP Bank Online system in public places. If you still had to do this, change your password the next time you log into your personal account.
• Always use an antivirus program on your computer or smartphone. Follow it for regular updates.
• To work via the Internet, use a firewall. It will protect information on your computer from unauthorized access.

If you suspect that your login information for your OTPdirect personal account may have been obtained by other persons, immediately update your password. If you cannot do this promptly, block access to Internet banking. This can be done by calling the contact center: +7-495-77-54-775 (Moscow and Moscow region), 8-800-100-55-55 (other regions of the Russian Federation). The call is free, including from mobile phones.

Many banks, in order to improve the quality and convenience of service, are developing software that allows account holders to gain remote access to them. OTP Bank was no exception, so today all its clients can freely manage their expenses remotely, making payments at any time of the day or night. Having become a client of OTP Bank, the user can register a personal account and appreciate its functionality and pleasant interface.

Registration

In order to increase security, registration in the OTP Bank personal account occurs only when a person contacts one of the branches. The client writes an application in the prescribed form, after which an employee of the financial institution provides a secret login and password to access the system. To use the remote access service, an individual must have a current or card account, that is, he must first become a client of the bank. Typically, the procedure for registering a personal account in the office takes about 15 minutes.

Features of registration for legal entities

OTP Bank provides a wide range of services not only to individuals, but also to legal entities: private entrepreneurs registered as individual entrepreneurs, LLCs, PJSCs, and so on. All of them also get the opportunity to register in the remote banking system and control their accounts without visiting the bank office, making the necessary payments. To do this you need to follow this order:

1. Open a current account in OTP for a legal entity. a person, for which you will need to visit the bank office and provide the relevant documents.
2. Write an application to open access to the OTP account, having received a login and password from the operator.
3. From the website https://ibank.otpbank.ru/ download software for your work machine (PC, laptop) in the form of USB tokens (iBankk2Key or “Rutoken”).

Recently, bank employees implemented the opportunity to work in the client bank offline. To do this, you need to follow the link https://ibank.otpbank.ru/, download and install the PC-Banking program.

Login for individuals

After connecting to the OTP remote banking system, the first authorization on the site occurs using the login and password issued by a bank employee. After this, the client can call the OTP Bank toll-free contact number 8-800-100-5555 and ask for access to enter his personal account using the phone number or the agreement number. This does not cancel the login, but makes the authorization more secure. If a person has forgotten his login or password, then after 3 incorrect attempts to enter the code, access to the personal account is blocked.

To enter your OTP personal account, you should go to the website https://direkt.otpbank.ru/ and enter your login and password in the appropriate form.

Internet banking OTP Direct is a modern and very convenient service for bank clients that allows you to quickly manage your finances online via the Internet. Users of OTP Internet Banking have the opportunity to make money transfers to other banks (transfers from card to OTP Bank card are written about), pay for various services, and view financial information on their accounts. And all this can be done without leaving home.

Possibilities of OTP Internet Banking

It is not possible to evaluate all the capabilities of OTPdirect Internet Banking in just a few sentences, since the bank is constantly updating and improving its service, adding new features. We will only tell you about the most popular ones.

Payment for housing and communal services, mobile communications, Internet service providers, television, traffic police fines, replenishment of electronic wallets and much more.

Transfers to other banks to repay loans, pay for goods or services.

Transfers between your accounts in rubles or to the accounts of another OTP Bank client.

Fast payment for services and external transfers using templates.

Creation of payments and transfers “on schedule”.

Receive detailed information on your accounts, cards and deposits, print details for replenishing accounts.

Control of payments on a loan or credit card: viewing the total debt, the date and amount of the minimum payment, the full payment schedule.

Generating statements of accounts or cards.

Changing settings, including blocking access and changing passwords.

To log into your personal account of the OTPdirect internet bank, use the address direkt.otpbank.ru.

On the page that opens, enter the login given to you when signing up for the agreement and the temporary password received in an SMS message to the mobile phone specified when connecting to OTP Direct Internet Banking. Click the "Login" button.

The first time you log into your Internet Banking account, you need to set a new password. Choose any combination of symbols that you can easily remember. Do not tell anyone the password for the OTPDirect Internet bank, including bank employees.

Create an easy-to-remember nickname to simplify subsequent logins to Internet Banking.

If you enter the wrong password three times, access to your OTP Direct personal Internet bank will be blocked. In case of blocking, restoration of access is possible only at the contact center or at any branch of OTP Bank.

Registration in OTPdirect online banking

To fully use the services of OTP Internet Banking, you need to become a client of the bank.

Open a current account or deposit at any branch of OTP Bank and enter into a remote banking service agreement.

Apply for a debit or credit card, take out a cash loan or a consumer loan at any of the OTP Bank loan processing points. In this case, you will be automatically connected to OTPdirect Internet Banking.

OTP Bank clients often have questions about how to register and how to log into the bank-client Internet system. These are the questions we will consider in the article below.

So, in order to gain access to the Internet system, you need to become a client of the bank. To do this, you need to issue a debit or credit card, open a deposit or current account, or take out a loan at one of the registration points.

What opportunities does Internet banking provide:

• If you have a loan, you will be able to track the repayment schedule, view the debt and find out the date of the next payment,
• You will have access to opening a deposit online, replenishing it and closing it; when interest is accrued monthly, they can be withdrawn to the card and then withdrawn,
• As for credit cards, you will be able to receive a statement, track your debt payment schedule, block your credit card,
• If you have a debit card, you can find out its details, also make account details, activate the SMS notification service,
• Payment for mobile communications, housing and communal services, loans and other services,
• Making money transfers within the bank and to other companies,
• Transferring money to electronic wallets,
• Creating an automatic payment for the most frequently repeated deposits, etc.

To register in your OTP Bank Personal Account, you need to conclude a remote service agreement, this is done at a bank branch. If you don’t have one, go to the nearest branch with your passport and documents for the loan/account/deposit that you have.

If you have a login, but have forgotten your password, you can get it by calling the bank’s hotline; the password will be sent via SMS. However, this is only possible if your mobile number is registered in the system.

It is with these data that you need to log into the system:

• The transition is carried out from the main page of the bank’s official website using the link otpbank.ru
• On the right you will see a link “Login to OTPdirect Internet Banking”, click on it.
• You will be redirected to a new page direkt.otpbank.ru, where you will need to enter your username and password, after which the system will offer to change the temporary password to a permanent one.

If you are a legal entity, then there will be a separate program for you - iBank, available at this link ibank.otpbank.ru. By registering in it, you will get round-the-clock access to your accounts anywhere in the world, you will be able to work with the accounts and documents of all your companies, as well as make payments to counterparties, to the budget, make transfers between your accounts, etc.

Registration also takes place at a banking institution. In this case, additional sources of protection are used - a USB token, Rutoken or a crypto library for a MAC token.

If you have any additional questions for the procedure for registering and logging into the OTP Bank client-bank Internet system, call the hotline: 8-800-100-55-55