Which banks does Privatbank cooperate with? How to use a PrivatBank ATM: detailed instructions and important nuances

On this page on the map you can find all ATMs and terminals of PrivatBank, which are located in all settlements and cities of Ukraine.

At the bank's ATMs you can always carry out current services - transfers, payments, loan repayments, mobile number replenishment and others. The fact that Privatbank is the largest player in the banking market and serves a third of the entire population of Ukraine is the best confirmation of its stability and popularity.

Privatbank ATM database

This page contains a database of Privatbank ATMs on a map of Ukraine. You can search and view the address and operating hours of an individual Privatbank ATM in any locality in Ukraine. Available information about ATMs: map, ATM address, nearest landmark for search, ATM operating hours.

Let us note that you can come across Privatbank ATMs in Kyiv, as throughout Ukraine in general, much more often than ATMs of other commercial banks. The bank has ATMs in 930 settlements.

Cash withdrawal without card

You can now get cash without a card at every PrivatBank ATM. The bank implemented cash withdrawals from ATMs using a QR code. Moreover, at PrivatBank ATMs you can withdraw cash without a card at all, you just need to know the PIN code of your card and, of course, have a mobile phone with you.

Just go to the menu, select the option: “Transactions without a card” and enter your phone number for which the card is registered with the bank, wait for an SMS with the password and enter it on the screen. And you can order the amount of cash you need to withdraw. At the same time, in addition to the commission that is charged for withdrawing cash for each type of card, 1% of the amount of funds withdrawn is charged for withdrawing funds without a card.

With this service you can withdraw an amount from 50 to 2000 UAH.

The PrivatBank ATM is quite easy to use. There are no “dangerous” buttons with which you can “lose money”. An ATM, contrary to some false opinions, never “deceives” customers. Well, almost never. It happens that he may not issue funds or “eat the card”. However, overall, it is easy to use and a person approaching it for the first time should not be confused about the operations. We will tell you in more detail below how to use a PrivatBank ATM.

First of all, a person who has not previously dealt with customer self-service points should learn to distinguish ATMs from terminals. ATMs are created for the purpose of handling funds on your card, withdrawing cash, etc. At a self-service terminal, the client can pay for the service, transfer money to another account, and top up his card.

General characteristics

As already noted, an ATM is a simple and extraordinary device. Its design is designed as simply as possible, so it is also very easy to understand. The main rule of use is read and follow instructions carefully which it displays on the screen. Let's look at what the structure actually consists of.

First of all, the first thing that catches your eye is the monitor (1). It will display the entire history of your transactions. Below the monitor there is a keyboard with numbers and keys for commands (2). The keyboard is used to enter a PIN code, enter the amount of funds, make transactions on your card, etc.

The keys to the left and right of the monitor (3) are for selecting operations. For example, using them we can set the command “withdraw money”. To the right of the monitor and keys there is also a credit card slot (4). Let us immediately note that to use an ATM, the presence of a credit card is not necessary.

Below the monitor there is an opening for cash dispensing (5). And on the right, above the card hole, there is a hole for printing a receipt (6). But you don't have to print out the receipt.

A PrivatBank client who regularly uses an ATM usually does not encounter any difficulties in the process of using it. Almost everyone can use it today: both children and pensioners. For an example of a simple operation, see the video below.

Important nuances and difficulties in the operation of ATMs

Despite the fact that clients almost always have no difficulties when working with an ATM, some unpleasant moments are still possible. The most common nuances are: queues, lack of cash, “eaten” cards. Let's look at them in order.

During peak hours, on holidays or during periods of impending economic crisis, a common phenomenon at PrivatBank ATMs is live queues. There are tens of thousands of customer service points throughout Ukraine, however, sometimes there is actually a queue at them. Of course, this is not a critical moment, but quite unpleasant. There is no way to resolve this problem other than to wait your turn or go to another ATM.

PrivatBank also often “sins” because there is not enough cash in its ATMs. In general, the bank administration has introduced a limit on cash withdrawals for each individual client. But sometimes, even in such conditions, critical situations arise with a lack of money. In addition, it happens that ATMs only have certain bills, which is also not always convenient for the client. Do not forget that Privat plastic credit cards are also serviced at ATMs of other banks, at the same time.

In rare cases, it can be very unpleasant when an ATM “eats” a client’s credit card. This usually happens due to technical malfunctions in its operation. Such cases are extremely rare, but nevertheless they happen. If this situation arises, don't panic. Contact a PrivatBank branch and inform his staff about the problem.

PrivatBank ATMs are very easy to use. Almost everyone can understand its work. However, some unforeseen situations rarely arise.

This page provides contact information for Privatbank: hotline phone number, email, link to the bank’s main website. The indicators of Privatbank's commercial activities and position in the rating of Ukrainian banks are presented. The latest customer reviews left on the site are shown, as well as the titles of the latest news posted about Privatbak.

What you need to know about Privatbank

Commercial bank "Privatbank" is the leader of the country's banking market and the largest bank with domestic capital. PrivatBank was founded on March 19, 1992.

The international banking group PrivatBank serves over 22 million corporate and retail clients in 12 countries. In the ranking of the TOP 1000 global banks, PrivatBank ranks 9th among the ten largest banks in Central and Eastern Europe.

PrivatBank is one of the most innovative banks in the world. The latest innovations that have gained recognition around the world include products such as a mini payment terminal, access to Privat24 Internet banking via a QR code, online collection, as well as dozens of different mobile applications.

Privatbank: customer reviews

Privatbank today is the main servicing bank for many Ukrainians. Almost all residents of the country have payment cards and credit cards of this financial structure; more than half of the clients actively use the services of this bank or completely trust it with their property. Therefore, Privatbank receives the largest number of customer reviews. Excellent reviews of work and an impeccable reputation make the bank an interesting partner in financial and economic projects at the international level.

Privatbank also welcomes reviews with negative customer experiences, criticism of the work of employees and banking products, because it strives to provide optimal service conditions to its clients. The response to Privatbank’s feedback is quick and constant, because this makes it possible to increase the efficiency of the institution.

Addresses and metro stations

general information

Within the 3rd transport ring of Moscow and the nearest Moscow region there are 22 Privatbank branches. All of them (with the exception of branches in Kurkino), one way or another, are tied to metro transport interchanges. Getting to them is quite easy. The only caveat is that Privatbank branches do not have local telephone numbers - only the general telephone number of the bank's support service is 8 800 200 20 80. Without a doubt, this makes it difficult to contact directly the employees of a particular bank branch.

In any of the Moscow branches you can receive most of the services provided by Privatbank. Not all branches have the ability to serve clients who want to rent a safe deposit box or open a current account for an organization. But in any of them, all possible services are offered to individuals: opening card and deposit accounts, advice on loans, mortgages, deposits, and so on.

Privatbank ATMs in Moscow

There are 343 Privatbank ATMs installed in Moscow and the Moscow region. Almost all of them are located nearby or within a few minutes’ walk from the Branch Metro stations. There are 280 ATMs installed within the 3rd transport ring. Most of them have a cash deposit function. That is, with their help you can not only withdraw funds from a Privatbank card, but also pay a loan or make any other transfer from the card (payment for services, transfer to other accounts, and so on).

Opening hours of Privatbank in Moscow

Most branches opened by Privatbank in Moscow are open from 10 a.m. to 8 p.m., Monday to Friday. All of them, except the branches on Marksistskaya Street and Academician Korolev Street, also receive visitors on weekends. You can find a more detailed work schedule for each branch, as well as the addresses of Privatbank in Moscow below:

Privatbank branches in Moscow

Branch near Planernaya metro station (Northern Tushino)

Address: Moscow, st. Planernaya, 7

Visitor service hours: Mon-Sat 09:00-20:00, Sun 10:00-19:00


Branch near Tushinskaya metro station

Address: Moscow, st. Tushinskaya, 17


Branch near Voykovskaya metro station

Address: sh. Leningradskoye, 16A, building 1

Visitor service hours: Mon-Sat 09:00-20:00, Sun 10:00-17:00


Branch near Sokol metro station, Voykovskaya metro station

Address: Moscow, st. Kosmonavta Volkova, 14

Sat 09:00-16:00


Branch near Oktyabrskoye Pole metro station, Shchukinskaya metro station

Address: Moscow, st. Marshala Biryuzova, 32

Visitor service hours: Mon-Fri 09:30-20:00, Sat 10:00-20:00, Sun 10:00-17:00


Branch at Metro Altufyevo

Address: Moscow, sh. Altufevskoe, 70

Visitor service hours: Mon-Sun 09:00-21:00


Branch at VDNH metro station, Timiryazevskaya metro station

Address: Moscow, st. Academician Korolev, 12

Visitor service hours: Mon-Fri 09:30-17:20


Branch at Babushkinskoye Metro Station, or Los Platform of the commuter train

Address: Moscow, sh. Yaroslavskoe, 135


Branch near Cherkizovskaya metro station

Address: Moscow, st. Cherkizovskaya b., 5 building 1

Visitor service hours: Mon-Fri 09:00-20:00, Sat 09:00-18:30, Sun 10:00-16:00


Branch near Marksistskaya metro station, Taganskaya metro station

Address: Moscow, st. Marksistskaya, 20, building 5

Visitor service hours: Mon-Fri 09:30-20:00, Sat 09:30-18:30, Sun 10:00-16:00


Branch near Borovitskaya metro station, Kropotkinskaya metro station

Address: Moscow, st. Lenivka, 3, building 3

Visitor service hours: Mon-Fri 09:30-20:30, Sat 09:30-19:00


Branch near Metro Park Kultury

Address: Moscow, st. Ostozhenka, 53/2 building 1

Visitor service hours: Mon-Fri 09:00-18:00


Ostozhenka branch

Address: Moscow, st. Ostozhenka, 53/2, building 1

Visitor service hours: Mon-Fri 09:00-20:00, Sat 09:30-18:30, Sun 10:00-16:00


Branch at Kuzminki Metro

Address: Moscow, Volgogradsky Ave., 106

Visitor service hours: Mon-Fri 10:00-19:00


Branch near the Bratislavskaya, Lyublinskaya metro stations

Address: Moscow, st. Sovkhoznaya, 39


Branch near Metro Maryino

The branch is closed due to reorganization!

Address: Moscow, st. Lyublinskaya, 102A floor 1, 2


2 branches near Kashirskaya metro station, Tsaritsyno metro station

Address: Moscow, st. Kantemirovskaya, 47

Visitor service hours: Mon-Fri 09:30-20:00, Sat 09:30-18:00, Sun 10:00-16:00


Address: Moscow, st. Kantemirovskaya, 29

Visitor service hours: Mon-Fri 09:00-18:00


Branch near Nagatinskaya metro station

Branch address: sh. Varshavskoe, 36, building 9

Visitor service hours: Mon-Fri 09:30-20:00, Sat 09:30-18:30, Sun 10:00-16:00


Branch at Metro University

Address: Moscow, Leninsky Ave., 79

Visitor service hours: Mon-Sat 09:00-20:00, Sun 10:00-20:00


Branch near Prospekt Vernadskogo metro station, Yugo-Zapadnaya metro station

Address: Moscow, Vernadsky Ave., 76

Visitor service hours: Mon-Fri 09:30-20:00, Sat 09:30-14:00

Privatbank branches outside the Moscow Ring Road

Branch near Metro Dmitry Donskoy Boulevard Severnoye Butovo district

Address: Moscow, Dmitry Donskoy Blvd., 2, building 1

Visitor service hours: Mon-Fri 09:00-19:30, Sat 09:00-18:00, Sun 10:00-16:00


Branch at Mitino Metro

Address: Moscow, per. Mitinsky, 3rd, 3

Visitor service hours: Mon-Sun 09:30-20:30


2 Privatbank branches in the Kurkino area

Address: Moscow, st. Vorotynskaya, 18

Visitor service hours: Mon-Sat 09:30-20:00, Sun 10:00-18:00


Address: Moscow, sh. Novokurkinskoe, 51

Visitor service hours: Mon-Sat 09:00-20:00, Sun 10:00-18:00

Privatbank branches in the near Moscow region

Privatbank branch in Khimki

Address: Khimki, Mira Ave., 7


Privatbank branch in Dolgoprudny

Address: Dolgoprudny, st. Pervomaiskaya, 33, room 2

Visitor service hours: Mon-Fri 09:00-20:00, Sat 09:30-19:00, Sun 09:30-18:00


Privatbank branch in Mytishchi

Address: Mytishchi, st. Vorovskogo, 1

Visitor service hours: Mon-Fri 09:00-18:00


Privatbank branch in Korolev

Address: Korolev, st. Isaeva, 3B

Before opening an account or applying for a loan, a potential client tries to choose an organization that meets its own requirements and also has the maximum level of security. Privatbank is one of the popular financial organizations in Ukraine.

Brief information about Privatbank, owners

The appearance and start of work of the organization dates back to 1992. In addition to servicing Ukraine, the bank is gaining popularity in the CIS countries and Europe. Before the decision on nationalization is made, I. Kolomoisky and G. Bogolyubov are considered the founders of the organization.

Privatbank gained popularity 20 years later, when the quality of service improved and clients were offered new products: cards, credit programs. The share of transactions carried out was about 50% of the total.

Today, the banking organization has become state-owned, since it was previously declared insolvent. In the past, the head of the Ministry of Finance of Ukraine A. Shlapak became the head of Privatbank. Since 2016, the property was confiscated and the company was transferred to the state.

Privatbank products

More details about the products can be found in the following table:

Product Characteristic
Universal credit card The maximum credit line size is up to UAH 50,000. The period of use without interest is 55 days. Participation in the Bonus+ program
Platinum Issued with the Visa/Mastercard payment system, obtaining the possibility of service in VIP branches, personal banker, concierge
Registration of insurance Protection product for every day, monthly cost 20 UAH. Cash is paid daily, CREDO acts as a partner
Pay Pass Sticker The sticker can be placed on any item, including your phone. Payment is possible on any trading platform where a contactless payment system operates
Card for pensioners Issued free of charge, documentation for accrual to the Pension Fund is transferred automatically by the bank, if there is at least 1000 UAH left in the account, a rate of 10% per annum is charged
Car in installments Maximum term 5 years. The down payment is 15% of the total price of the model. Savings on purchasing a new car are up to 6%, loan size is up to 250,000 UAH
Debit Products Allows you to securely store funds, connect a mobile bank, you can open an account in national or international currency for a period of 2 years. You can gradually increase your status to Gold and get maximum opportunities.

Commissions

What transfers does Privatbank work with? The size of the Privatbank commission depends on the type of funds transfer. If necessary, make a transfer to an account within the bank:

  1. Interest-free to an account with GOLD status
  2. To payment card 0.5%. A rate of 0.25% is paid by the sender when replenishing a non-target type
  3. Interest-free to the account of a legal entity
  4. For a settlement project with non-targeted replenishment, 0.25% is charged on the size of the transfer
  5. To replenish a bank deposit - 0.75% from the size of the total amount.

To transfer funds to an account in another banking organization, a commission of 3 UAH is charged for individuals and legal entities. To make a transfer to a card of another bank - 1 UAH.

Rules for the provision of services

Every citizen of Ukraine can use the bank's services. For example, to issue a Junior card, the client must be over 16 years old. To apply for a loan, you must be of legal age.

When conducting any financial transaction, you must provide only reliable information, as well as present your passport. Otherwise, the loan application will not be considered and the transfer will not be completed.

Methods of obtaining loans and payment

Credit offers at Privatbank are divided into two types:

  1. Target. Funds are issued for certain purposes specified in the application (purchase of equipment, education, purchase of real estate, car). The borrower saves on the transaction and purchases goods at a favorable price
  2. Universal. Registration of borrowed funds for any purpose.
    It is important to take into account that in the second case, transfer of credit funds is possible only by bank transfer.

You can get a loan in two ways:

  • Apply for a credit card. Funds are credited to the attached bank account. The limit is set individually by Privatbank specialists
  • By concluding an agreement. The maximum amount is up to 100,000 UAH for a period of up to 2 years. Loyal offers and an increase in the established limit are available for regular customers.

You can pay the loan:

  1. Via bank branch
  2. Through translation from another bank account using the specified details
  3. Topping up your card Privatbank
  4. Payment via terminal self-service
  5. ATMs.

How to order a certificate from Privatbank?

To order a certificate about the status of your current or card account, you can carry out this operation in your personal account or contact the support service for help. Sometimes it is necessary to obtain official confirmation from the bank that there is no debt on loan obligations to the bank.

To do this, you need to arrive at the organization’s branch, provide your passport and explain the situation to the employee. There is no need to collect a complete set of documents. The specialist will check the current information and issue an official certificate with the organization’s seal.

Partner stores and banks

Which stores does Privatbank cooperate with? Recently, the organization has developed a special bonus system Bonus + when making purchases from Privatbank partners:

  1. In pharmacy kiosks Health
  2. Supermarket chain Rost
  3. El Dorado
  4. Cafe Hundred Poods
  5. In the Allo store chain.

A complete list of partner companies is presented on the official website of the bonus program.

Addresses and opening hours of branches

Privatbank operates in Russia, Ukraine, and some CIS countries. How long does Privatbank operate from? In Moscow, the office hours are from 9:00 to 20:00 on weekdays, on Saturdays from 9:00 to 18:00, on Sundays from 10:00 to 16:00.

To clarify detailed information on a specific branch, it is recommended to open the official website of the bank, go to the contacts section and select the nearest metro station. The system will automatically indicate the address of the branch and its work schedule.

Contacts for communication with specialists

If you have any additional questions, you can contact the bank’s contact center for any question 88 002 002 080 . Depending on the category of the problem, employees will connect the client with a competent specialist to solve the problem.