Login to otp direct. OTP Bank personal account: login and registration by agreement number

Provides to every borrower. In fact, we are talking about a command post that allows you to manage personal bank accounts. With the help of such a tool it is possible to maintain complete control over all your finances. If you have entered into a service agreement, your personal account will be provided to you immediately.

Login to your OTP Bank personal account

In order to enter your personal account, you need to go to the official website of OTP Bank, and then visit the “Remote Services” section. You can also enter a direct link to the web page - www.direkt.otpbank.ru in the search bar of your browser. The next step is to indicate the login that you received by concluding an agreement with the bank and the password to log into the system.

To log in for the first time, it sends an SMS message with a password to the number specified by the client in the service agreement. After you log in for the first time, you should change the sent password to your personal one.

You can also use SMS banking to access the service. In this case, financial management is carried out using SMS instructions. You will be able to make transactions on your personal account by sending the necessary commands to the number 5927 , even if you do not have a connection to a virtual network.

In order to carry out expense transactions using SMS banking, create a template in the OTP Direct system in advance.

Features of the OTP Bank personal account (OTP Direct)

LC has an intuitive interface. In the right navigation menu you will see the templates you have created and the available operations. The menu and design are created thoughtfully and competently, and make it easy to carry out translations and other operations necessary for clients - it is accessible and functional.

After logging into your OTP Bank personal account, decide on the required type of operation. The most common actions are debiting money (paying for services and purchases, topping up a mobile phone and cards, etc.).

And therefore, a large area of ​​the navigation menu is allocated for these operations. In order to select an action, you need to click on the appropriate section, as a result of which a window will appear to fill out a payment or transfer. It usually takes a few seconds to create a payment order or make a transfer.

In order to complete the created transfer or make a payment, you will need to enter an SMS code to confirm the action. After this, the operation will be completed. The funds will arrive in the account of another bank within a couple of hours (provided your transfer is completed before 17:00) or on another day. Within OTP Bank, payments and transfers of funds are carried out immediately or within one hour.

Main features of OTP Direct

OTP Bank's personal account allows you to make money transactions without leaving your home.

  • Monitor the repayment schedule and monitor loan debt;
  • Opening and replenishing a deposit;
  • Credit card statement, as well as its blocking.
  • Connecting a mobile tank;
  • Receiving debit card details;
  • Payment of housing and communal services, replenishment of mobile phone and Internet, etc.;
  • Making money transfers and much more.

OTP Bank is a subsidiary of the Hungarian OTP Group, which has relied on the development of retail lending. The bank's own network includes more than 100 thousand points that issue consumer loans.

The main activities of the bank:

  • POS lending - issuing loans for the purchase of goods directly in stores;
  • customer credit;
  • issuing credit cards;
  • accepting deposits from the public.

For remote management of bank accounts, the organization has developed the OTP Direct system. Access to the service is possible both through the website and using a mobile application.

Personal account features

OTP Bank’s online service gives clients access to a wide list of opportunities and provides full management of the status of their accounts:

  • payment of utility bills and communication services;
  • payment for purchases;
  • opening deposits and accounts;
  • closing accounts opened through the service;
  • making loan payments;
  • transfer of funds: between your accounts, to clients of OTP Bank and other banks;
  • replenish your TouchBank card without commission;
  • depositing funds into electronic wallets;
  • creation of payment order templates;
  • receiving an account statement;
  • setting limits on the amount of transactions;
  • free SMS banking.

All operations on cards and accounts are carried out only after entering a one-time SMS password sent by the system to the client’s mobile phone.

Registration and login to your personal account

Registration in the system is carried out using a login issued to the client when concluding an agreement on additional banking services.

When receiving a card or issuing a loan, the agreement is concluded automatically, unless a statement of refusal of the service has been written. To register, you need to go to the website and enter your username, the password will be sent via SMS to the number specified when concluding the contract.

You can find out if the service is connected by calling the hotline. The operator will ask for your passport details and code word, after which you will give your login and send a temporary password to your phone.

Bank clients who want to connect to the service need to go to a bank branch with their passport and fill out an application. The login will be written in the contract, the password will be sent to the specified mobile phone.

To enter your personal account, you will need the login and password received when concluding the agreement. This data allows full access to accounts and cards and cannot be shared with strangers. To make the login procedure easier, you can specify an additional login in the settings, which is more convenient for remembering. After three incorrect logins, access to the service is blocked.

Login to your OTP Direct personal account through the official website: direkt.otpbank.ru.

For Android smartphones with versions from 2.2 and IOs from 6, a mobile version of the OTP Direct application is available. In addition to your login and password, you can set up a special short password to access your mobile bank.

To recover a forgotten password, you need to select the “Forgot password” option on the access form to your personal account. Cardholders will need to provide a code word and card number. If you don’t have a card, you will need to provide your passport details and contract number. A new password will be sent to your mobile phone number. If you can’t recover your password yourself, you can always call the call center.

In order to improve the convenience and quality of service for its clients, the OTPdirect system was created. Each client can open a personal account at OTP Bank JSC. After this, there will be no need to come to a bank branch to carry out any transactions with your accounts and the funds on them. Everything can be done online. Moreover, from any computer or mobile device at a time convenient for you, without queues and without communicating with employees.

How to register a personal account?

To register in OTP-Direct online banking, you first need to become its client. Clients are persons who

  • opened a current account in OTP Bank;
  • opened a cash deposit;
  • issued a credit or debit card;
  • took out a cash loan;
  • issued a consumer loan when purchasing in a store.

Secondly, it is necessary to conclude an agreement on remote banking services (RBS).

If you have already become a client of OTP Bank before, but have not yet concluded a remote banking agreement, you can do this at any nearest branch. You just need to write a corresponding application. In addition, clients can refuse to use OTP-Direct online banking at any time. To do this, you also need to visit a bank branch and fill out an application.

How to log into your OTP Bank personal account?

Login to your OTP-direct personal account is carried out on the website www otpbank ru. To do this, at the top of the main page of the official website you need to click the “Internet Banking” button.

Or you can immediately enter https://direkt.otpbank.ru/ in the address bar of your browser and press “Enter”.

In any case, you will be taken to the login form. Here you will need to enter your login and password, issued when registering the RBS agreement. And then click the “Login” button.

After logging into OTP Bank Online for the first time, you need to change the password given to you during registration. Come up with your own combination of symbols. Keep it out of reach of other persons. Do not use a computer or mobile phone for storage. Fraudsters can gain access to them.

Never share your details for logging into your OTP Bank personal account with other people. This also applies to bank employees.

If you made a mistake when entering your data, a corresponding notification will appear. Before trying again, make sure the Caps Lock key is not pressed and your keyboard language is set to the correct language. After three consecutive unsuccessful login attempts, access to the online account will be blocked. You can remove the blocking by:

  1. Clicking the “Forgot your password?” button on the login page;
  2. call the contact center at the numbers: +7-495-77-54-775 (residents of Moscow and the Moscow region), 8-800-100-55-55 (residents of other regions of the Russian Federation), or 0707 (from a mobile phone);
  3. contact any bank branch.

Restoring access if your password is lost

If you have forgotten (lost) your login information for OTP Bank Online, use one of the three methods described above.

When you click on the “Forgot your password?” button You will be taken to the “Restore access” page

Here you need to follow the instructions provided. Namely, enter your code word (specified during registration) and OTP card number.

After logging into your OTP Bank personal account for the first time using the new data sent to you, it is advisable to change the password to your own.

If you do not have a single OTP Bank card, click the “No card number?” button. Then the password recovery form will change its appearance. In addition to the code word, you will be required to enter your full name, date of birth and passport number.

In order not to complicate the password recovery procedure, try to create a unique, but easy to remember code word when registering.

To further secure your OTP Bank personal account from unauthorized access, you can set a login notification. This is done directly in your personal account in the “Security Settings” menu on the “Login Notification” tab.

Here you will need to select one of the three proposed options and click on the “Run” button. The system allows:

  1. completely disable login notifications;
  2. gain access to the system using a one-time password, which will be sent to your phone when you try to log into your personal account;
  3. receive an SMS each time you log into your online account “otp-direct” (the message indicates the date and exact time of login).

Setting up SMS notifications greatly complicates the ability of third parties to access your accounts and funds on them.

Available transactions in OTP-direct online bank

The main page of your personal account looks like this:

Here you can find information on all OTP Bank products (deposits, cards, etc.) that you currently use. In addition, to carry out various operations and settings, there is a main menu at the top and a navigation menu on the left. On the main page, the “My Products” tab is active. Let's look at the remaining tabs in order.

Opening a deposit

You can open a deposit online in OTP Direct. To do this, just go to the corresponding item in the main menu.

You can choose the appropriate type of deposit for yourself in two ways:

  1. Preliminarily familiarize yourself with existing deposits on the OTP Bank website. Select the item “Selection of deposit - By name” and from the proposed list, select the one you like.
  2. Select the item “Deposit selection - According to conditions”. Set suitable deposit parameters, such as currency, term, possibility of replenishment, etc. After this, the system itself will select and offer a suitable deposit. All you have to do is agree.

After selecting the type of deposit, you will need to fill out a special form and confirm your actions with the SMS password sent. Then the deposit becomes active.

Special offers

The offers that come here are selected for each client individually, depending on his needs. For example, these could be individual conditions for deposits or reduced interest rates on loans, etc. Next to the name of each offer there is a “More details” button. By clicking on it you will receive all the information.

Payments and transfers

Using OTP Bank online you have the opportunity to:

  • pay for utilities (housing and communal services), cellular communications, services of Internet providers, commercial television, etc. from your current accounts, cards and some types of deposits;

  • transfer funds to other OTP Bank clients to their cards or accounts (transfer by phone number is available);
  • transfer funds to your accounts in other banks of the Russian Federation (for example, to repay loans), as well as to clients of other banks of the Russian Federation to their accounts or cards.

To use these features, you need to go to “Settings - Connecting expense transactions”.

Here you need to select the accounts from which funds will be debited for payments and transfers.

Note! When carrying out most transactions in the OTP-Direct Internet bank, an SMS confirmation is provided. You are sent a one-time password, which you need to enter in a special field within a few minutes. The sender number of the password is always 5927. In addition, all messages in the OTP Bank newsletter and information about debiting (crediting) funds from your (to your) accounts come from the sender OTP_Bank.

Operations Management

This section of the navigation menu has three tabs:


My templates

In OTP Direct, when performing any expense transaction (payment or transfer), the system prompts you to create a template for this operation. You need to come up with a name for it and enter it in the appropriate field. All created templates are stored in the “My Templates” tab. Here you can select any of them and perform a repeated expense operation without filling out the details. In addition, the system allows you to edit existing templates or create new ones from scratch.

Settings

The main menu item “Settings” gives access to changing a large number of various parameters of the OTP Bank personal account. You can:

Using mobile banking

For bank clients who prefer to access their accounts and funds via a smartphone or tablet, the OTPdirect Mobile Bank application was created.

It is recommended to download it only from the official application stores in the App Store and Google Play.

All bank clients connected to the OTPdirect system can use the application. Login to your mobile personal account is carried out using the same login and password as the desktop version.

A distinctive feature of the mobile bank is the presence of a demo version. Thanks to it, you can explore all the functionality of your personal account, even if you do not have access to the system. The demo version redirects to an artificially created account with fictitious data.

The OTPdirect mobile bank gives users all the opportunities that have already been described above. The application interface and its functionality are very similar to the desktop version. Therefore, understanding it will not be difficult.

Security of the OTP Bank online account

If you decide to use the OTPdirect online account, you need to remember a few simple but important recommendations. They will protect your accounts from unauthorized access by fraudsters.

  • When logging into your personal account from your home computer, always make sure that “https://direkt.otpbank.ru” is displayed in the address bar of your browser. Please note that it is “https”, not “http”.
  • Always change the passwords given to you by bank employees with your own.
  • Do not store login information on your phone or computer, or on other media that could be accessed by third parties.
  • All operations performed in your personal account are confirmed by sending an SMS. Always read the entire message you receive. Check the details and data specified in it with those that were entered. Let us remind you once again that such messages come from number 5927.

The bank never requests an SMS to confirm the cancellation of the transaction.

  • Do not use the OTP Bank Online system in public places. If you still had to do this, change your password the next time you log into your personal account.
  • Always use an antivirus program on your computer or smartphone. Follow it for regular updates.
  • To work via the Internet, use a firewall. It will protect information on your computer from unauthorized access.

If you suspect that your login information for your OTPdirect personal account may have been obtained by other persons, immediately update your password. If you cannot do this promptly, block access to Internet banking. This can be done by calling the contact center: +7-495-77-54-775 (Moscow and Moscow region), 8-800-100-55-55 (other regions of the Russian Federation). The call is free, including from mobile phones.

Internet banking OTP Direct is a modern and very convenient service for bank clients that allows you to quickly manage your finances online via the Internet. Users of OTP Internet Banking have the opportunity to make money transfers to other banks (transfers from card to OTP Bank card are written about), pay for various services, and view financial information on their accounts. And all this can be done without leaving home.

Possibilities of OTP Internet Banking

It is not possible to evaluate all the capabilities of OTPdirect Internet Banking in just a few sentences, since the bank is constantly updating and improving its service, adding new features. We will only tell you about the most popular ones.

Payment for housing and communal services, mobile communications, Internet service providers, television, traffic police fines, replenishment of electronic wallets and much more.

Transfers to other banks to repay loans, pay for goods or services.

Transfers between your accounts in rubles or to the accounts of another OTP Bank client.

Fast payment for services and external transfers using templates.

Creation of payments and transfers “on schedule”.

Receive detailed information on your accounts, cards and deposits, print details for replenishing accounts.

Control of payments on a loan or credit card: viewing the total debt, the date and amount of the minimum payment, the full payment schedule.

Generating statements of accounts or cards.

Changing settings, including blocking access and changing passwords.

To log into your personal account of the OTPdirect internet bank, use the address direkt.otpbank.ru.

On the page that opens, enter the login given to you when signing up for the agreement and the temporary password received in an SMS message to the mobile phone specified when connecting to OTP Direct Internet Banking. Click the "Login" button.

The first time you log into your Internet Banking account, you need to set a new password. Choose any combination of symbols that you can easily remember. Do not tell anyone the password for the OTPDirect Internet bank, including bank employees.

Create an easy-to-remember nickname to simplify subsequent logins to Internet Banking.

If you enter the wrong password three times, access to your OTP Direct personal Internet bank will be blocked. In case of blocking, restoration of access is possible only at the contact center or at any branch of OTP Bank.

Registration in OTPdirect online banking

To fully use the services of OTP Internet Banking, you need to become a client of the bank.

Open a current account or deposit at any branch of OTP Bank and enter into a remote banking service agreement.

Apply for a debit or credit card, take out a cash loan or a consumer loan at any of the OTP Bank loan processing points. In this case, you will be automatically connected to OTPdirect Internet Banking.

OTP Bank offers its clients to be aware of all transactions with their account using their personal account at any time of the day. There is no need to waste time going to the branch or calling the support service for basic questions.

Internet banking will help you view the status of your accounts, loans, interest on deposits, and all information on issued products. It is also possible for system participants to make intra-bank payments to accounts of other banks, pay for utilities, mobile communications, etc. Most transactions using banking are carried out without commissions. To obtain this opportunity, you only need to register in the system.

Registration in your personal account OTP Bank

In order to become a full participant in OTP Bank’s Internet banking, you initially need to use any product of a financial institution and become its client. To activate in the system, you must use one of the methods available to you:

  1. Get a loan, OTP credit card, the service is automatically activated.
  2. Open an account or deposit with OTP.
  3. Existing clients must enter into an agreement at the branch to provide online access.

Login to your OTP Bank personal account

You can log in to OTP Internet banking using the agreement number and password that was issued at the bank branch, enter the data in the appropriate line.

To login:


The temporary password is sent as an SMS message to the specified phone number.

After gaining access to your online banking account, you should change your password to a more secure one. This information should not be disclosed to third parties, including employees of the organization.

If, when entering data, you encounter problems logging into a secure page, or you cannot remember the previously specified password, you must click the “Forgot your password?” link. on the OTP Direct page.


The system will request card information and the encrypted word that was specified in the bank's application form. Within a minute, a new temporary password will be sent to your phone.

How to create an alias

You can simplify access to your personal account by using an invented nickname instead of the login you used.

The only condition for such a name is uniqueness, otherwise the system cannot miss it.

The old and new login are equally valid, you can use either one. To create a convenient name, you need to visit the settings section in your account, use the side menu panel with the “Change nickname” column.


The main thing is to remember or record this data, otherwise, after the third attempt, your account will be blocked for a day. A call to the institution's hotline will help you remove the block ahead of schedule.

Setting up a login notification

Setting up notifications for logging into Internet banking will make it possible to control and block your system in case of unauthorized access.

It is enough to check the appropriate parameters in the settings: one-time password, SMS notification when opening an account. There is always the opportunity to block the account until personal order - by calling the support service, by contacting the branch, through the account menu.

To set up SMS notifications:


Features of the OTP Bank personal account

The financial institution provides access to system data, through which clients can find out:

  • Information about the debt and payment schedule, the exact date of write-off;
  • Details of open cards, accounts;
  • Statement of expenses and accruals;
  • Connecting or disconnecting the SMS service;
  • Transfer of funds using the details of other organizations, including foreign exchange ones;
  • Replenishment of deposits, information on interest, charges;
  • Payment for any types of services;
  • Creation of payment templates for repeated transactions.

OTP mobile application

The account menu will open all the possibilities and access to any operations with the account. For comfortable use without being tied to a home personal computer, a mobile application has been developed. Available for download on the OTP Direct website for both Android and Apple.

The functionality of mobile banking is more modest than the full version for PC. In the mobile version, the creation of payment templates is not available, only payment is possible. All payments that are currently ready require immediate payment; such payments are not moved to the basket.

The advantage is the availability of NFS payments only if the mobile phone is equipped with such a sensor.

Alerts and SMS can be transmitted via a secure channel via Telegram; just activate the service from the menu. In general, using such an application is much more convenient.

Personal account management

After registration and successful login, a set of functions available for the user opens.


At the top of the menu there are tabs “My Products”, “Opening a Deposit”, “Special Offers”, “Settings”.

My products

“My Products” tab - contains information about those banking products that are active and their status. Cards, loans, deposits are displayed in separate lines, on the left - everything that can be done with these accounts: repay, transfer, pay, view all statements, create templates, details of each account.

All products have similar control functions. Loans and credit cards - information on account status, details, statements. You can also set up regular payments for timely debiting and payment for other services.

How to open a deposit

The “Opening a deposit” tab implies an independent choice of deposit tariff and its execution online without first visiting a branch. This is possible if there is free money in the account and there is enough of it to complete the transaction. In the menu of this tab, information about the name of the deposit, its account, interest, and accrual dates is available.


 Opening a deposit using OTP Internet banking.

Specialist. offers

The “Special Offers” tab contains promotions, affiliate programs, and seasonal profitable complaints. You will be notified by the system about the news of this product via SMS, telegram, or email.

Account settings

The “Settings” tab will allow you to manage the system and configure it for your convenience. From the side menu, functions are available for blocking cards, setting limits for payments on the Internet, limits for withdrawing cash from an ATM, changing passwords and nicknames, and managing created templates.

If you no longer want to use the company’s Internet banking, the menu of this tab will allow you to block its use.

By switching such tabs, a menu opens on the left side. Depending on the problem to be solved, the menu function is selected.