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The doctors were shocked when I showed...

Over the weekend, I was at home with an impossible sore throat and a temperature of 39.6.

Taking another dose of paracetamol that day, I called an ambulance. I was told that it was a sore throat and that I should call the local police officer on Monday. The ambulance didn't arrive.

Zhenya Ivanova

was treated and recovered

I typed in the search bar: “What to do if the ambulance refuses to go.” I saw advice on the forum: “Say threateningly that you should call the insurance company now. They'll come right away." I did so. The ambulance has arrived. Afterwards, I threatened the doctors twice more with calling the insurance company, and once I actually called the number listed on the policy. It helped every time.

The insurance company protects my rights and actually guarantees free treatment. But if you don’t know the laws, then unscrupulous doctors will be able to deceive you, refuse treatment, and demand additional payment.

I recovered and decided to figure out what your compulsory health insurance guarantees you.

Get to know your compulsory medical insurance policy

Most likely, you already have a compulsory health insurance policy. Your parents made it for you immediately after birth. It is either in your passport or in the box with all your important documents.

If you don't have a policy, drop everything and go get one.

Without a policy, you will not get any free treatment. Fortunately, you can get or exchange a policy in any city without residence permit or registration. To do this, take your passport and SNILS with you and go to an insurance company that is convenient for you, which issues these policies.

This is a card If you don’t have SNILS, you first go to the insurance company with your passport, then wait 21 days and only then get the policy.

Citizens of the Russian Federation, foreign citizens permanently or temporarily residing in the territory of the Russian Federation, refugees and stateless persons can obtain the policy. Citizens of the Russian Federation are issued a policy without limitation of validity period. According to the law, even if you have an old policy and it is expired, the insurance will still work. Only until you change your passport details: first name, last name, place of residence.

If you come to the clinic with an old expired policy and are denied treatment, this is illegal. You must be accepted. Clinics ask everyone to change their policies to new documents, but for now this is only a recommendation. Of course, it is better to heed this recommendation: when a law comes out that terminates the old-style policies, it will not take you by surprise.

Which insurance companies provide compulsory medical insurance policies?

Compulsory medical insurance is an insurance program, that is, everyone pays a little into a common pot, and then they pay from it to those who need it. The state collects the common pot from entrepreneurs and distributes it through an extensive system of funds, which, in turn, pay hospitals. And the insurance company is an intermediary manager who connects you, the hospital and the state.

Insurance companies make money from compulsory medical insurance in the same way as from other services. They are also responsible for the quality of services and discipline in the system. Your first point of contact is the insurance company.

Each region has its own registries of companies that issue compulsory medical insurance policies. Just Google it.

Where can you get treatment with a compulsory medical insurance policy?

To get to a clinic in another city or region, you need:

1. Select a clinic. Any, not necessarily the one that is closer to home.
2. Find out at the reception which insurance companies work with this clinic. If you have a choice, look at the company description on the CMO website. Everyone has the same insurance, but some have more offices, while others have 24-hour support.
3. Come to the insurance office with your passport and SNILS and fill out an application for a replacement policy.
4. Get a temporary certificate. It works like a policy for a month.
5. Return to the clinic. Tell the receptionist the code phrase “I want to join your clinic.” Obtain an application form, fill it out and return it to the registration office.

Now you can be treated for free at this clinic.

If your insurance company services the clinic to which you are going to attach, then you do not need to change your policy. But you need to inform the insurance company that you have moved and want to be treated in another place. Otherwise, the new clinic will not receive money for your treatment.

Why do you need to join a clinic?

You need to be attached to a clinic because our country has a per capita financing system. Money for your treatment is given only to the institution to which you are assigned. Therefore, you cannot be assigned to several clinics at once. You can also officially change clinics no more than once a year. Previously, this could only be done if you moved. In this case, the new clinic will ask you to write an application addressed to the chief physician.

You cannot attach to a research institute or hospital, only to a district clinic. And there your local therapist will write out referrals to specialized specialists: an eye surgeon, a cardiologist, a chiropractor. Without a referral from your attending physician or emergency specialist, specialized clinics can only admit you for a fee.

What is EMIAS

In Moscow, the data of all patients is entered into EMIAS - a unified medical information and analytical system. This simplifies the process of making appointments with specialists: you can get a doctor’s voucher, cancel or reschedule an appointment, and receive a written prescription electronically. EMIAS even has a mobile application.

Please note: if you have moved and decided to join a new clinic, you cannot simply do it through the system. You need to write an application addressed to the chief physician and wait until the bureaucratic apparatus approves it. This may take 7-10 business days. If you are registered on the Moscow government services portal, you can submit an application electronically. They promise to review it within 3 business days.

When I faced such a problem, I needed help urgently. And by law they are obliged to help me without any multi-day delays. But the clinic is afraid that if they treat me before the clumsy machine enters new data into EMIAS, then they will not receive money for me from the insurance company.

Right in front of the hospital administrator on duty, I called the insurance company, after which I received the necessary consultations at the hospital for free. I was also examined by a whole commission of department heads, and to this day everyone treats me very carefully.

What is included in compulsory medical insurance treatment?

The law on compulsory health insurance gives us all the right to treatment for free. And even if your policy has expired, you can still use it.

If you don’t have the insurance policy with you, you can still make an appointment with a doctor; they have no right to refuse you.

Although for nurses this is additional concern, so most likely they will try to convince you that this is impossible. If this happens, just call your insurance company.

In any unclear situation, call your insurance company.

The minimum amount of assistance is described in the basic compulsory health insurance program. Each region decides independently whether to add anything else to this list. The exact list of insurance claims can be found in any clinic or found on the website of the Ministry of Health in your region.

In any case, you can apply the following rule: if something threatens your life and health, it is treated for free. If you are generally healthy, but want to feel even better, then most likely you can only do it for money. If the state can help you, but the level of this assistance seems too low to you, you will have to accept it or pay extra.

Examples of what can and cannot be done under the compulsory medical insurance policy

It is forbidden	Can
Teeth whitening is an aesthetic procedure	Brushing your teeth because it prevents caries
Get imported Japanese adult diapers by choosing your own brand	Get diapers for an elderly person
Remove a couple of extra pounds. Your figure is not insured by the state	Remove boil
Wait for exercises from hatha yoga or a modern gym during physical therapy	Go to physical therapy
Contact a dermatologist if you are simply concerned about oily skin on your face.	See a dermatologist if you have a serious skin rash
Make a denture	Remove the tooth

Teeth whitening is an aesthetic procedure

Brushing your teeth because it prevents caries

Get imported Japanese adult diapers by choosing your own brand

Get diapers for an elderly person

Remove a couple of extra pounds. Your figure is not insured by the state

Remove boil

Wait for exercises from hatha yoga or a modern gym during physical therapy

Go to physical therapy

Contact a dermatologist if you are simply concerned about oily skin on your face.

See a dermatologist if you have a serious skin rash

Make a denture

Remove the tooth

When something hurts, you can see a therapist for free, who will write a referral to a specialist. If indicated, the therapist must write out referrals to any doctors who work in public clinics.

Without a referral, you can make an appointment with a surgeon, gynecologist, dentist and dermatologist at the dermatovenerology clinic. Or register your child with a child psychiatrist, surgeon, urologist-andrologist or dentist. Compulsory medical insurance does not guarantee free tests and examinations without a referral from the attending physician.

Once every three years you can undergo a free medical examination and find out whether everything is in order with your health. A medical examination is carried out for everyone every three years - that is, if this year you turn 21, 24, 27 years old, and so on.

The compulsory medical insurance program also includes free pain relief and rehabilitation after illnesses and injuries. But it won’t be possible to write down once or twice in which cases you are entitled to free insurance assistance, and in which cases you will have to pay on your own. There are a lot of nuances in this matter. If you have a rare disease or a difficult situation, contact the Federal Compulsory Medical Insurance Fund.

What exactly is not included in the compulsory medical insurance program

The state will not pay for:

1. Any treatment without a doctor's prescription.
2. Conducting surveys and examinations.
3. Treatment at home is optional, not for special indications.
4. Vaccinations outside government programs.
5. Sanatorium-resort treatment, if you are not a sick child or a pensioner.
6. Cosmetology services.
7. Homeopathy and traditional medicine.
8. Dentures.
9. Superior rooms - with special meals, individual care, TV and other amenities.
10. Medicines and medical devices, if you are not in a hospital.

If the hospital asks for money for services that are not on this list, just in case, call your insurance company and find out if it is legal.

Privileges

For people with disabilities, orphans, large families, participants in military operations and other citizens who are entitled to social benefits, the state is ready to pay for more medical services. Each category has its own lists of benefits; you can find them at the social security department or find them on the Internet.

Sometimes you are legally entitled to free treatment, but doctors just shrug their shoulders. There may be a waiting list of up to several months for free rehabilitation, and painkillers may simply not be available at your local hospital. It's illegal, but it's a fact of life.

Extortion

Doctors are people too, and nothing human is alien to them. Like any person, some doctors are more interested in getting a lot of money from you right now than getting a little less money from the insurance company much later. Therefore, a whole illegal practice of extorting money for treatment under compulsory medical insurance has grown in Russia.

This extortion is based on legal illiteracy. All a doctor needs to do is pretend to be smart and take a stern tone so that frightened patients will start throwing money at him. But the slightest sign that the doctor is facing a legally savvy patient, and the tone changes. Therefore, it is very useful to know what medical services are required to be provided to you free of charge.

Remember that treatment is free only for you. The hospital and doctor will receive money for this treatment from the health insurance fund. This money was paid into the fund by entrepreneurs, including your employer.

You do not have to pay out of your own pocket a second time for what the state guarantees to you. Moreover, the doctor will most likely receive payment from the fund, even if you are forced to pay.

You do not pay for treatment, but the hospital will receive money for it

If you know for sure that you should and can be treated for free, but the doctor offers to pay, call the insurance company. The insurance number is written on your policy, the hotline specialists will help you.

If you cannot do this, ask your doctor to write a written refusal to provide free medical care. If the doctor behaves defiantly, you can turn on the recorder, this is legal. Even if this does not help, call the department for the protection of citizens' rights in the compulsory medical insurance system.

7 499 973-31-86 - telephone number of the department for the protection of citizens' rights in the compulsory medical insurance system

Emergency assistance is always free

If something really bad happens - you lose consciousness, break your leg or feel acute pain - you should be helped in any public clinic, even if you don’t have any documents with you and you’ve never received a policy.

The hospital does not have the right to refuse care to newborns and children under one year of age, even if the child’s parents do not have an insurance policy or registration. They cannot refuse pregnant women either - they can go to any antenatal clinic and any maternity hospital, even without documents.

All participants in the healthcare system are just people: someone’s acquaintances, friends, brothers, matchmakers and godfathers. They have parents and children. They are all Russians and they work exactly the same as any of us.

• If a surgeon demands a bribe for pain relief, then it is not the healthcare system, it is this particular surgeon, his parents and teachers. This means that his father, somewhere in his childhood, set an example for him that a bribe is normal. How do you feel about bribes?
• If a hospital says that it does not have money for medicine, it is not Putin’s fault, but some officials who do not know how to draw up budgets. Or the head physician who doesn’t know how to manage money. You have plenty of friends who do the same thing at their jobs.
• After all, when you receive your salary in an envelope, it is your employers who underpay into the health insurance fund. Where will the money for your medications come from if you have given permission not to pay for them?

It turns out to be mild schizophrenia: the same person supports mediocre salaries and complains about insufficient funding for hospitals.

Putin, Navalny, Medvedev, Tinkov or Trump will not solve our healthcare problems. We will solve this problem ourselves if we set an example for our children of a conscientious attitude towards work and the law. To skip classes at the institute was not a feat, but a shame. It was a shame to take tests for money. It was against our principles to give bribes. Knowing and standing up for your rights was a responsibility, not a superpower.

In short: no one will fly in and give us free medicine like in paid Israeli clinics. All the hell that we see in hospitals is not hospitals, it is ourselves. And me too.

Let's start with paying taxes and fees. I have everything, thank you. Sorry for the moralizing tone, but I'm just tired of this whining.

Remember

1. If you don’t have a policy, drop everything and go get one.
2. With a compulsory medical insurance policy, you should be treated for free in any state clinic throughout Russia.
3. The treatment is free only for you. The hospital and doctor will receive money for this treatment from the health insurance fund.
4. The policy works even if it has expired. If you come to the clinic with an old policy and are denied treatment, this is illegal.
5. In any unclear situation, call your medical insurance company. The number is on the policy. Write it into your phone right now.
6. If your insurance doesn’t save you, call the Federal Compulsory Health Insurance Fund: +7 499 973-31-86.
7. If you spent money on treatment, which should be free by law, write a statement to the insurance company - you should get your money back.
8. Emergency assistance is always free, even if you do not have documents.

If you don’t yet know how to get a compulsory medical insurance policy in Moscow through government services, then this article is for you. Compulsory medical insurance - what is it? This is a compulsory health insurance policy. It is needed in order to visit any public clinic, use services or make an appointment with a specialist through

The Moscow compulsory medical insurance policy gives the right to receive free medical care in public clinics in the capital. If you get sick or need the services of a doctor, then the insurance company that issued the compulsory medical insurance policy will pay for everything.

Compulsory health insurance makes it possible to use the services of doctors free of charge. In addition, you will have access to preventive examinations, medical examinations, and the ability to obtain certificates for the traffic police to obtain weapons.

You can sign up for a planned operation if necessary, and the best doctors in the capital will do it for you absolutely free.

Quick navigation through the article:

How to get health insurance

Many Muscovites ask how to get a compulsory medical insurance policy online. You must choose an insurance company with which you will enter into an agreement and which will pay for each visit to a public clinic and receipt of services. The Moscow compulsory medical insurance policy gives the right in the summer.

Medicines, necessary treatment, and rehabilitation procedures will also be paid for. Many residents of the capital receive free trips to health institutions, holiday homes in forest areas, on the banks of the river in the Moscow region, and to the best sanatoriums for further treatment.

Which insurance company is better to apply for a compulsory medical insurance policy in Moscow?

To choose the right compulsory medical insurance company, you should pay attention to the following conditions:

• It is better if the insurance company is located in your area of ​​residence;
• the company has a license to carry out this activity.

Well, of course, you can rely on the advice of your relatives or friends who have already signed up for compulsory medical insurance with this insurance company and can give you recommendations.

How to obtain a compulsory medical insurance policy through the MFC

Compulsory medical insurance policy for citizens with temporary registration

Even for citizens with temporary registration, it is possible to obtain a compulsory medical insurance policy. It can be obtained by persons temporarily residing in the territory of the Russian Federation, stateless persons or refugees.

In order to receive a compulsory medical insurance policy, you must go to the official website mos.ru and select from the list the category to which you belong.

You will need these documents.

Policy Compulsory health insurance is a system that allows you to receive most medical services free of charge in any region. It works as follows: every month everyone who works in the Russian Federation makes contributions to the Compulsory Health Insurance Fund. These funds go to medical insurance organizations operating in the compulsory medical insurance system. And they already pay for the work of employees of clinics, hospitals, dispensaries and other medical organizations - according to the number of patients served and services provided to them.

In order to receive medical services free of charge, you must confirm that you are in the compulsory medical insurance system. This can be done by presenting a compulsory medical insurance policy.

">compulsory health insurance (CHI) is a document confirming your right to free medical care in public medical institutions throughout Russia.

2. How to apply for a compulsory medical insurance policy?

To apply for a compulsory medical insurance policy you will need:

• passport or temporary identity card if you are changing it;
• individual personal account insurance number (SNILS).

If you are taking out a policy for a child, you will need:

• application (filled out at the appointment);
• child's birth certificate;
• a document confirming that you can represent the interests of the child: your passport, an act of the guardianship and trusteeship authority appointing a guardian or trustee, a court decision, and so on;
• Child's SNILS (for children under 14 years old - if available, for children over 14 years old - mandatory).

If your representative will submit the documents, you will additionally need:

• representative's passport or temporary identity card, if he changes it;
• power of attorney for insurance in the selected organization.

Compulsory medical insurance policy can also be issued To apply for a compulsory medical insurance policy, a foreigner will need:

• application (filled out at the appointment);
• a passport of a foreign citizen or another document recognized in the Russian Federation as identifying a foreign citizen in accordance with an international treaty;
• a residence permit for permanent residents of Russia or a note on a temporary residence permit in the Russian Federation in the passport of a foreign citizen or in another identity document for temporary residents of Russia;
• SNILS (if available).

">foreign citizens, To apply for a compulsory medical insurance policy, a stateless person will need:

• application (filled out at the appointment);
• a document recognized in the Russian Federation as identifying a stateless person in accordance with an international treaty, or a document issued in the Russian Federation to a stateless person who does not have identification documents;
• a residence permit for permanent residents of Russia or a note on a temporary residence permit in the Russian Federation in an identity document for temporary residents of Russia;
• SNILS (if available).

">stateless persons And To apply for a compulsory medical insurance policy, a refugee will need:

• application (filled out at the appointment);
• one of the following documents: a refugee certificate, a certificate of consideration of an application for refugee recognition, a copy of the complaint against the decision to deprive refugee status to the Federal Migration Service with a note on acceptance for consideration, a certificate of temporary asylum on the territory of the Russian Federation.

">refugees.

You can submit documents to a medical insurance organization from the register of the Moscow City Compulsory Medical Insurance Fund. Citizens of the Russian Federation registered in Moscow (both adults and children), who have never previously received a compulsory medical insurance policy, can apply for a policy both at the insurance company and at any public service center, regardless of the region of registration.

Please note: before registering the birth of a child and for 30 days after that, medical insurance for the child is provided by the same insurance company that insures his mother or other legal representative. After this period, one of the parents or another legal representative may choose another insurance company for the child.

The compulsory medical insurance policy will be ready within 30 working days after registration of the application and documents submitted by you. During this time, on the day of your application, you will be given a temporary policy, which you can use as usual.

3. How to change or restore your compulsory medical insurance policy?

If you are satisfied with your insurance company, you need to change your compulsory medical insurance policy or issue a duplicate in cases where:

• you changed your place of residence, full name or other data in your identity document - within a month;
• you have discovered an inaccuracy in the personal data specified in the document;
• you have an old-style compulsory health insurance policy (green A4 sheet or plastic card), but you want a new document (blue A5 sheet or three-color plastic card);
• you have spoiled or lost your compulsory medical insurance policy.

To replace or obtain a duplicate policy, you will need the same documents as for the initial registration. If your personal data, place of residence has changed, or inaccuracies have been discovered in the issued compulsory medical insurance policy, you will also need documents confirming this.

You need to contact your insurance company. IN

when a duplicate policy is needed - provided that the previous policy was of a new type and issued in Moscow;

when you need to replace an old-style compulsory medical insurance policy with a new-style one - provided that the old policy was issued in Moscow and your personal data has not changed since then;

when you need to replace your compulsory medical insurance policy due to a change in personal data: last name, first name, residential address - provided that you have a new type of policy and it was issued in Moscow.

">in some cases you can also contact any center in the city, regardless of where you are registered.

If you want to change your insurer, you need to apply for a new policy from the organization you like. But please note that, as a general rule, you can change your insurance company no more than once a year. If you have changed your place of residence or your insurance company has ceased operations, you can do so more often. However, from November 1 to December 31, applications to change the insurance company are not accepted.

Within 30 days after registration of your submitted application and documents, you will be issued a new sample compulsory medical insurance policy (old sample policies are no longer issued). During this time, you will be given a temporary policy, which you can use as usual.

4. Is it possible to apply for a compulsory medical insurance policy online?

Adult users of the Official Website of the Moscow Mayor who have a full (confirmed) account and who have SNILS indicated in their personal account can submit documents for registration (replacement, restoration) of a compulsory medical insurance policy online.

To apply for (replace, restore) a compulsory medical insurance policy online, you will need:

• scanned copy of an identity document;
• Black and white photograph 320x400 pixels in size, up to 5 MB in format: JPG, JPEG, JPE.">photography(when ordering a compulsory medical insurance policy in the form of a plastic card with electronic media)
• A scanned copy of the signature in black and white, 160x736 pixels in size, up to 5 MB in size in the following formats: JPG, JPEG, JPE. The size of a handwritten signature should not exceed 10x46 mm.">scanned copy of the signature(when ordering a compulsory medical insurance policy in the form of a plastic card with electronic media);
• compulsory medical insurance policy number (if available).

After you submit the documents, a temporary certificate will be available for download in your personal account. The compulsory medical insurance policy itself will be ready within 30 days after registration of the submitted documents. You will be able to receive it at your chosen point for issuing policies of a medical insurance organization or at a government services center (depending on which method of receipt you specify when submitting documents).

5. How to check if my compulsory medical insurance policy is valid?

6. What medical services can be obtained free of charge under the compulsory medical insurance policy?

Under the compulsory medical insurance policy throughout Russia (regardless of where it is issued), you can receive free Medical services are provided in medical organizations participating in the implementation of territorial compulsory medical insurance programs to the extent established by the basic compulsory health insurance program.

Get a policy Replace [restore]

Reasons for replacing or reinstating a compulsory medical insurance policy:

• when changing the surname, first name, patronymic, date of birth, place of birth, insured person;
• establishing inaccuracy or erroneous information;
• dilapidation and unsuitability of the policy for further use;
• loss of the policy.

draw your attention to that if you change your place of residence (another region) or choose another insurance company, the policy cannot be replaced, and the insurance company’s seal is placed on the back of the paper form or changes are made to the electronic compulsory medical insurance policy, if there are PIN and PUK codes.

To replace (restore) a compulsory health insurance policy:

To obtain a compulsory health insurance policy:

Who will be covered by the compulsory health insurance policy?

To yourself To another person

Documents for registration of compulsory medical insurance policy. Select your population category:

Adult citizens of the Russian Federation (except for military personnel and those equivalent to them)

1. Birth certificate

3. SNILS - certificate of compulsory pension insurance for a child (if available).

1. Identification document (passport of a citizen of the Russian Federation, temporary identity card of a citizen of the Russian Federation, issued for the period of registration of the passport)

2. Identity document of the child’s legal representative

3. SNILS - certificate of compulsory pension insurance for a child

1. A refugee certificate or a certificate of consideration of an application for refugee recognition on the merits, or a certificate from the Federal Migration Service about the acceptance of a complaint against a decision to revoke refugee status or a certificate of temporary asylum in the territory of the Russian Federation

2. Residence permit

1. A passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identification document of a foreign citizen with a note on a temporary residence permit in the Russian Federation

1. A document recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a stateless person

2. Residence permit

3. SNILS - certificate of compulsory pension insurance (if available)

1. A document recognized in accordance with an international treaty of the Russian Federation as an identification document of a stateless person, with a note indicating a temporary residence permit in the Russian Federation

2. SNILS - certificate of compulsory pension insurance (if available)

1. Passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identification document of a foreign citizen

2. SNILS - certificate of compulsory pension insurance

3. Employment contract of a working state - a member of the EAEU

4. A detachable part of the notification form about the arrival of a foreign citizen or stateless person at the place of stay or a copy thereof indicating the place and period of stay

1. Passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identification document of a foreign citizen

2. SNILS - certificate of compulsory pension insurance

3. A document confirming the person’s relationship to the category of officials, employees of EAEU bodies

Power of attorney and identification document of the representative. To register a compulsory medical insurance policy for minors, a power of attorney from a legal representative is required.

Where to get a compulsory medical insurance policy

To apply for or reissue (replace) a compulsory medical insurance policy, you must contact the company personally or through a representative. RESO-Med has a large number of policy issuing points, this makes it possible to choose a convenient location and reduce the time for obtaining a document. You can find an office by calling or calling the company’s Contact Center at 8 800 200-92-04.

Compulsory medical insurance policy of a single sample

Compulsory medical insurance policy is a document confirming the right of a citizen to receive free medical care (services) in the amount basic compulsory health insurance program throughout the Russian Federation and territorial compulsory health insurance program on the territory of the subject of the Russian Federation in which the compulsory medical insurance policy was issued.

According to 326-FZ, the production of compulsory medical insurance policies of a uniform standard is organized by the Federal Compulsory Medical Insurance Fund of the Russian Federation, and their issuance to insured persons is carried out by insurance medical organizations (IMO) in the manner established Rules of compulsory health insurance.

A compulsory medical insurance policy or, as it is often called, a “medical policy” is necessary not only for receiving medical care. Often, a medical insurance policy or a copy of it is asked to be provided when enrolling a child in a kindergarten or school; when applying for a job, as a rule, the organizers of various sports competitions ask to present a compulsory medical insurance policy.

As for cases of seeking medical help, presenting a compulsory health insurance policy is the obligation of the insured person established by federal law (except for cases of emergency care).

Replacing a new policy or reissuing it is required only if the surname, first name, patronymic, date of birth, place of birth, insured person are changed, the information contained in the policy is determined to be inaccurate or erroneous, the policy is dilapidated and unsuitable for further use, or the policy is lost. The insured is obliged notify your insurance company within a month of changes in your last name, first name, patronymic, place of residence, and identification document details.

With the application for surrender (loss) of the policy, military personnel are presented with the following documents:

1) an identification document (passport of a citizen of the Russian Federation, temporary identity card of a citizen of the Russian Federation, issued for the period of registration of the passport);

3) policy (provided only upon surrender of the policy).

With compulsory health insurance, each citizen can be insured by only one medical insurance organization and have only one compulsory medical insurance policy.