One of the mandatory documents that every citizen must keep is a compulsory medical insurance policy. You cannot apply for free medical care without such a document, and then you can only receive this help on a paid basis. A medical policy is issued at birth and has a certain validity period. You can recognize it by looking at the document itself. Also, the compulsory medical insurance policy can be lost or rendered unusable.

Don't despair if one of these situations occurs. The compulsory medical insurance policy can be restored.

In this article we will learn the procedure for restoring compulsory medical insurance policies and the necessary documents for this.

How to get it?

Compulsory medical insurance policy is available in three forms:

• paper version;
• electronic copy (all data is in electronic form). Such a policy is not available in all regions of the country;
• plastic card (only basic information about the insured person is on it, and everything else is duplicated in electronic form).

If you follow a certain sequence, you can restore your medical insurance policy. You should also not postpone this procedure. A medical insurance may be urgently needed at work or when providing medical care.

Compulsory medical insurance policies are restored free of charge and do not take much time and effort. There is no penalty for its loss.

You should contact the insurance company where you have already received compulsory medical insurance or the policy issuing point.

Since 2011, you can choose your own insurance company there, but it is recommended to do this only once a year.

Having arrived at the point of replacement of the compulsory health insurance policy, you need to fill out and give an application to the person who is responsible for replacing or restoring compulsory medical insurance. This is the case if you contact the same insurance company. When applying to another, you must write an application containing a request for the issuance of a new insurance certificate.

The application must indicate:

• Full name of the applicant;
• Information about the current place of residence and registration according to the passport;
• Valid contact information by which they can contact and inform about the readiness of the compulsory medical insurance policy;
• Information about the company that is the insurer.

After writing the application, they check it and if everything is in order, they accept and cancel the old or lost policy, but the number remains the same. A package of documents must be attached along with the application.

After entering all the data into the card index, a temporary policy will be issued.

List of documents for recovery

The package of documents includes the following:

• Passport or other document that can confirm the identity of a citizen;
• Application for compulsory medical insurance for its restoration;
• Insurance certificate of compulsory pension insurance or otherwise SNILS.

These documents are quite easy to collect, because they are basic and should always be with the citizen.

Lost child insurance

If it is a child, then one of the representatives can restore it.

The documents that a parent or guardian must provide are as follows:

• Passport of the representative who applies on behalf of the child to the medical insurance company;
• The child’s document - this can be a passport if he has already reached 14 years of age or a birth certificate;
• SNILS.

A representative can also issue a duplicate compulsory medical insurance regardless of the age of the person who needs a medical policy. To do this, you need to have a power of attorney that will allow you to represent the interests of the insured person.

Temporary insurance

While a new policy is being made, a temporary document will be issued to replace it, with which you can also contact a medical institution. It guarantees the same rights, but the validity period is limited (you can use such a document for no more than 30 days).

To obtain a temporary policy, you only need to have your passport with you.

To obtain the right to use a temporary document, you must re-register at the registration department of the local clinic. The most convenient way is to find out the unique bar code and in the future you will not need to contact the registry every time in a similar situation.

You can make an appointment online with the following doctors: therapist, ENT specialist, surgeon, ophthalmologist, dentist, psychotherapist, gynecologist, urologist. There are no appointments with other specialists; if necessary, a general practitioner or family doctor will refer you to them. If the clinic refuses to make an appointment with a doctor even if you have a compulsory medical insurance policy, then you can file a complaint with the Department of Health. Popular questions on this topic Is it possible to call a doctor to your home for a fee outside of your place of registration? If we are talking about doctors at state clinics, then no. A person can receive such a service only in a private hospital. To do this, he needs to call the selected hospital and make an appointment with the registrar. After this, the employee will transfer the call to the doctor and he will come to the patient’s home. You can pay for the service both before and after your appointment.

Free legal advice

To do this, you need to bring with you the following documents: passport and its copy with the registration page, original and copy of the compulsory medical insurance policy, SNILS (pension insurance certificate). On the spot, you need to write an application and provide a medical card (or get a new one). However, you can get an appointment with a doctor without being assigned to a clinic.

Info

This can be done through EMIAS - Unified Medical Information and Analytical System. If a person received a compulsory medical insurance policy outside of Moscow, then he needs to contact an insurance company in the capital and change the service region. The insurance organization with which the person signed the contract must transfer data on the policy from the Territorial Compulsory Medical Insurance Fund to the capital's Compulsory Medical Insurance Fund.

Urgently! I’m going to see a doctor, I can’t find an insurance policy………

The company will do it within a month, but this is the maximum period, which is usually greatly reduced. For this reason, after a phone call or message, you need to go to the office again and pick up the completed papers. No difficulties arise at this moment. If medical assistance is required during re-registration, you will be able to use a temporary policy.

It is provided instantly, which remains an additional condition. It is because of this that you should immediately go to the company to restore the papers. The validity period of temporary insurance is long, so there will be no difficulties.

Will there be penalties? If a policy is lost, people often worry about paying a fine. This condition is not specified in the legislation, and companies do not specify it without permission. Managers freely accept documents and do not require even minimum amounts.

Is it possible without a policy? What rights does a patient have when seeking medical care?

Attention

Having visited the institution once, you will be able to use the necessary papers for a long time in the future. If you lose your medical policy, you can quickly restore it without penalties. At first, the population was worried about possible troubles, but they quickly disappeared, so now people visit offices without hindrance.

They manage to use the required services to prepare the papers. Ask an insurance lawyer a question and solve your problem! What to do if lost? A medical policy is a mandatory document, so obtaining it will not take much time. If you lose it, you will have to go through several stages to ensure a quick recovery.
What to do:

• Visit the office of the insurance company;
• Notify the representative of the loss;
• Receipt of documents.

Currently, insurance does not impose any special conditions.

Is it possible to make an appointment with a doctor or make a call to a home other than your place of registration?

How can I call a doctor at home for free if I am registered at a different address? If a person has a compulsory medical insurance policy, but is registered at a different address, then he has the right to call a doctor. How to call a doctor at home if you do not live according to your registration? To do this, you should call the clinic and give the address of your actual residence. When the doctor comes to call, you need to prepare your passport and compulsory medical insurance policy.

If a person plans to live in a city other than his own, then it is better for him to detach himself from his clinic and register for medical care at the clinic at his residence address. The attachment is valid for 1 year only. The attachment must be renewed every year. A person can choose a clinic for service no more than once a year.

What to do if you lost your health insurance policy?

Russia. Therefore, when seeking help from a doctor not at the place of permanent registration, the patient must have a passport and a compulsory medical insurance policy. What to do if you have a compulsory medical insurance policy in hand, but the registry refuses to accept a patient from another region? Is it always possible to get an appointment with a family doctor or therapist with a compulsory medical insurance policy in hand? Unfortunately, not always. In some clinics, patients not at their place of registration are offered to make an appointment with a doctor for money, or they can go to their clinic at their registration for service.
The reception staff justify their refusal by saying that the person does not even have temporary registration, so he does not belong to this clinic, he needs to write a refusal in his clinic and register with this medical organization.

Appointment at a clinic without insurance

What documents to provide For any of these options, you will need an application written to the head of your insurance company, in which you should indicate your personal data and the reason for replacing the document. In addition to the application, you will be required to provide your pension insurance certificate number (SNILS), a photocopy of it, as well as your civil passport and a photocopy; it must contain a note about your permanent place of registration at your residence address. That is, the procedure for obtaining a duplicate is practically no different from drawing up a new medical insurance contract, the same documents and the same application.

When the new policy is ready, first you will receive a paper temporary version, but it has the same functionality as real insurance, and after about 30 days you will be invited to receive a plastic policy.

Also, you will be given your medical card, which, along with your passport, you will need to present at the office of the insurance organization. When contacting the insurance company, file a statement about the loss of your medical policy. Based on this application, as well as the above documents, your lost policy will be canceled and you will be issued a new one.

Please note that when drawing up a statement about the loss of the policy, you will need to indicate in it the circumstances under which this happened. If you have any other questions of a legal nature, you can ask our lawyers using a simple and convenient form, which is hard to miss on the main page of this site.

Is it possible to get an appointment with a doctor if I have lost my insurance policy?

The absence of a medical insurance policy when trying to make an appointment with a doctor is fraught with refusal - this is due to payment for medical services from the insurance fund of a particular company. But you can get emergency medical care during an exacerbation of the disease absolutely free of charge - this is what the Social Insurance Law and the ethics of a health worker say. But what if the policy is lost and you need to see a doctor urgently? Let's talk about this in more detail.

• 1 Is it possible to restore lost PMS
• 2 Where to contact
  • 2.1 What documents to provide
  • 2.2 When will the new policy be ready?

Is it possible to restore lost PMS? Those who desperately need to receive medical help must present an insurance certificate when registering for an appointment. He must also inform the registrar about the loss of a document, change of surname or place of permanent residence.
The last method is the most obvious, but the process will be lengthy, since the consultant will need to send electronic requests and receive responses to them, and this takes some time. If you have registered an account with the unified all-Russian portal of State Services, then through it you can directly submit an application for the restoration of a medical policy document to your insurer, you just have to go through the user identification procedure. This can be done either by SNILS or by the attached phone number, then go to the section “Compulsory Medical Insurance Policy → Document Restoration → Submitting an Application.”
In the form you should write down the name of the company, your personal data, select a convenient division and set a date for registration. When visiting, you should take the necessary documents; information about them is located below the application form.

If you have lost your compulsory health insurance (CHI) policy or accidentally damaged it, do not worry too much. A document certifying a citizen’s right to receive free medical care can always be restored.

Moreover, you can always get a new compulsory medical insurance policy by changing the insurance company. How to do this? Now we'll tell you.

How to restore your compulsory medical insurance policy?

In accordance with the Federal Law “On Compulsory Health Insurance in the Russian Federation”, since 2011, every citizen has the right to independently choose an insurance company and receive a compulsory medical insurance policy.

A new compulsory medical insurance policy to replace the lost one can be obtained from your own (which issued the lost policy) or from any other medical insurance organization (HMO) operating in the Compulsory Health Insurance system.

A uniform compulsory medical insurance policy is issued FREE OF CHARGE based on an application for selection (replacement) of a medical insurance company. You need to have your passport and SNILS with you.

After submitting the application, the insurance company employee will cancel the previously issued document and issue a temporary certificate. The validity period of the temporary policy is 30 working days. When your permanent compulsory medical insurance policy is ready, the insurer will notify you by phone specified in the application.

Citizens of the Russian Federation, as well as citizens of other states and stateless persons permanently residing in Russia, are issued a compulsory medical insurance policy without limitation of validity period. This means that The policy period is not limited.

What documents are needed to restore the compulsory medical insurance policy?

The application for a new policy must be accompanied by the originals of the following documents (or their certified copies):

• Passport of a citizen of the Russian Federation or a temporary identity card issued for the period of registration of the passport (if that is also lost);
• SNILS (if available);

Foreign citizens living in the Russian Federation will need to present a passport or other document identifying the foreigner; resident card; insurance certificate of compulsory pension insurance SNILS (if available).

Highly recommend deal with the issue of restoring a lost insurance policy immediately after discovering the loss. This document gives the right to receive free medical care in public medical institutions! Without a policy, all services will be paid!

The compulsory medical insurance policy is one of the important personal documents that you should always have with you. It is necessary in order to use free medical services throughout the Russian Federation. Its new format is a compact and convenient plastic card, but dropping it is easy. You will find out further how to restore your compulsory medical insurance policy if it is lost and whether it is possible.

Is it possible and how to quickly restore a compulsory medical insurance policy if you have lost it?

Of course, the compulsory health insurance policy is subject to restoration if it is lost. This is regulated by clause 55 of section IV of the Rules of Compulsory Health Insurance. The procedure for applying for it is similar to obtaining new compulsory medical insurance. If you lose your policy, you must collect a package of documents and apply for a replacement. Reinstatement of health insurance is carried out free of charge.

It is worth noting that obtaining a new document is not only possible, but necessary as soon as possible. The fact is that without a compulsory medical insurance policy, medical care may be denied, and you will have to pay for visiting a doctor out of your own pocket. If the document cannot be presented to a health care worker, in some situations the patient can only count on emergency assistance.

How long will this procedure take?

Documents for reinstatement of compulsory medical insurance are reviewed and accepted on the day of application. Thus, in order to settle all the issues, you will have to spend 2 days submitting an application and receiving ready-made insurance.

The production time for a new policy is 30 working days. During this time, the document must be prepared and handed over to the owner, since the temporary insurance certificate expires. When 30 days have passed, the insurer undertakes to either issue a new temporary policy and justify it, or issue a ready-made permanent document. According to reviews, re-registration takes no more than 14 days.

Where to contact

Restoring your insurance certificate will not take much time and effort. To obtain a new compulsory medical insurance policy, you must contact the following authorities:

• to your insurance company. If there is no information about who the insurer is, you can contact the district clinic and find out this issue there. As a result of contacting your insurer’s office, a duplicate of the lost policy is issued;
• to any insurance company. According to the law, it is allowed to change the insurer no more than once a year until November 1 of the current year. So, if it was planned in advance to change the insurance company or the thought suddenly came to you, this can be done right after the loss. The only difference is that in the office of the new insurer you will need to write an application for a new health insurance, and not for issuing a duplicate;
• in any branch of the MFC. Multifunctional centers provide intermediary services in paperwork. We can say that this is an additional link connecting the applicant and the authority. The operator accepts the documents and application, transfers them to the insurer, and the latter prepares and sends the policy back to the MFC;
• At work. Many organizations practice corporate health insurance, so they themselves send documents to reinstate the policy and monitor its readiness. The loss must be reported to the HR department, and appropriate measures will be taken there;
• online. Most recently, a service for issuing a compulsory health insurance policy was available on the government services portal, but it is currently being finalized and is temporarily unavailable. Residents of Moscow and St. Petersburg can apply for insurance restoration through the portal of the mayor of Moscow and on the public services portal of St. Petersburg.

Note! The policy in the form of a plastic card is not issued at all branches of the insurance company, so you need to inquire in advance about where the issuance takes place, by telephone or during a personal visit.

How to restore a compulsory medical insurance policy if lost

Reinstatement of an insurance policy after loss occurs in the following scheme:

1. Collection of documents. At this stage, there is no need to obtain any additional papers - it is enough to collect a minimum package of personal documents. The only thing is that if another person is acting on behalf of the insured, a written power of attorney will be required.
2. Visit the relevant authority or submit an application on the Internet portal. If the policy is not issued through the employer, you will have to independently take the package of documents to the insurance company or to the MFC branch.
3. Obtaining a temporary certificate of insurance - it has the same force as a lost contract. With him you can receive medical services within the framework of the basic program throughout the Russian Federation while a permanent contract is being prepared.
4. Obtaining a policy. You must come for the finished document at the appointed time, no later than 30 working days.

Important! If the insurance policy is stolen, it will have to be restored using a slightly different procedure. In this case, the insured must write a statement to the police and, if the case is allowed to proceed, wait for its outcome. All this time you will have to carry a temporary certificate, renewing it monthly.

It makes sense to contact the regional police department only if other valuables and documents have disappeared along with the compulsory medical insurance agreement. Therefore, if insurance is the only thing that the criminals got, you should not contact law enforcement agencies. It will only take time and energy.

Fears that stolen insurance may be used are unfounded, because when a new document is issued, the data on the lost will be deleted from the unified system. Accordingly, it will become unusable. However, you need to apply for a new document as soon as possible.

List of documents

The list of documents that must be collected to restore the policy includes:

• identification document (in the vast majority of cases, a civil passport is provided, and for minors, a birth certificate);
• SNILS;
• application for restoration of lost insurance.

The compulsory medical insurance policy is issued immediately after birth, therefore, when re-issuing a loss document for a child, the documents are submitted by a parent, guardian or other representative by law. The representative is required to present a civil passport. Anyone can be an accompanying person, but subject to a written power of attorney. If SNILS has not yet been issued for the child, then it may not be provided.

Good to know! If a foreigner has lost the policy, he provides the insurer with temporary registration, a document confirming his right to stay in the territory of the Russian Federation, and his national passport.

After reviewing the documents, the manager of the insurance company or the operator of the MFC removes information about the lost insurance from the database. Then he opens a new application, fills in the data and issues a temporary certificate. If the date of issue is not agreed upon in advance, the insured will receive an SMS notification indicating the date and time of receipt of the permanent insurance contract.

Compulsory medical insurance policy and how to fill it out

To restore a lost compulsory medical insurance policy, you need to fill out the appropriate application. The following information is entered into it:

• format for issuing the policy - paper or electronic, new or duplicate, as well as the reason for its renewal;
• information about the insured person - full name, category, place of birth, citizenship, address, SNILS data, etc.;
• information about the representative of the insured: full name, passport;
• signatures of the applicant and those who accepted the documents and the date of submission of the application.

Conclusion

Losing your compulsory medical insurance policy is not a reason to panic, since restoring your insurance will not be difficult. Firstly, this will require a minimum package of documents, which everyone has. Secondly, this can be done at any insurance company - you don’t have to contact your insurer specifically. The maximum registration period takes 30 days, and during this time the lost person will be issued a temporary insurance certificate.

You will learn more about what it provides and the features of its use in the following article.

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